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163 software support jobs at 117 companies in Gastonia, NC

3d
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Software Support Specialist - ImagineBilling
Charlotte, North Carolina, United States
$60k-$70k/yr OnsiteFull Time
ImagineSoftware
ImagineSoftware: Develops automation software for medical billing and revenue management
Provide technical support for healthcare billing software, troubleshoot client issues, document interactions, and communicate effectively; basic SQL and customer-support skills preferred.
SQL
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3w
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Experienced Software Engineer (Hybrid)
Des Moines or Charlotte or Raleigh
$77k-$156k/yr HybridFull Time
Principal Financial Group
Principal Financial GroupNASDAQ: PFG: A global financial investment management and insurance.
2+ YOEAssociate's or Bachelor's in a STEM field (or equivalent experience),2+ years software engineering, cloud (AWS) experience preferred, TDD/CI/devops practices, strong problem-solving and communication; may provide on-call support.
AWS, Java, Python, TypeScript, .NET, Salesforce, Apex, Lightning, mainframe, JavaScript, SQL, Mulesoft
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2mo
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Software Support Representative (ACH and Wires)
Allen or Birmingham or Cedar Falls or Charlotte or Lenexa or Louisville or Springfield or Monett
RemoteFull Time
Jack Henry
Jack HenryNASDAQ: JKHY: Technology and payment processing solutions for financial institutions.
5+ YOE5+ years in a financial institution with hands-on ACH and wire back-office experience; 1+ year corporate/professional customer service; strong communication, problem-solving, case documentation, and flexibility to work evenings/weekends and rotating on-call.
SilverLake, Jack Henry Silverlake Software
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2w
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Lead Specialty Software Engineer - ServiceNow WSD
Charlotte or Irving
OnsiteFull Time
Wells Fargo
Wells FargoNYSE: WFC: Global provider of banking, investment, and mortgage financial services.
5+ YOE5+ years specialty software engineering experience with 4+ years ServiceNow development; experience with WSD modules, integrations, APIs, SaaS support, stakeholder collaboration, and production support.
ServiceNow, Workplace Service Delivery (WSD), APIs
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3w
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Sr. Software Engineer - GM Motorsports
Concord, North Carolina, United States
HybridFull Time
General Motors
General MotorsNYSE: GM: Manufactures and sells automobiles and automotive parts globally.
7+ YOE7+ years professional software development experience, 3+ years web/Electron apps, strong C#/.NET and React skills, Azure experience, CI/CD knowledge, agile background, UI/UX awareness, ability to support on-call rotations.
C#/.NET, React, Azure, Electron, CI/CD
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3d
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Sr Software Engineer - Search Platform (Data Ingestion)
Charlotte, North Carolina, United States
HybridFull Time
Lowe's
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
5+ YOEBachelor's or equivalent,5+ years software development,4 years in related competencies,expertise in OpenSearch/Elasticsearch,Python,experience with GCP data ingestion and ETL,CI/CD and production support.
OpenSearch/Elasticsearch, Python, Java, Google Cloud Platform, Apache Beam, Dataflow, Dataproc, Pub/Sub, BigQuery, Cloud Storage, Cloud Composer, Apache Spark, Terraform, Prometheus, Grafana, Cloud Monitoring, CI/CD, Git
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1mo
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Manager - Software Engineer
Detroit or Charlotte
$110k-$180k/yr HybridFull Time
Ally Financial
Ally FinancialNYSE: ALLY: Digital financial services provider specializing in auto financing and banking.
7+ YOE7+ years relevant experience; hands-on Node.js/NestJS and TypeScript backend; React/Next.js frontend; AWS serverless (Lambda, API Gateway, Step Functions), Terraform, CI/CD and production support; strong architecture and leadership skills. No visa sponsorship.
Node.js, NestJS, TypeScript, Postgres, Oracle, AWS, Lambda, API Gateway, Step Functions, S3, CloudFront, Terraform, IAM, Secrets Manager, Parameter Store, CloudWatch, React.js, Next.js, React Query, Redux, Zustand, CI/CD, DevOps
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6d
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Senior .NET/AWS Software Engineer
Fort Mill, South Carolina, United States
$120k-$142k/yr HybridFull Time
Cognizant
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOE5+ years software development with .NET Core, Python, AWS and SQL Server; experience designing scalable backend services/APIs, cloud and on-prem solutions, CI/CD and production support; strong analytical and communication skills.
.NET Core, Python, AWS, SQL Server, GitHub Copilot
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1w
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Technical Support Engineer
Fargo or Charlotte or Irving or Redmond
$86k-$170k/yr HybridFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
3+ YOEBachelor's in CS/IT or equivalent and 3+ years technical support/IT experience; security screening; experience with TypeScript/Node.js, Python, or C#/.NET; Azure and AI/LLM experience; DevOps and evaluation frameworks.
