14 software support analyst jobs at 12 companies in Brooklyn, NY

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IT Support Analyst
Paramus or Moonachie
$60k-$68k/yr OnsiteFull Time
Movado Group
Movado GroupNYSE: MOV: Designs and distributes watches and luxury jewelry globally.
3+ YOEProvide first/second-level IT support; desktop software/hardware troubleshooting; on-call rotation.
Microsoft Office, Windows, Mac, Retail POS System
1mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
1mo
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Deskside Support Analyst (Level 2)
Stamford, Connecticut, United States
$38k-$72k/yr OnsiteFull Time
Cognizant
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
3+ YOE3+ years deskside/end-user support experience, bachelor\u0002s in IT or equivalent, strong troubleshooting of hardware/software/network, Active Directory, Microsoft Intune/SCCM, remote support tools, ServiceNow/Remedy, Citrix/AVD, VIP support and ITIL/SLA adherence.
Windows 10, Windows 11, macOS, Active Directory, Microsoft Intune, Microsoft System Center Configuration Manager (SCCM), BeyondTrust, LogMeIn, ScreenMeet, ServiceNow, Remedy, Citrix, Azure Virtual Desktop (AVD), ITIL
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Business System Analyst
New York, New York, United States
$110k-$120k/yr RemoteFull Time
Services for the UnderServed
Services for the UnderServed: Provides social services, housing, and behavioral health support.
4+ YOEBachelor's degree in computer science, information technology, or related field; 4-5 years designing, developing, and supporting Power Platform solutions.
Power Apps, Power Automate, Dataverse, Power BI, AI Builder, Copilot Studio, SharePoint, SQL, Microsoft 365
1w
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Financial Systems Analyst
New York, New York, United States
$120k-$150k/yr OnsiteFull Time
Herbert Smith Freehills Kramer
Herbert Smith Freehills Kramer: Global law firm specializing in complex litigation and transactions.
3+ YOEDegree-level qualification in computing,3+ years supporting Aderant or practice management software,SSRS/Power BI and SQL experience,financial system integrations/API knowledge,and strong analytical skills.
Aderant, Aderant Expert, Aderant Framework, SQL, SSRS, Power BI, Chrome River, Intapp Time, Legal360, API
1d
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Junior Service Desk Analyst
Norwalk, Connecticut, United States
$34k-$58k/yr OnsiteFull Time
Dentsu
DentsuTokyo Stock Exchange: 4324: Providing global advertising, digital marketing, and media communications services.
1+ YOE1–3 years IT or technical support experience; strong customer service, communication, analytical and problem-solving skills; basic PC hardware/software knowledge; eagerness to learn.
ServiceNow, Cherwell, Claude, ChatGPT, Gemini, Microsoft Power Automate, UiPath, Nexthink
3w
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IT Service Desk Analyst
Brooklyn, New York, United States
$60k-$65k/yr OnsiteFull Time
Valence Care
Valence Care: Operates a network of home health and care agencies.
1+ YOE1–2 years IT support experience preferred, proficiency with Microsoft Windows and Office, experience with ticketing tools, strong customer service and communication, ability to troubleshoot hardware/software/network issues.
Microsoft Windows, Microsoft Office, ServiceNow, Remedy
1w
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Senior Practice Technology Analyst
Boston or New York City or Chicago or Washington, D.C. or Los Angeles
$117k-$195k/yr HybridFull Time
Ropes & Gray
Ropes & Gray: A global law firm providing legal and advisory services.
4+ YOEBachelor's degree and minimum 4 years' experience in a law firm or legal tech environment; experience supporting legal software, generative AI familiarity, training materials, and basic analytics skills.
3w
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Senior Analyst, International Tax
Toronto or Leamington or New York City or Atlanta
$85k-$100k/yr OnsiteFull Time
Tilray
TilrayNASDAQ: TLRY: Consumer packaged goods focused on cannabis and beverages.
3+ YOEBachelor's in accounting/finance, minimum 3 years international tax experience, knowledge of Canadian corporate tax, transfer pricing experience, tax controversy support, proficiency with tax software and Microsoft Office.
Microsoft Office
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IT Business Analyst (Loss Prevention)
Sewaren, New Jersey, United States
$74k-$110k/yr RemoteFull Time
Harbor Freight Tools
Harbor Freight Tools: Retailer of discount tools and power equipment.
2+ YOEBachelor's preferred; 2+ years supporting software applications; proficiency with SQL, Excel, and Access; experience with retail applications, SDLC, QA, and project management; strong communication and analytical skills.
SQL, Microsoft Excel, Microsoft Access
1mo
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Systema Analyst SY 2026-27 (NBOE)
Newark, New Jersey, United States
$63k-$71k/yr OnsiteFull Time
Newark Board of Education
Newark Board of Education: Operates public schools and educational programs for Newark students.
2+ YOEConduct analytic and feasibility studies, plan and implement data processing/system conversions, evaluate hardware/software, provide end-user technical support, prepare reports, and maintain records. Requires professional EDP/systems experience.
Microsoft Office, Kronos, Genies
2mo
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Clinical Business Analyst Level I
Bronx, New York, United States
OnsiteFull Time
NYC Health + Hospitals
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOEMaster's or Baccalaureate degree (with 1 year experience) or equivalent combination; 1+ year gathering and documenting business/clinical requirements for software implementation; ability to analyze, document, test, train, and support clinical systems.
3w
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Clinical Business Analyst Lv I
Bronx, New York, United States
OnsiteFull Time
NYC Health + Hospitals
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOEMaster's degree or Bachelor's + 1 year experience gathering/documenting clinical or functional software requirements; specialty certifications may substitute for experience; strong requirements analysis, documentation, stakeholder engagement, and testing support skills.
1mo
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Senior EITS Service Desk Analyst
Manhattan, New York, United States
HybridFull Time
NYC Health + Hospitals
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOEProvides Level 1-3 service desk support; requires 1+ years experience (or 2+ with bachelor's), familiarity with ServiceNow and remote desktop tools (Bomgar), ITIL knowledge, network/hardware/software troubleshooting, and healthcare IT experience.
ServiceNow, Bomgar