5 software support analyst jobs at 4 companies in Cincinnati, OH
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Desktop Support Analyst
Cincinnati, Ohio, United States
OnsiteFull Time
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
3+ YOE3+ years deskside/end-user support in corporate environments. Strong Windows OS, hardware troubleshooting, software installation, Active Directory, VDI, remote support tools, asset lifecycle, and basic ITIL knowledge. Onsite 5 days/week in Cincinnati.
Windows 7, Windows 10, Active Directory, VDI, ITIL
Rumpke: Providing residential and commercial waste collection and recycling services.
1+ YOE1+ year desktop/software support experience or college IT degree; Microsoft Office365 administration preferred; experience with call queues and ITSM; strong customer service, communication, and analytical skills; valid driver's license if applicable; must read and speak English and be legally eligible to work in the U.S.
Cincinnati Children's: Provides specialized pediatric healthcare and conducts clinical research.
1+ YOEProvide deskside/field support for Windows and mobile devices, troubleshoot hardware/software and printers, use ticketing/incident tools, and deliver high-touch customer service in a healthcare setting.
Windows 10, Windows 11, iOS, Android, Microsoft 365, ServiceNow, VPN, WiFi
MedpaceNASDAQ: MEDP: Conducts clinical trials for biotechnology and pharmaceutical companies.
0+ YOEBachelor's in MIS, Accounting, or related; 0-2 years business analyst experience; SQL preferred; serve as SME for accounting applications, liaise between users and IT, validate software and execute testing, analyze requirements, provide end-user support.