TypeScript, Node.js, Python, C#/.NET, Azure, Azure Data Explorer (Kusto), Model Context Protocol (MCP), VS Code, GitHub Actions, CodeQL
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2w
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Software Engineer III / Sr. Software Engineer I
Des Moines or Charlotte or Raleigh
$95k-$138k/yr HybridFull Time
Principal Financial Group
Principal Financial GroupNASDAQ: PFG: Providing retirement planning, asset management, and insurance services globally.
3+ YOE3+ years professional software development,2+ years AWS and vendor integration experience,Associate's or Bachelor's in STEM preferred,ability to collaborate cross-functionally and provide on-call support.
AWS, Python, Java, Salesforce, ServiceNow, IBM Business Automation Workflow
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1mo
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AVP iOS Software Development Engineer III - MySynchrony
Stamford or Chicago or West Chester or Dallas or New York City or Costa Mesa or Charlotte or Alpharetta
$100k-$170k/yr HybridFull Time
Synchrony
SynchronyNYSE: SYF: Provides consumer credit products and private label retail cards.
4+ YOE4+ years software engineering experience (or HS +6 yrs), strong iOS expertise (Swift/SwiftUI/UIKit), mobile SDK experience, leadership of Agile teams, unit/integration testing, CI/CD familiarity, JSON/REST/XML, mentoring and production support.
SwiftUI, Swift, UIKit, JSON, REST, XML
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3mo
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End User Support Specialist
Charlotte, North Carolina, United States
HybridFull Time
Krispy Kreme
Krispy KremeNASDAQ: DNUT: Produces and sells fresh glazed doughnuts and coffee.
2+ YOE2+ years in a helpdesk/IT support role; strong problem-solving; knowledge of computer systems, mobile devices, hardware/software; excellent communication; customer service oriented.
Windows, Mobile devices, Hardware, Software, Knowledge base
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4d
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Deskside Support Technician
Durham or Monroe
$40k-$67k/yr OnsiteFull Time
Kyndryl
KyndrylNYSE: KD: Manages and modernizes mission-critical IT infrastructure systems.
5+ YOE5+ years IT support experience, customer-facing, strong communication, troubleshooting hardware/software, knowledge of operating systems and Microsoft products, US citizenship required.
Microsoft, Google, Amazon, Skillsoft
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23h
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Customer Support Specialist
Charlotte or Lake Oswego
$24/hr HybridFull Time
NAVEX
NAVEX: Provides software for governance, risk, and compliance management.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM experience, strong communication, problem-solving, organization, and adaptability.
Windows, Microsoft Office, CRM, Salesforce
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1mo
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Sales Support Catalyst
Charlotte, North Carolina, United States
OnsiteFull Time
Alfred Williams & Company
Alfred Williams & Company: A provider of commercial office furniture and workplace design services.
Provide sales and customer support; learn and support company software (CAP, QuickBase, Scout); strong communication, organization, time management, problem solving, and Microsoft Excel/Word skills; commercial design/furniture experience preferred; bachelor’s degree preferred.
CAP, QuickBase, Scout, Microsoft Excel, Microsoft Word
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23h
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Customer Support Specialist
Lake Oswego or Charlotte
$24/hr HybridFull Time
NAVEX
NAVEX: Provides governance, risk and compliance management software solutions.
2+ YOERequires 2+ years in customer service and software support, Windows and Microsoft Office proficiency, CRM management, communication, problem-solving, training, organization, and adaptability to AI technologies.
Windows, Microsoft Office, CRM, Salesforce
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2mo
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Customer Support Associate
Charlotte, North Carolina, United States
OnsiteFull Time
DebtBook
DebtBook: Software for government and nonprofit debt and lease management.
Customer service and software support experience, strong Excel and data manipulation skills, excellent written communication, analytical problem solving, and attention to detail; BA in Accounting/Finance preferred.
Microsoft Excel
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2d
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Desktop Support Technician
Charlotte, North Carolina, United States
HybridFull Time
SMBC Group
SMBC GroupNew York Stock Exchange: SMFG: Provides global banking, investment, securities, and consumer finance services.
Provide application and system incident resolution, deploy software updates, maintain hardware inventory, manage user access, support onboarding and offboarding, and troubleshoot end-user hardware and applications.
User Acceptance Testing (UAT)
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3d
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Senior Customer Support Specialist
Charlotte or Knoxville
RemoteFull Time
Vehlo
Vehlo: Provides software and payment solutions for automotive repair shops.
2+ YOE2+ years technical software/SaaS support experience, strong troubleshooting, escalation management, communication, and cross-team collaboration skills.
Protractor, Salesforce, Zendesk, HappyFox, SQL, APIs
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2mo
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Desktop Support Technician - CLT Airport
Charlotte, North Carolina, United States
$25-$27/hr OnsiteFull Time
ESP Global Services
ESP Global Services: Provides global managed IT support and infrastructure services.
3+ YOE1-3 years in Helpdesk/Desktop Support; Windows/Mac support; onboarding/offboarding; network understanding; IT hardware/software setup; Comp IT or equivalent certifications.
Windows, Mac OS, Printer networking, Mobile device management, Active Directory, Office 365, Networking hardware
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