6 software support analyst jobs at 5 companies in Lakewood, OH
2mo
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IT Procurement Analyst
Akron, Ohio, United States
OnsiteFull Time
2+ YOEIT procurement, sourcing, vendor management for IT hardware/software/services; spend analysis; contract support.
Microsoft Excel, Office tools, ERP, e-procurement, Contract management systems
4w
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Technology Solution Center Analyst Lead
Strongsville or Pittsburgh
$41k-$69k/yr RemoteFull Time
4+ YOEService desk/IT support experience (4+ years preferred), strong chat-based support skills, familiarity with ServiceNow, hardware/software/network fundamentals, excellent troubleshooting and communication.
ServiceNow
1mo
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Senior Technical Analyst – Integration & Marketplace Services
Strongsville, Ohio, United States
OnsiteFull Time
5+ YOE5+ years supporting enterprise software, APIs, or integration platforms; experience with REST APIs, JSON/XML, OAuth, webhooks, and iPaaS; familiarity with Azure/AWS/GCP; strong analytical and communication skills.
REST APIs, JSON, XML, OAuth, webhooks, iPaaS, Azure, AWS, GCP
1mo
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Technology Solution Center Analyst
Pittsburgh or Strongsville
$38k-$88k/yr RemoteFull Time
3+ YOEService desk experience with phone-based technical support, ServiceNow or similar ticketing, strong troubleshooting across hardware/software/networking; typically requires an associate degree and 3+ years' experience.
ServiceNow, ServiceNow IT Service Management (ITSM)
15h
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Service Desk Analyst I: Hrly FT
Sandusky, Ohio, United States
OnsiteFull Time
2+ YOEAssociate degree in a related field or two years equivalent experience; desktop hardware and software support skills; strong communication and analytical abilities; valid Ohio driver's license and insurability required.
Microsoft Windows, Microsoft Office, PC, workstations, printers, scanners, bar code readers, network infrastructure
2mo
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CLEVELAND Analyst, Applications (Finance, Tax & Benefits) – Information Technology (IT)
Cleveland, Ohio, United States
$100k-$125k/yr OnsiteFull Time
8+ YOE8+ years in software configuration/implementation and IT support; college degree preferred; strong Microsoft technology experience (SQL Server, SSRS, PowerShell, IIS, Windows Server, Active Directory, Team Foundation Server), Azure Fundamentals; ServiceNow; Aderant Expert and Power BI a plus.
Microsoft SQL Server, Reporting Services, SSRS, SQL Development, PowerShell, IIS, Microsoft Windows Server, Active Directory, Azure Fundamentals, Team Foundation Server, ServiceNow, Aderant Expert, Power BI