31 software support analyst jobs at 28 companies in Clinton, MD
1mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
6d
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IT Support Analyst
Washington, District of Columbia, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
1mo
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Decision Support Analyst II
Baltimore, Maryland, United States
$33-$50/hr OnsiteFull Time
3+ YOEBachelor's in Finance/Accounting required (or equivalent Decision Support experience); minimum 3 years financial/FP&A/ budgeting/managed care experience; working knowledge of decision support and financial software; strong communication and analytical skills.
Pathways Decision Support Product, Lotus, Microsoft Excel, DBASE, Microsoft Access, Microsoft Word
2mo
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CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Annapolis Junction, Maryland, United States
$27-$34/hr OnsiteFull Time
0+ YOEEntry-level construction technology support role; technical support experience preferred; travel to customer sites; strong communication and troubleshooting skills.
GNSS, site positioning, machine control, diagnostic tools, computers, tablets
3w
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Software Technical Business Analyst - Herndon, VA
Herndon or St. Louis
OnsiteFull Time
5+ YOE5+ years as a business/technical analyst supporting software product delivery; strong requirements, API/integration, workflow, data and acceptance-criteria skills; excellent communication and analytical ability.
Azure DevOps, Jira, Confluence, Visio, Lucidchart, Figma
1d
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
1mo
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Senior Cloud Functional Analyst
Chantilly, Virginia, United States
$112k-$222k/yr HybridFull Time
5+ YOE5+ years experience as a functional analyst or cloud product/ business analyst supporting cloud modernization; active TS/SCI with Poly; strong multi-cloud (AWS, Azure, GCP) knowledge; experience with IaC, Jira, and cloud security frameworks.
AWS, Azure, GCP, IAM, VPC, VNet, Lambda, Functions, Kubernetes, ECS, AKS, GKE, Jira, Terraform, CloudFormation, Bicep, KMS, NIST, FedRAMP, Zero Trust
2w
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Requirements Analyst
Washington, District of Columbia, United States
$120k-$130k/yr HybridFull Time
2+ YOEBachelor's preferred; 2+ years as a business/requirements/functional analyst for software projects; experience documenting processes, supporting UAT, and partnering with stakeholders; U.S. citizenship and ability to pass background investigation required.
Power Apps, Power Automate, Dataverse, Microsoft SharePoint, Visio, Figma, Balsamiq
1mo
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Sr. Technical Analyst
Fairfax, Virginia, United States
$80k-$172k/yr HybridFull Time
Experience in software solutions architecture, Agile/DevOps delivery, cloud (AWS/Azure), OpenShift, CI/CD, scripting (Python), proposal/capture support, and technical leadership for federal clients.
AWS, Microsoft Azure, Redhat OpenShift Container Platform (OCP), Jenkins, GitHub, GitLab, Python, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1d
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Training & Administrative Analyst
Bethesda, Maryland, United States
OnsiteFull Time
Provide software training and support for legacy systems and Workday, create documentation, liaise between accounting and operations, advanced Microsoft Office skills, bilingual English/Spanish, prior admin or technical support experience preferred.
Workday, Microsoft Excel, Microsoft Word, Microsoft Outlook
2w
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Data Analyst
Alexandria, Virginia, United States
$18-$35/hr OnsiteFull Time
High school diploma or GED, US residency/work history requirement, valid driver’s license and personally owned vehicle, top secret clearance, ability to analyze documents and use MS Office; experience with scanning software and shift work.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook
3w
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Procurement Senior Analyst, Software Asset Management (SAM)
Bowie or McLean
$65k-$115k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years SAM or IT procurement experience, hands-on ServiceNow SAMPro experience, strong Excel and communication skills, ability to support audits and vendor true-ups.
ServiceNow SAMPro, Flexera, Snow, Aspera, Microsoft Excel, Microsoft PowerPoint
1mo
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Senior Application Support Specialist
Washington, District of Columbia, United States
$104k-$125k/yr OnsiteFull Time
5+ YOE5+ years as an analyst supporting users via system configuration; expert software configuration, relational databases, reporting, ITSM/ITIL v3 knowledge, MS Office proficiency, 3+ years project management, strong communication and troubleshooting skills.
Microsoft Dynamics, Salesforce.com, AccreditNet, SharePoint, MS Word, Microsoft Excel, MS PowerPoint, MS Access, MS Outlook, GotoMeeting, Webex, ITIL v3
2d
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
5d
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Lead IT Support Technician (Network/Telecom Analyst II)
Fairfax, Virginia, United States
$77k-$135k/yr OnsiteFull Time
1+ YOEProvide Tier II–III Windows support, administer Active Directory/SCCM, use ServiceNow, troubleshoot hardware/software/network issues, and serve as liaison for Capital Facilities; valid driver's license and criminal background check required.
SCCM, ServiceNow, Windows 11, Microsoft Office, Microsoft Teams, PowerShell, Windows Server 2025, Dell PC, iOS
1mo
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Senior Technical Business Analyst
Reston or Virginia or United States
$81k-$139k/yr RemoteFull Time
5+ YOEBachelor's degree (or equivalent experience), 5+ years as a business analyst supporting IT/software projects, experience with requirements, SDLC, data analysis, ETL/data mapping, Power BI and SQL, strong Excel/Visio/PowerPoint skills; background check and drug screen required.
Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Power BI, SQL, JIRA, Microsoft SharePoint, Microsoft Project
3w
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Technical Analyst
Washington, District of Columbia, United States
$124k-$186k/yr OnsiteFull Time
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
RelOne, Nuix, Axiom
2d
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOECompTIA A+ or Associate's degree in IT or 2+ years IT support experience; proficiency with Windows 7/10/11, iOS, Android; hardware/software installation; strong communication; on-call availability for emergencies.
Windows 7, Windows 10, Windows 11, iOS, Android, Point of Sale (POS), TCP/IP, LAN
1d
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Configuration Analyst
Arlington or Fort Meade or North Charleston
OnsiteFull Time
2+ YOESupport CM for hardware/software/documentation, manage change control (ECP/RFD/NOR), conduct FCAs/PCAs, use DoD systems such as DITPR; BS+2 years or 4 years experience in lieu; active TS/SCI required.
DoD IT Portfolio Repository (DITPR)
1d
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Senior Targeting Analyst
Springfield, Virginia, United States
$94k-$198k/yr OnsiteFull Time
5+ YOERequires TS/SCI clearance; extensive intelligence experience, targeting cycle support, GEOINT software expertise, research and writing skills, and knowledge of remote sensing, geospatial, and all-source analysis.
RemoteView, SOCET GXP, DIEE, ArcGIS, Microsoft Office
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