185 technical support specialist jobs at 134 companies in Ilchester, MD
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Technical Support Specialist
Bengaluru or New York City or Washington or Vancouver or London or Galway or Budapest or Munich or Singapore or Sydney
HybridFull Time
5+ YOE5+ years of technical or customer support experience in SaaS or product environments, web application troubleshooting, strong problem-solving, and excellent written and verbal English communication.
SaaS, Jira, SQL
1w
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Technical Support Specialist
Washington, D.C., District of Columbia, United States
$52k-$61k/yr RemoteFull Time
1+ YOERequires a bachelor's degree, 1+ year in technical support or educational technology account management, K-12 rostering and SIS/LMS familiarity, strong communication, critical thinking, problem-solving, and multitasking skills.
SIS, LMS, Salesforce, OMS
3w
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Technical Support Specialist
McLean, Virginia, United States
HybridFull Time
4+ YOERequires 4 years of client-facing technical support experience, AWS, Python and BASH scripting, TCP/IP, Kubernetes, Linux command-line troubleshooting, strong analytical and communication skills, and US citizenship.
AWS, Python, BASH, TCP/IP, SSL, API, Kubernetes, Linux, Salesforce, Microsoft Power Apps, Microsoft Dynamics
3w
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Technical Support Specialist (INDG)
Arlington, Virginia, United States
$63k-$97k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent education and experience, 3–5 years of client or technical support experience, strong troubleshooting, analytical, written, and verbal communication skills.
SaaS, enterprise software
1mo
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
2w
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Technical Support Specialist (Tier II)
Alexandria, Virginia, United States
$60k-$65k/yr OnsiteFull Time
1+ YOERequires technical support, IT asset, inventory, compliance, or auditing experience; either a bachelor's degree with 1+ year relevant experience or high school diploma with 7+ years. ServiceNow, Active Directory, and troubleshooting skills required.
ServiceNow, CMDB, Active Directory
3w
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Technical Support Specialist
Irvine or Los Angeles or San Francisco or Washington
$61k-$100k/yr OnsiteFull Time
2+ YOEBachelor's degree in an IT-related field or equivalent experience, 2+ years of directly related experience, advanced PC skills, troubleshooting ability, communication skills, and ability to lift up to 50 lbs.
iManage, ChangePro, Litera, Microsoft Office, Windows OS, Service Desk
3mo
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Technical Support Specialist
Washington, District of Columbia, United States
$89k-$116k/yr OnsiteFull Time
Bachelor's degree required for business manager; two+ years related experience; for administrative officers, bachelor's degree and three+ years experience; master's degree preferred.
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Technical IT Support Specialist
Bethesda, Maryland, United States
$57k-$61k/yr HybridFull Time
1+ YOERequires bachelor's degree plus 1 year, associate degree plus 3 years, or high school diploma plus 5 years of technical support experience; Windows, macOS, Linux, Microsoft suite, ServiceNow, and Public Trust clearance eligibility.
Windows 10, Windows 11, macOS, Linux, Ubuntu, Microsoft suite, ServiceNow, Active Directory, Mobile Device Management, MobileIron, Ivanti
1mo
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IT Technical Support Specialist
Washington, District of Columbia, United States
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years IT support experience including Office 365, Active Directory, hardware, and Windows; strong troubleshooting, documentation, and communication skills; must pass drug screen and background check; may require security clearance and military site access.
Office 365 E5, One Drive, Microsoft Teams, SharePoint Online, INTUNES, Defender, Security and Compliance Center, Azure, Active Directory, Microsoft Deployment Toolkit, Microsoft Surface data Eraser, Windows 7, Windows 10, Microsoft Word, Microsoft Excel, Microsoft Outlook, Mersive/Solstice
3mo
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Senior Technical Support Specialist
Arlington, Virginia, United States
OnsiteFull Time
4+ YOEBachelor's degree with 4+ years experience or 8 years experience in lieu; macOS and Apple devices; VIP support; security and confidentiality; strong communication; eligible for DHS EOD clearance.
macOS, Jamf, MDM, SSO, certificates, Networking, Endpoint security, ServiceNow
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Technical Support Specialist I
Annapolis, Maryland, United States
$48k-$55k/yr HybridFull Time
2+ YOERequires 2+ years of customer service experience, phone support experience, issue resolution skills, Microsoft Office, Salesforce, web browsers, strong organization and communication, and a 2–4-year college degree.
Microsoft Office, Salesforce, web browsers, Software as a Service (SaaS)
3w
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Specialist, Global Technical Support
Baltimore, Maryland, United States
$149k-$161k/yr RemoteFull Time
5+ YOEBachelor's in engineering/computer science (or foreign equivalent) and 5+ years post-sales support experience on specified optical/network products; experience with DWDM, routing protocols, UNIX/Linux, scripting, test equipment, and customer-facing troubleshooting.
OnePlanner, Optical Modeler, One Control, OMEA, MCP, SONET, SDH, OTN, Carrier Ethernet, OSPF, IS-IS, TCP/IP, Photonic, DWDM, RAMAN, UNIX, LINUX, VxWorks, Oracle, MySQL, traffic generator, OSA, OTDR, power meter, Restful APIs, websockets, python, Swagger, Postman
1w
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Technical Support and Implementation Specialist
Baltimore, Maryland, United States
HybridFull Time
Proficiency in English and Spanish, strong technical aptitude, communication and problem-solving skills, Baltimore availability, and frequent U.S. and international travel. Support or implementation experience preferred.
AI, APIs
3mo
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Technical Specialist (Contingent Hire)
Washington, District of Columbia, United States
RemoteContract, Full Time
2+ YOEMid-level Technical Specialist to support program integration services for DoD/Federal programs; experience with financial systems and interagency transactions.
G-Invoicing, General Ledger, APMS, FSMS, Treasury Systems
1w
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Technical Security Support Specialist - DARPA PSS
Arlington, Virginia, United States
$145k-$200k/yr OnsiteFull Time
10+ YOEBachelor’s degree and 10 years, or associate degree and 12 years, of DoD SAP or IC technical security support experience; security database administration and data management expertise required.
JADE, Document Control, DFASTs, Archive/Inventory Management System
1mo
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Technical Trainer & Application Support Specialist
Washington, District of Columbia, United States
HybridFull Time
7+ YOEActive Secret clearance, 7+ years combined training and technical support experience, Bachelor's degree or equivalent, instructional design and help-desk (Tier 1/2) expertise, strong communication and customer service skills.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft SharePoint, Microsoft Teams, Adobe Captivate, Camtasia, Articulate Storyline, ServiceNow, Jira Service Management
3w
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Replay Technical Support Specialist - Baltimore/Surrounding Cities
Baltimore, Maryland, United States
$45k-$55k/yr RemoteFull Time
Experience with servers, capture/playback video equipment, networking (managed switches, fiber, SFPs), video formats and editing; ability to travel, work nights/weekends, and support on-site events; associate or bachelor preferred.
Servers, capture/playback video equipment, HD-SDI, fiber, SFPs, managed switches
2mo
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Technical Account Support Specialist
Hunt Valley, Maryland, United States
$82k-$103k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years working with DSPs and in client-facing roles, experience with Xandr, GroundTruth, Beeswax, Yahoo! DSP, strong Excel and analytic skills, ad tech and OTT knowledge, ability to communicate technical concepts.
Compulse, Xandr, GroundTruth, Beeswax, Yahoo! DSP, TVSquared, Microsoft Excel
3mo
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US-Technical Specialist
Columbia, Maryland, United States
OnsiteAll Commitments Available
Retail technical support and customer service role with troubleshooting, product knowledge, and teamwork.
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