13 software support analyst jobs at 12 companies in Sanborn, NY
3mo
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Senior Software Support Analyst
Mississauga, Ontario, Canada
$90k-$120k/yr OnsiteFull Time
5+ YOE5+ years in professional software support or customer success; strong API/log understanding; diagnose, document, escalate; mentor; automation thinking; data-driven; scripting in Python/JavaScript; monitoring with Datadog, Splunk.
Python, JavaScript, Datadog, Splunk, APIs, Logs
3mo
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Production Support Analyst
Toronto, Ontario, Canada
$80k-$130k/yr HybridFull Time
Production support for IWS application on HPE NonStop systems; knowledge of COBOL/SCOBOL/TAL, TACL, Netbatch, SQL/MP, MQ, RMS/Primecode, batch job setup and OSS basics; ability to handle complex problems and support QA/UAT and migrations.
HPE NonStop, COBOL, SCOBOL, TAL, FUP, SCUP, DDL, Enform, Enscribe, SQL/MP, Escort, TACL, Netbatch, RMS, Primecode, MQ, Guardian, BATCHCOM, Batch (Command) Script
1w
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Client Support Analyst
Toronto, Ontario, Canada
$68k-$87k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years of frontline IT support, hardware/software troubleshooting, endpoint management, AV systems, communication, analytical, and problem-solving skills.
ServiceNow, Microsoft Office, Windows 7, Windows 8, Windows 10, Windows 11, MacOS, Microsoft Intune, PowerShell, Teams Meeting Rooms
16h
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Product Support Analyst
Toronto, Ontario, Canada
$45k-$55k/yr HybridFull Time
College or university degree, spoken and written French, technical support or customer service experience, strong communication, analytical, problem-solving, prioritization, and software-learning skills.
1mo
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Database Support Analyst
Toronto, Ontario, Canada
$80k-$130k/yr HybridFull Time
5+ YOE5+ years enterprise database administration experience with Oracle, Microsoft SQL Server and AWS RDS; Oracle GoldenGate, scripting/automation (Python,Bash,Ansible,GitHub), Liquibase, monitoring tools, and SRE experience.
Oracle, Microsoft SQL Server, AWS RDS, Oracle GoldenGate, Python, Bash, Ansible, GitHub, Liquibase, AWS CloudWatch, Oracle Enterprise Manager, Dynatrace
1mo
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Technical Support Analyst
Toronto, Ontario, Canada
$65k-$85k/yr HybridFull Time
3+ YOE3+ years technical support experience in a software environment; strong SQL and database skills; experience with transactional, financial, or payment data; scripting discipline; strong communication and customer-facing skills.
SQL, Point of Sale (POS), SchoolCash, SchoolFunds
4w
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Decision Support Analyst
Buffalo, New York, United States
$65k-$89k/bi-wk HybridFull Time
3+ YOEBachelor's in accounting/business/finance/IT, 3 years Excel experience, 2 years finance/accounting or budget/healthcare software preferred; ability to maintain decision support databases and produce budget/trend reports.
Microsoft Excel
2w
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Technical Support Analyst (Temporary)
Brantford or Mississauga
$30/hr OnsiteMultiple Commitments Available
2+ YOECollege IT or computer science diploma/degree or equivalent; 2–3 years of infrastructure and desktop support experience; Active Directory, Citrix, ServiceNow, Office 365, hardware, software, network and security expertise.
Microsoft System Center Configuration Manager (SCCM), ServiceNow, Active Directory, Citrix, Procura, Microsoft 365, Microsoft Office 365, VoIP, Remedy
1mo
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Application Support Developer
Toronto, Ontario, Canada
$95k-$110k/yr HybridFull Time
3+ YOE3+ years with C#/.NET, strong debugging and support skills, SQL Server/T-SQL proficiency, experience with application support or systems analyst work, and familiarity with Azure and cloud tooling.
C#, .NET, .NET Framework, .NET Core, .NET 8, .NET 9, Web Forms, Entity Framework, Azure Data Factory, Azure Pipelines, Kubernetes, T-SQL, SQL Server, MongoDB, Redis, NServiceBus, Azure Service Bus, Docker, Git, Helpspot, Azure Monitor, Application Insights, HubSpot, Angular, Angular Material, JIRA, Confluence, GitHub Copilot, Visual Studio 2022, VS Code, Rider
1w
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Analyst Software Asset Management , Global Deloitte Technology
Toronto or Ottawa or Halifax or Saint John or Canada
$47k-$78k/yr HybridFull Time
2+ YOETwo years supporting technology systems, assets, or vendor agreements; software licensing knowledge preferred. Requires organization, independence, ambiguity tolerance, and proactive problem-solving.
Microsoft, Salesforce, ServiceNow SAM Pro, Flexera, SNOW
2w
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(US) Solutions Analyst- Pharmacy
United States or Mississauga or Salt Lake City
$55k-$65k/yr RemoteFull Time
Post-secondary education in information technology or a related technical field, experience supporting web-based software, troubleshooting skills, and knowledge of API and service technologies; pharmacy or healthcare software experience preferred.
AI, API, HL7, PointClickCare EHR, Orders, eMAR, Salesforce, Service Cloud
1w
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Student Technical Analyst
Mississauga, Ontario, Canada
$24-$28/hr OnsiteInternship, Full Time
Currently enrolled in Computer Science, Software Engineering, or equivalent program; 3.0+ GPA; one semester remaining after the internship; strong communication, organizational, teamwork, and technical support skills.
ITIL
3w
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M&A Business Development Analyst
Toronto, Ontario, Canada
$59k-$72k/yr HybridFull Time
Identify and research target software businesses, create outreach lists, engage founders, maintain CRM data, and support M&A pipeline development.
Salesforce, Microsoft Excel, LinkedIn