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142 software support jobs at 106 companies in Concord, NC

3mo
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Software Support Specialist - ImagineBilling
Charlotte, North Carolina, United States
$60k-$70k/yr OnsiteFull Time
ImagineSoftware
ImagineSoftware: Develops automation software for medical billing and revenue management
4-year degree preferred; basic SQL skills; familiarity with healthcare/medical billing terminology preferred; strong communication; analytical; problem-solving; customer service.
SQL, Ticketing system
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2mo
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Software Support Representative (ACH and Wires)
Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Springfield or Monett
RemoteFull Time
Jack Henry
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
5+ YOE5+ years in a financial institution with hands-on ACH and wire back-office experience; 1+ year corporate/professional customer service; strong communication, problem-solving, case documentation, and flexibility to work evenings/weekends and rotating on-call.
SilverLake, Jack Henry Silverlake Software
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1w
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Lead Specialty Software Engineer - ServiceNow WSD
Charlotte or Irving
OnsiteFull Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
5+ YOE5+ years specialty software engineering experience with 4+ years ServiceNow development; experience with WSD modules, integrations, APIs, SaaS support, stakeholder collaboration, and production support.
ServiceNow, Workplace Service Delivery (WSD), APIs
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2w
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Sr. Software Engineer - GM Motorsports
Concord, North Carolina, United States
HybridFull Time
General Motors
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
7+ YOE7+ years professional software development experience, 3+ years web/Electron apps, strong C#/.NET and React skills, Azure experience, CI/CD knowledge, agile background, UI/UX awareness, ability to support on-call rotations.
C#/.NET, React, Azure, Electron, CI/CD
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1mo
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Manager - Software Engineer
Detroit or Charlotte
$110k-$180k/yr HybridFull Time
Ally Financial
Ally FinancialNYSE: ALLY: Digital financial services provider specializing in auto financing and banking.
7+ YOE7+ years relevant experience; hands-on Node.js/NestJS and TypeScript backend; React/Next.js frontend; AWS serverless (Lambda, API Gateway, Step Functions), Terraform, CI/CD and production support; strong architecture and leadership skills. No visa sponsorship.
Node.js, NestJS, TypeScript, Postgres, Oracle, AWS, Lambda, API Gateway, Step Functions, S3, CloudFront, Terraform, IAM, Secrets Manager, Parameter Store, CloudWatch, React.js, Next.js, React Query, Redux, Zustand, CI/CD, DevOps
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12h
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Technical Support Engineer
Fargo or Charlotte or Irving or Redmond
$86k-$170k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
3+ YOEBachelor's in CS/IT or equivalent and 3+ years technical support/IT experience; security screening; experience with TypeScript/Node.js, Python, or C#/.NET; Azure and AI/LLM experience; DevOps and evaluation frameworks.
TypeScript, Node.js, Python, C#/.NET, Azure, Azure Data Explorer (Kusto), Model Context Protocol (MCP), VS Code, GitHub Actions, CodeQL
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1mo
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AVP iOS Software Development Engineer III - MySynchrony
Stamford or Chicago or West Chester or Dallas or New York City or Costa Mesa or Charlotte or Alpharetta
$100k-$170k/yr HybridFull Time
Synchrony
SynchronyNYSE: SYF: Provides consumer credit products and private label retail cards.
4+ YOE4+ years software engineering experience (or HS +6 yrs), strong iOS expertise (Swift/SwiftUI/UIKit), mobile SDK experience, leadership of Agile teams, unit/integration testing, CI/CD familiarity, JSON/REST/XML, mentoring and production support.
SwiftUI, Swift, UIKit, JSON, REST, XML
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6d
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Software Engineer III / Sr. Software Engineer I
Des Moines or Charlotte or Raleigh
$95k-$138k/yr HybridFull Time
Principal Financial Group
Principal Financial GroupNASDAQ: PFG: A global financial investment management and insurance.
3+ YOEAssociate's or Bachelor's preferred in STEM or equivalent experience; 3+ years software development, 2+ years AWS and vendor integration; preferred Python/Java and SaaS platform experience; ability to work cross-functionally and provide on-call support.
AWS, Python, Java, Salesforce, ServiceNow, IBM Business Automation Workflow
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2mo
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End User Support Specialist
Charlotte, North Carolina, United States
HybridFull Time
Krispy Kreme
Krispy KremeNASDAQ: DNUT: Produces and sells fresh glazed doughnuts and coffee.
2+ YOE2+ years in a helpdesk/IT support role; strong problem-solving; knowledge of computer systems, mobile devices, hardware/software; excellent communication; customer service oriented.
Windows, Mobile devices, Hardware, Software, Knowledge base
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2mo
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Application Support Engineer
North America or Charlotte or Cambridge
RemoteFull Time
AGDATA
AGDATA: Provides data management and analytical solutions for agricultural industries.
5+ YOEBachelor's in CS/IS/Business Analytics or equivalent, 5+ years in application support or software engineering, strong SQL and debugging skills, experience with complex data solutions, excellent communication, occasional after-hours support.
