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22 software support analyst jobs at 22 companies in Arlington, TX

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Software Support Analyst - Hybrid
Dallas, Texas, United States
HybridFull Time
IRMI
IRMI: Providing insurance and risk management education, certifications, and research.
Troubleshoot and support business applications; strong problem-solving, written/verbal communication, ability to learn new technologies, US work authorization; degree in tech or equivalent experience preferred.
Microsoft Dynamics 365, SQL Server, Ingeniux, Office 365
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1d
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Support Analyst
Allen, Texas, United States
$60k-$70k/yr OnsiteFull Time
Harris Computer
Harris Computer: Provides mission-critical vertical market software and service solutions.
Technical support expertise with strong communication and organization skills; proficiency in SQL Server, Microsoft 365, AI platforms, and prompt engineering. Software application support experience preferred.
SQL Server, Microsoft Teams, Microsoft Word, Microsoft Excel, Microsoft Outlook, ChatGPT, Claude, Gemini, Microsoft Copilot
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1mo
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Technical Support Analyst
Grand Prairie, Texas, United States
OnsiteFull Time
Printpack
Printpack: Manufacturer of flexible and rigid packaging solutions.
Provide Tier 1/2 IT support for plant operations, troubleshoot hardware and networks, support Microsoft Office 365/Windows 10/SharePoint/Access, administer Active Directory, and perform imaging, software installs, and preventive maintenance.
Microsoft Office 365, Windows 10, SharePoint, Microsoft Access, Active Directory, WAN, LAN, VPN, RF scanners
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IT Support Analyst
Plano, Texas, United States
OnsiteFull Time
The Loan Store
The Loan Store: Provider of wholesale mortgage lending services for brokers.
2+ YOE2+ years IT support experience, strong troubleshooting across hardware/software, Microsoft Windows and Microsoft 365 experience, Active Directory/Microsoft Entra ID knowledge, strong communication and documentation skills.
Microsoft 365, Active Directory, Microsoft Entra ID, SSO, Microsoft Windows
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1mo
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Sr. Product Support Analyst
Irving, Texas, United States
$28-$30/hr HybridFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
2+ YOEDegree or equivalent with 2+ years relevant experience; product support, troubleshooting, strong communication, Microsoft Excel and Office proficiency, experience with software applications and customer-facing support.
340B Architect, Macro Helix, Microsoft Excel, Microsoft Office
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3w
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Sr. Deskside Support Analyst
Dallas, Texas, United States
OnsiteFull Time
GuideIT
GuideIT: Provides information technology consulting and managed IT services.
6+ YOE6+ years direct customer IT support; Windows 11, hardware/software troubleshooting, Cisco phones, Active Directory, networking fundamentals; MCP or CompTIA A+ preferred; high school diploma required.
Windows 11, Cisco, Active Directory, TCP/IP, OSI, NAT, DHCP, DNS, VoIP
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1d
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AVP, ANALYTICS SUPPORT
Plano, Texas, United States
RemoteFull Time
Marquis
Marquis: Provides marketing and compliance software for banks and credit unions.
1+ YOERequires strong attention to detail, written and verbal communication, organization, problem-solving, software learning, and experience with reports, tracking, or operational support. A bachelor's degree is helpful but not required; 1–3 years' experience preferred.
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Engineering Business Analyst
San Diego or Dallas or Knoxville or Denver or United States
$85k-$110k/yr OnsiteFull Time
APTIM
APTIM: Provides environmental, resilience, and infrastructure engineering solutions.
5+ YOEBachelor's degree or equivalent experience, 5+ years as a business analyst supporting engineering/technical teams; experience with engineering/GIS software, application portfolio management, APIs/integrations, Agile familiarity, and strong analytical and communication skills.
Autodesk, Autodesk Flex, Bentley, ESRI, GIS, APIs, ERP, Microsoft Office, Agile, Scrum, Waterfall
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1d
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Senior Mainframe Programmer Analyst
Dallas or Houston
$96k-$125k/yr RemoteFull Time
Conduent
ConduentNASDAQ: CNDT: Provides digital business process services for businesses and governments.
5+ YOE5+ years COBOL mainframe development and support experience with JCL, TSO, ISPF, VSAM, CICS and IBM-MQ; experience with financial applications and B2B protocols preferred.
COBOL, JCL, TSO, ISPF, VSAM, EZTRIEVE, CICS, IBM-MQ, IBM Suite of Development Products and Tools, CA Suite of Development Products and Tools, FTP, SFTP, FTPS, UNIX, LINUX, OMVS, web services
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2mo
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Solutions Analyst
Irving, Texas, United States
$76k-$114k/yr HybridFull Time
Canon U.S.A.
Canon U.S.A.Tokyo Stock Exchange: 7751: Provides digital imaging solutions, cameras, and office equipment.
5+ YOEBachelor's degree or 5+ years supporting software sales with internal Sales team; IT fundamentals; CompTIA Cloud Essentials+, Project+, Security+; strong communication; organizational skills; cloud/server certifications preferred.
