27 software support analyst jobs at 26 companies in Tysons, VA
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
5d
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IT Support Analyst
Washington, District of Columbia, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
1mo
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Decision Support Analyst II
Baltimore, Maryland, United States
$33-$50/hr OnsiteFull Time
3+ YOEBachelor's in Finance/Accounting required (or equivalent Decision Support experience); minimum 3 years financial/FP&A/ budgeting/managed care experience; working knowledge of decision support and financial software; strong communication and analytical skills.
Pathways Decision Support Product, Lotus, Microsoft Excel, DBASE, Microsoft Access, Microsoft Word
2mo
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CONSTRUCTION TECHNOLOGY SUPPORT ANALYST
Annapolis Junction, Maryland, United States
$27-$34/hr OnsiteFull Time
0+ YOEEntry-level construction technology support role; technical support experience preferred; travel to customer sites; strong communication and troubleshooting skills.
GNSS, site positioning, machine control, diagnostic tools, computers, tablets
3w
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Software Technical Business Analyst - Herndon, VA
Herndon or St. Louis
OnsiteFull Time
5+ YOE5+ years as a business/technical analyst supporting software product delivery; strong requirements, API/integration, workflow, data and acceptance-criteria skills; excellent communication and analytical ability.
Azure DevOps, Jira, Confluence, Visio, Lucidchart, Figma
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Senior Cloud Functional Analyst
Chantilly, Virginia, United States
$112k-$222k/yr HybridFull Time
5+ YOE5+ years experience as a functional analyst or cloud product/ business analyst supporting cloud modernization; active TS/SCI with Poly; strong multi-cloud (AWS, Azure, GCP) knowledge; experience with IaC, Jira, and cloud security frameworks.
AWS, Azure, GCP, IAM, VPC, VNet, Lambda, Functions, Kubernetes, ECS, AKS, GKE, Jira, Terraform, CloudFormation, Bicep, KMS, NIST, FedRAMP, Zero Trust
2w
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Requirements Analyst
Washington, District of Columbia, United States
$120k-$130k/yr HybridFull Time
2+ YOEBachelor's preferred; 2+ years as a business/requirements/functional analyst for software projects; experience documenting processes, supporting UAT, and partnering with stakeholders; U.S. citizenship and ability to pass background investigation required.
Power Apps, Power Automate, Dataverse, Microsoft SharePoint, Visio, Figma, Balsamiq
1mo
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Sr. Technical Analyst
Fairfax, Virginia, United States
$80k-$172k/yr HybridFull Time
Experience in software solutions architecture, Agile/DevOps delivery, cloud (AWS/Azure), OpenShift, CI/CD, scripting (Python), proposal/capture support, and technical leadership for federal clients.
AWS, Microsoft Azure, Redhat OpenShift Container Platform (OCP), Jenkins, GitHub, GitLab, Python, Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Data Analyst
Alexandria, Virginia, United States
$18-$35/hr OnsiteFull Time
High school diploma or GED, US residency/work history requirement, valid driver’s license and personally owned vehicle, top secret clearance, ability to analyze documents and use MS Office; experience with scanning software and shift work.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook
3w
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Procurement Senior Analyst, Software Asset Management (SAM)
Bowie or McLean
$65k-$115k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years SAM or IT procurement experience, hands-on ServiceNow SAMPro experience, strong Excel and communication skills, ability to support audits and vendor true-ups.
ServiceNow SAMPro, Flexera, Snow, Aspera, Microsoft Excel, Microsoft PowerPoint
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Senior Application Support Specialist
Washington, District of Columbia, United States
$104k-$125k/yr OnsiteFull Time
5+ YOE5+ years as an analyst supporting users via system configuration; expert software configuration, relational databases, reporting, ITSM/ITIL v3 knowledge, MS Office proficiency, 3+ years project management, strong communication and troubleshooting skills.
Microsoft Dynamics, Salesforce.com, AccreditNet, SharePoint, MS Word, Microsoft Excel, MS PowerPoint, MS Access, MS Outlook, GotoMeeting, Webex, ITIL v3
1d
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOE2+ years IT support experience or CompTIA A+/Associate's degree; Windows and mobile OS proficiency; customer-focused technical support and hardware/software installation skills.
Windows 7, Windows 10, Windows 11, iOS, Android, TCP/IP, PC imaging solutions, Point of Sale (POS)
4d
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Lead IT Support Technician (Network/Telecom Analyst II)
Fairfax, Virginia, United States
$77k-$135k/yr OnsiteFull Time
1+ YOEProvide Tier II–III Windows support, administer Active Directory/SCCM, use ServiceNow, troubleshoot hardware/software/network issues, and serve as liaison for Capital Facilities; valid driver's license and criminal background check required.
SCCM, ServiceNow, Windows 11, Microsoft Office, Microsoft Teams, PowerShell, Windows Server 2025, Dell PC, iOS
4w
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Title Analyst
Washington, District of Columbia, United States
$66k-$136k/yr OnsiteFull Time
2+ YOE2+ years researching real estate and property tax records; litigation support experience; familiarity with legal research tools and litigation/document management software; strong written and oral communication and organization skills.
Relativity, Microsoft Excel, LEXIS, Westlaw, ArcGIS, ESRI, Trial Director, OnCue
1mo
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Senior Technical Business Analyst
Reston or Virginia or United States
$81k-$139k/yr RemoteFull Time
5+ YOEBachelor's degree (or equivalent experience), 5+ years as a business analyst supporting IT/software projects, experience with requirements, SDLC, data analysis, ETL/data mapping, Power BI and SQL, strong Excel/Visio/PowerPoint skills; background check and drug screen required.
Microsoft Excel, Microsoft Visio, Microsoft PowerPoint, Power BI, SQL, JIRA, Microsoft SharePoint, Microsoft Project
3w
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Technical Analyst
Washington, District of Columbia, United States
$124k-$186k/yr OnsiteFull Time
5+ YOEMaster-level skills designing, implementing, and troubleshooting litigation support software; 5+ years hands-on experience with lit support tools, data migrations, and handling financial crimes/non-compliance cases; US citizenship and ability to obtain MRPT credentials.
RelOne, Nuix, Axiom
1d
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IS Analyst
Baltimore, Maryland, United States
$55k-$85k/yr OnsiteFull Time
2+ YOECompTIA A+ or Associate's degree in IT or 2+ years IT support experience; proficiency with Windows 7/10/11, iOS, Android; hardware/software installation; strong communication; on-call availability for emergencies.
Windows 7, Windows 10, Windows 11, iOS, Android, Point of Sale (POS), TCP/IP, LAN
6d
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Requirements Analyst
Quantico, Virginia, United States
$140k/yr HybridFull Time
9+ YOETS/SCI clearance required; analyze and document software business logic, lead requirements working groups, validate acceptance criteria, support Service Now sprint/story management, and work with SCRUM teams.
Service Now
11h
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Configuration Analyst
Arlington or Fort Meade or North Charleston
OnsiteFull Time
2+ YOESupport CM for hardware/software/documentation, manage change control (ECP/RFD/NOR), conduct FCAs/PCAs, use DoD systems such as DITPR; BS+2 years or 4 years experience in lieu; active TS/SCI required.
DoD IT Portfolio Repository (DITPR)
1mo
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ITSM Entitlement Analyst
Springfield, Virginia, United States
RemoteFull Time
5+ YOE5+ years in business analysis or IT asset management; experience with software licensing, vendor coordination, entitlement tracking, procurement support, and federal contract deliverables; bachelor's or equivalent.
Microsoft Excel
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