108 software support specialist jobs at 84 companies in Ilchester, MD
2mo
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Software Configuration Specialist
Chesapeake or Arlington
OnsiteFull Time
8+ YOEMinimum 8 years supporting software configuration/release management or ALM for enterprise/ERP systems; maintain configuration baselines, manage releases, support testing/deployment, and maintain technical documentation. Bachelor's in IT/CS/IS/Software Engineering required. Tier 1 background investigation or higher and CAC required to start.
FSMS, Oracle, ERP, JWICS
1d
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Client Support Specialist
United States or San Francisco or New York City or Los Angeles or Boston or Seattle or Washington or San Diego or Chicago or Austin or Dallas or Portland or Denver or Philadelphia or Baltimore or Sacramento or Minneapolis or Miami or Atlanta or Phoenix or Orlando or Las Vegas or Salt Lake City or Madison or Birmingham or San Antonio or Spokane or Toronto
$18-$28/hr RemoteFull Time
2+ YOERequires 2+ years of client or customer support experience, strong communication and organizational skills, accuracy, flexibility, process improvement ability, and familiarity with customer support software.
LiveChat, HubSpot
1w
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Management Support Specialist (Personnel)
Washington, District of Columbia, United States
$58k-$75k/yr OnsiteFull Time
1+ YOEOne year of specialized administrative and personnel experience equivalent to GS-05, or one year of related graduate education or a qualifying combination; personnel systems and office software proficiency required.
Microsoft Word, Microsoft Excel, ERP systems, spreadsheets
2w
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Senior Desktop Support Specialist
Washington, District of Columbia, United States
$80k-$120k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience and 3+ years of IT experience. Requires technical support, troubleshooting, communication, prioritization, customer service, and legal-industry software familiarity.
Information Technology Service Management (ITSM), computer, email
4d
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Field Support Specialist
Adelphi, Maryland, United States
$55k-$70k/yr FieldFull Time
3+ YOERequires 3+ years in information systems, 1+ year of field support, IT hardware/software troubleshooting, networking and asset management experience, a clean driving record, personal vehicle, and daily onsite availability.
Mac OS X, Windows, iOS, Android, Intune, Microsoft 365, VoIP, AV, Servers, Desktops, printers, Security, Cloud Services, Networking Equipment, ticketing system
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
2w
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Customer Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
1+ YOERequires 1–3 years of phone-based software application, technical support, customer service, or call center experience; communication, problem-solving, technical aptitude, Windows OS knowledge, and CRM experience.
Windows OS, CRM software
1mo
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IT Support Specialist
Washington, District of Columbia, United States
$81k-$98k/yr OnsiteFull Time
Troubleshoot hardware, software, and network issues across Windows and macOS; manage Active Directory accounts; understand TCP/IP, DNS, DHCP, and VPN; use remote support and ticketing systems; apply basic cybersecurity and document technical solutions.
Windows, macOS, TCP/IP, DNS, DHCP, VPN, Active Directory, Microsoft 365, ServiceNow, Zendesk, endpoint protection
4d
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Behavior Support Specialist
York, Pennsylvania, United States
$23/hr OnsiteFull Time
High school diploma required; college experience or bachelor's degree preferred. Requires educational-setting experience with behavioral interventions, emotional resilience, flexibility, and ability to support student safety.
computer, tablet
1mo
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Information Technology Support Specialist
Annapolis Junction or San Antonio
$30-$41/hr OnsiteFull Time
5+ YOETS/SCI with polygraph (active), U.S. citizenship, AA/AS degree, CompTIA Security+, 5+ years help desk/IT support experience, hardware/software troubleshooting and remote support skills.
1mo
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User Support Specialist – Junior
Washington, District Of Columbia, United States
$25-$32/hr RemoteFull Time
0+ YOEEntry-level IT support role requiring 0–3 years help-desk experience, ServiceNow/Jira familiarity, basic troubleshooting of hardware/software/network issues, DoD 8140 compliance and active Secret clearance, U.S. citizenship.
ServiceNow, Jira, Windows
1mo
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IT Support Specialist
Massey, Maryland, United States
$65k-$70k/yr HybridFull Time
Troubleshoot and resolve hardware, software, network, and application issues; Azure/Office 365 and AD experience; strong customer service and communication; ability to travel frequently to Maryland sites.
Azure, Office 365, Microsoft 365, Exchange, Teams, OneDrive, SharePoint, Entra ID, Active Directory, Group Policy, SSO, Windows, Android, macOS, TCP/IP, DNS, DHCP, VPN, RMM, Intune, JAMF, POS, Surveillance systems, E-commerce platforms, Servers
1w
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IT Support Specialist
Washington, District of Columbia, United States
$65k-$94k/yr OnsiteFull Time
2+ YOERequires 2+ years of IT experience, hardware/software certification or equivalent experience, Windows and Microsoft Office expertise, networking and TCP/IP knowledge, macOS, iOS and Android familiarity, and strong communication skills.
Zoom, Slack, Box, Airtable, Miro, ChatGPT, Jira, Microsoft Configuration Manager, ManageEngine, Mosyle, Tenable, Verizon Wireless, Microsoft Windows, Microsoft Office, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, TCP/IP, Wi-Fi, Apple macOS, Apple iOS, Google Android
1mo
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Field Support Specialist
Columbia, Maryland, United States
FieldFull Time
2+ YOE2+ years troubleshooting Oracle/Sun hardware, firmware and software; experience with Solaris/Linux, ZFS, Exadata, Oracle Database Appliance; TS/SCI FSP clearance required.
Solaris, Linux, ZFS, Exadata, Oracle Database Appliance, Sun Microsystems, Oracle
3mo
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Customer Support Specialist
Baltimore, Maryland, United States
$22-$27/hr RemoteFull Time
High school diploma or equivalent; strong verbal/written communication; ability to work independently; proficient with computers and customer service software; previous customer service experience a plus.
3w
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Member Support Specialist
Washington, District of Columbia, United States
RemoteFull Time
1+ YOEHigh school diploma or equivalent, 1–2 years of customer service experience, strong communication and problem-solving skills, and proficiency with call center software, banking systems, and Microsoft Office.
Microsoft Office
2mo
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Student Support Specialist
Fairfax, Virginia, United States
$50k/yr HybridFull Time
High school diploma or equivalent; administrative experience with databases; knowledge of privacy laws and student records (FERPA); strong communication, organizational, and crisis response skills; technical proficiency with data management software.
Banner, Guardian (Campus Kaizen), eVA
3w
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IT Support Specialist (Entry-Level)
Chantilly, Virginia, United States
OnsiteFull Time
Provide Level 1 (and some Level 2) IT support, troubleshoot user issues, install and maintain OS/software, manage IT assets and access, document tickets, escalate to technical teams, and follow security standards.
3w
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AI Software Development and Technology Support Specialist
Woodlawn, Maryland, United States
$80k-$176k/yr OnsiteFull Time
7+ YOEBachelor's degree plus 7 years experience; ability to obtain Public Trust clearance; experience administering AI infrastructure, AI development tooling, license management, troubleshooting, documentation, and governance frameworks.
Amazon Q Developer, GitHub Copilot, Claude Code, Gemini Code Assist, GitHub
4d
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Behavior Support Specialist
York, Pennsylvania, United States
$23/hr OnsiteFull Time
High school diploma required; college experience or bachelor's degree preferred. Requires educational-setting experience implementing behavioral interventions for students with intensive needs, resilience, and crisis-response flexibility.
computer, tablet
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