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2w
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Analyst, Sales Tax
Richardson, Texas, United States
$54k-$71k/yr OnsiteFull Time
Lennox International
Lennox InternationalNYSE: LII: Manufacturer of heating, ventilation, and air conditioning equipment.
Bachelor's degree or equivalent; strong communication, research and math skills; proficiency with accounting and computer software; prepares state and local sales tax returns and supports audits.
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1mo
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Tech Analyst II
Fort Worth, Texas, United States
FieldFull Time
OneOncology
OneOncology: Provides management and technology services to independent oncology practices.
3+ YOE3–5 years IT/service-desk experience; bachelor’s preferred. Must travel to clinic sites to provide onsite hardware, software, networking and clinical systems support. Familiarity with MS Servers, Microsoft 365, Active Directory, ServiceNow and ITGlue. ITIL, A+ and Microsoft certifications preferred; healthcare experience a plus.
ServiceNow, ITGlue, MS Servers, Microsoft 365, Active Directory, Azure
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Applications Analyst III - 4|sight
Springfield or Monett or Allen or Lenexa or Louisville or Charlotte or Birmingham
RemoteFull Time
Jack Henry
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
4+ YOE4+ years banking experience, 2 years item processing, ability to install/support check imaging software, SQL and Windows proficiency, strong communication and customer-facing skills.
4|sight, Microsoft Windows, Windows Server, Windows 10, Microsoft SQL Server, SQL, Microsoft Office
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Help Desk Analyst L2
Dallas, Texas, United States
$30-$34/hr OnsiteFull Time, Temporary
Zones
Zones: Global provider of end-to-end IT solutions and managed services.
2+ YOEAssociates degree preferred, 2+ years technical support experience, strong problem-solving and communication, ability to troubleshoot hardware/software, configure email, and use ticketing systems.
Microsoft Outlook, Microsoft Windows, Mac OS, Microsoft O365, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Workspace, Google Meet, Logitech, EDR
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IT Help Desk Analyst
Dallas, Texas, United States
OnsiteFull Time
Integra Mission Critical
Integra Mission Critical: Design and delivery of modular, turnkey data center infrastructure.
Provide IT support for Windows, Office, Microsoft 365 and basic networking; troubleshoot hardware/software, assist with device imaging and inventory, and maintain documentation.
Microsoft Windows, Microsoft Office, Microsoft 365, ConnectWise Manage, ERP
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1mo
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IT Help Desk Analyst
Plano, Texas, United States
OnsiteFull Time
Republic Finance
Republic Finance: Provides personal and consumer loans to individuals.
Provide IT support for end users, manage hardware/software deployments and inventory, administer accounts (Okta, Active Directory), troubleshoot networking and A/V, and operate ServiceNow; prior help-desk experience preferred.
ServiceNow, Okta, Sentinel One, FortiClient, ZOHO ManageEngine, Crestron, Neat Bar, ClickShare, Microsoft Teams, Zoom, Microsoft Windows, Microsoft Office Suite, Microsoft Surface, HP printers, Cisco VoIP, Avigilon Altra, Active Directory, Azure, Microsoft Intune, Office 365 Admin Portal, UPS
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2w
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Senior Manufacturing IT Analyst
Farmers Branch, Texas, United States
OnsiteFull Time
FormFactor
FormFactorNASDAQ: FORM: Manufacturer of semiconductor test and measurement equipment.
5+ YOEOnsite Manufacturing IT support for factory systems (MES, SPC, equipment management); troubleshooting, onboarding equipment/software, UAT, validation, and coordination with operations and vendors. Requires manufacturing IT experience and strong problem-solving.
Applied Materials PROMIS, Applied Materials XSite, INFICON, camLine, CMMS, MES, SPC, SQL
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1d
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Decision Science Analyst (Mid-level)
San Antonio or Plano or Phoenix or Colorado Springs or Charlotte or Tampa
$94k-$179k/yr HybridFull Time
USAA
USAA: Provides insurance and banking to the military community.
3+ YOEBachelor's degree or equivalent education/experience, plus 3 years in decision-support analytics; statistical, quantitative, SQL, data visualization, and analysis software skills required.
SQL, SAS, Snowflake
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4d
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Analyst, AACU Technology Service Desk
Fort Worth, Texas, United States
OnsiteFull Time
American Airlines
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ YOEProvide Tier 1 technical support, troubleshoot desktop/network/hardware/software issues, log and escalate incidents, and support job scheduling; requires bachelor’s or 2 years equivalent, service-desk experience preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft PowerPoint, WebEx, TCP/IP, DNS, DHCP, Microsoft Active Directory, Citrix, SolarWinds, OpCon
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Transportation and Systems Analyst
Carrollton, Texas, United States
OnsiteFull Time
McLane
McLane: Distributes food and consumer products to retailers and restaurants.
3+ YOEBachelor's in relevant field, 3+ years dispatching/freight/process engineering experience, proficiency with SQL, Access, Microsoft Excel, Microsoft Word, Microsoft Outlook; PeopleNet and routing software knowledge a plus; able to provide 24/7 systems support.
PeopleNet, SQL, Access, Microsoft Excel, Microsoft Word, Microsoft Outlook
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