AgCelerate, AgCore, AgCollect, SMS, SQL, .NET MVC, Web APIs, CI/CD, SAP, Salesforce, SSIS, SSRS, CRM, MDM, JavaScript
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1w
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Customer Support Specialist
Charlotte, North Carolina, United States
$24/hr HybridFull Time
NAVEX: Provides software for corporate risk, compliance, and incident management.
2+ YOE2+ years customer service or software support; proficiency with Windows, Microsoft Office, CRM (Salesforce preferred); troubleshooting, training, and strong communication skills.
Windows, Microsoft Office, CRM, Salesforce
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1mo
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Sales Support Catalyst
Charlotte, North Carolina, United States
OnsiteFull Time
Alfred Williams & Company
Alfred Williams & Company: A provider of commercial office furniture and workplace design services.
Provide sales and customer support; learn and support company software (CAP, QuickBase, Scout); strong communication, organization, time management, problem solving, and Microsoft Excel/Word skills; commercial design/furniture experience preferred; bachelor’s degree preferred.
CAP, QuickBase, Scout, Microsoft Excel, Microsoft Word
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1w
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Customer Support Specialist
Charlotte, North Carolina, United States
$24/hr HybridFull Time
NAVEX
NAVEX: Provides software for governance, risk, and compliance management.
2+ YOE2+ years customer service/software support, proficiency with Windows and Microsoft Office, CRM experience (Salesforce preferred), training/facilitation skills, strong communication and problem-solving.
Windows, Microsoft Office, Salesforce, CRM
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2mo
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Customer Support Associate
Charlotte, North Carolina, United States
OnsiteFull Time
DebtBook
DebtBook: Software for government and nonprofit debt and lease management.
Customer service and software support experience, strong Excel and data manipulation skills, excellent written communication, analytical problem solving, and attention to detail; BA in Accounting/Finance preferred.
Microsoft Excel
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2w
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L2 Desktop Support Engineer
Liberty, North Carolina, United States
$55k-$65k/yr FieldFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide Tier 2 on-site desktop support, troubleshoot hardware/software, use ServiceNow, support multiple sites, work after hours/weekends, manage inventory and escalations per SLAs/KPIs.
ServiceNow, LAN, WAN
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2mo
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Desktop Support Technician - CLT Airport
Charlotte, North Carolina, United States
$25-$27/hr OnsiteFull Time
ESP Global Services
ESP Global Services: Provides global managed IT support and infrastructure services.
3+ YOE1-3 years in Helpdesk/Desktop Support; Windows/Mac support; onboarding/offboarding; network understanding; IT hardware/software setup; Comp IT or equivalent certifications.
Windows, Mac OS, Printer networking, Mobile device management, Active Directory, Office 365, Networking hardware
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3w
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Technical Support Specialist - Tier I
Hickory, North Carolina, United States
OnsiteFull Time
CBIZ
CBIZNYSE: CBZ: Provides professional business services including accounting, insurance, and advisory.
Entry-level technical support role providing phone/chat/email support, diagnosing hardware/software issues, installing/configuring workstations, documentation skills, some computer familiarity, scheduling flexibility for after-hours and weekends.
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3w
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Regional IT Support Specialist
Charlotte, North Carolina, United States
OnsiteFull Time
Total Quality Logistics
Total Quality Logistics: Third-party logistics provider connecting business shippers with freight carriers.
1+ YOEBachelor's degree or equivalent experience, 1 year help-desk experience supporting hardware/software/VoIP, Windows 10/Office 365/SCCM knowledge, basic server and networking skills, ability to travel up to 15-20% and work after hours.
Microsoft Office 365, Windows 10, SCCM
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2w
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Core Java Application Support Engineer
Charlotte or Scottsdale or New York City or Morristown
$44-$54/hr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
5+ YOEAdvanced Core Java skills,5+ years relevant experience,associate degree or greater; experience with React.js,PL/SQL,Spring Boot,Apache Kafka,GIT,Eclipse,XML/JSON,and WebLogic/JBoss; strong communication and leadership.
Core Java, React.js, PL/SQL, Spring Boot, Apache Kafka, GIT, Eclipse, XML, JSON, WebLogic, JBoss
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4w
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Application Support Lead
Fort Mill, South Carolina, United States
$86k-$118k/yr OnsiteFull Time
Sunbelt Rentals
Sunbelt RentalsNYSE: SUNB: Renting construction, industrial, and specialty equipment and tools.
7+ YOEBachelor's in CS or related and 7+ years as a software architect or equivalent. Experience with Java, Cloud, UNIX/Linux/AIX, distributed databases, Splunk, Dynatrace, REST/JSON, HA/DR/resiliency, SLAs, and full product lifecycle.
Java, Cloud, UNIX, Linux, Aix, Oracle, Cassandra, MongoDB, SQL, SQL Server, Splunk, Dynatrace, REST, JSON
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