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16 software support analyst jobs at 13 companies in New York

1mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
ID.me
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
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2w
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Decision Support Analyst
Buffalo, New York, United States
$65k-$89k/bi-wk HybridFull Time
Kaleida Health
Kaleida Health: Provides integrated hospital and outpatient medical care services.
3+ YOEBachelor's in accounting/business/finance/IT, 3 years Excel experience, 2 years finance/accounting or budget/healthcare software preferred; ability to maintain decision support databases and produce budget/trend reports.
Microsoft Excel
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1mo
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iWaste Support Analyst
Victor, New York, United States
$22-$26/yr OnsiteFull Time
Waste Harmonics Keter
Waste Harmonics Keter: Provides data-driven managed waste and recycling solutions for businesses.
Provide Tier 1/2 technical support for waste monitoring systems; troubleshoot hardware/software/connectivity, analyze device data, use NetSuite and Device Portal, and communicate with customers and field technicians.
iWaste, NetSuite, Device Portal, Salesforce, Microsoft Office, Microsoft Excel, Microsoft Word
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2d
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Applications Analyst II
Fairport, New York, United States
$70k-$85k/yr HybridContract
ConServe
ConServe: A financial services that supports clients through debt collection and related business services.
3+ YOERequires 3+ years in application development or configuration, strong problem-solving and communication skills, Microsoft Office experience, and availability for rotating on-call support. IT degree or equivalent experience preferred.
ETL, SSIS, C#, .NET, SQL, Cisco Tidal, Microsoft Office
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3w
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Programmer Analyst
Utica, New York, United States
$58k/yr OnsiteFull Time
Mohawk Valley Community College
Mohawk Valley Community College: Public community college providing associate degrees and career training.
Bachelor's degree required; experience developing or supporting software applications; ability to write and troubleshoot SQL; analytical and problem-solving skills; preferred experience with React JS, Python, JavaScript, or PL/SQL.
SQL, React JS, Python, JavaScript, PL/SQL, Ellucian Banner, DegreeWorks, Argos
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3mo
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HD Analyst II
Syracuse, New York, United States
OnsiteFull Time
Restaurant Brands International
Restaurant Brands InternationalNYSE: QSR: Operates and franchises global quick-service restaurant brands.
2+ YOE2+ years in IT support/HelpDesk; experience with HelpDesk software; retail POS/Back Office apps; 24/7 environment; strong networking understanding; able to work under pressure.
Windows, Restaurant Management Software, Microsoft Office, Networking Software
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4w
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Senior Application Analyst
Albany, New York, United States
$91k-$116k/yr OnsiteFull Time
Broadview Federal Credit Union
Broadview Federal Credit Union: Provides member-owned banking, lending, and insurance financial services.
5+ YOEBachelor's in computer science or equivalent experience, 5 years IT software support, 3-5 years banking experience, experience with core banking systems, strong communication and problem-solving skills.
Fiserv DNA, Meridian Link, Temenos
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3w
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Financial Systems Analyst
New York, New York, United States
$120k-$150k/yr OnsiteFull Time
Herbert Smith Freehills Kramer
Herbert Smith Freehills Kramer: Global law firm specializing in complex litigation and transactions.
3+ YOEDegree-level qualification in computing,3+ years supporting Aderant or practice management software,SSRS/Power BI and SQL experience,financial system integrations/API knowledge,and strong analytical skills.
Aderant, Aderant Expert, Aderant Framework, SQL, SSRS, Power BI, Chrome River, Intapp Time, Legal360, API
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3w
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Senior Practice Technology Analyst
Boston or New York City or Chicago or Washington or Los Angeles
$117k-$195k/yr HybridFull Time
Ropes & Gray
Ropes & Gray: Provides legal representation and advisory services to global corporations.
4+ YOEBachelor's degree,4+ years in a law firm or legal technology environment,experience supporting legal software,knowledge of generative AI legal platforms,training and documentation skills.
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1mo
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IT Service Desk Analyst
Brooklyn, New York, United States
$60k-$65k/yr OnsiteFull Time
Valence Care
Valence Care: Operates a network of home health and care agencies.
1+ YOE1–2 years IT support experience preferred, proficiency with Microsoft Windows and Office, experience with ticketing tools, strong customer service and communication, ability to troubleshoot hardware/software/network issues.
Microsoft Windows, Microsoft Office, ServiceNow, Remedy
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1mo
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Senior Analyst, International Tax
Toronto or Leamington or New York City or Atlanta
$85k-$100k/yr OnsiteFull Time
Tilray
TilrayNASDAQ: TLRY: Consumer packaged goods focused on cannabis and beverages.
3+ YOEBachelor's in accounting/finance, minimum 3 years international tax experience, knowledge of Canadian corporate tax, transfer pricing experience, tax controversy support, proficiency with tax software and Microsoft Office.
Microsoft Office
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1mo
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HIS Programmer/Analyst (IMT-Hosp Info Systems)
Syracuse, New York, United States
OnsiteFull Time
MedBest Medical Management
MedBest Medical Management: Provides administrative and staffing services for healthcare providers.
3+ YOEBachelor's degree and minimum 3 years IMT experience; experience with vendor software, server support, SQL, and reporting tools (e.g., Crystal Reports) preferred; healthcare experience preferred.
SQL, Crystal Reports
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2mo
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Clinical Business Analyst Level I
Bronx, New York, United States
OnsiteFull Time
NYC Health + Hospitals
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOEMaster's or Baccalaureate degree (with 1 year experience) or equivalent combination; 1+ year gathering and documenting business/clinical requirements for software implementation; ability to analyze, document, test, train, and support clinical systems.
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1mo
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Clinical Business Analyst Lv I
Bronx, New York, United States
OnsiteFull Time
NYC Health + Hospitals
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOEMaster's degree or Bachelor's + 1 year experience gathering/documenting clinical or functional software requirements; specialty certifications may substitute for experience; strong requirements analysis, documentation, stakeholder engagement, and testing support skills.
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2mo
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Senior EITS Service Desk Analyst
Manhattan, New York, United States
HybridFull Time
NYC Health + Hospitals
NYC Health + Hospitals: The largest municipal health care system in the US.
1+ YOEProvides Level 1-3 service desk support; requires 1+ years experience (or 2+ with bachelor's), familiarity with ServiceNow and remote desktop tools (Bomgar), ITIL knowledge, network/hardware/software troubleshooting, and healthcare IT experience.
ServiceNow, Bomgar
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6d
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Technical Lead
New York City, New York, United States
$100k-$130k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOEBachelor's degree required; 10+ years' experience; expertise with IBMS, WHATSOn or similar scheduling software, Windows, SQL, Oracle PL/SQL, and application support leadership.
Integrated Broadcast Management System (IBMS), WHATSOn, Windows, SQL, Oracle PL/SQL, Business Objects, Crystal Reports
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