38 software support specialist jobs at 35 companies in Itasca, IL

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Product Support Specialist
Chicago, Illinois, United States
$50k-$60k/yr HybridFull Time
FleetPulse
FleetPulse: Providing trailer telematics and cargo security monitoring solutions.
Experience troubleshooting hardware and software for telematics products, ticket triage, project management for repair initiatives, stakeholder collaboration, data-driven support analysis, and strong communication skills.
1mo
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Product Support Specialist
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$93k-$135k/yr OnsiteFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
4+ YOE4+ years supporting online services, troubleshooting, capturing user feedback, managing software development issues, presenting product demos, proficiency with Microsoft Office and iManage, strong communication and project management skills.
Microsoft Office, iManage, Microsoft Teams, Intercom, HTML, CSS, Python
3mo
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IT Support Specialist I
Geneva, Illinois, United States
$20-$22/hr OnsiteFull Time
Northern Illinois Food Bank
Northern Illinois Food Bank: Combats hunger by distributing food to Northern Illinois communities.
1+ YOEProvide first‑level helpdesk support, troubleshoot hardware/software/connectivity, support Microsoft 365 and user accounts, perform basic Active Directory tasks; 1–2 years helpdesk experience and IT certifications or associate degree.
Microsoft 365, Office 365, Windows OS, Remote Help, Remote Desktop, Active Directory
1mo
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Extended Support Specialist
Chicago, Illinois, United States
$18-$22/hr OnsiteFull Time
UCP Seguin of Greater Chicago
UCP Seguin of Greater Chicago: Provide comprehensive support services for individuals with disabilities.
1+ YOEHigh school/GED, 1+ year supporting people with developmental disabilities, valid Illinois driver's license, ability to obtain Medication Administration, First Aid/CPR, Illinois DSP training, and Safety Care certification.
computer, tablet, iPad, smartphone
5d
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Service Support Specialist I
Kenosha, Wisconsin, United States
OnsiteTemporary
Snap-on
Snap-onNYSE: SNA: Designs and manufactures professional tools and diagnostic equipment.
Provides Level 1 technical support by phone; troubleshoots PCs, networks, software firewalls, connectivity, web technologies, Windows, browsers, and Microsoft Office while managing escalations and documentation.
GoToAssist, GoToMyPC, Microsoft Office, Windows 10, Internet Explorer, Google Chrome, Mozilla Firefox
1mo
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Senior Technical Support Specialist
Chicago, Illinois, United States
$65k-$97k/yr OnsiteFull Time
Northwestern University
Northwestern University: Private research university providing higher education and academic research.
3+ YOE3+ years IT experience with consulting/project management/training/support; ability to troubleshoot desktop/laptop hardware and software, mentor staff, create project plans, and work with compliance standards.
Adobe Creative Cloud Suite, Box, Linux, Mac OS X, Microsoft Exchange, Microsoft Lync, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, Microsoft SharePoint
2mo
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Customer Support Specialist
Watseka, Illinois, United States
$36k-$43k/hr OnsiteFull Time
Servbank
Servbank: Provides personal banking, mortgage subservicing, and community financial products.
Experience in customer service or banking; excellent communication; multitasking; problem-solving; proficient with banking software and CRM.
CRM software, Banking software, Call center software
2mo
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Customer Support Specialist
Chicago, Illinois, United States
HybridFull Time
Albi
Albi: Provides business management software for the restoration industry.
0+ YOE0–1 years customer-facing experience; Associates degree required; strong written/verbal communication, problem-solving, multitasking, and ability to learn new software quickly.
Intercom, Jira, Confluence, HubSpot Service Hub, HubSpot, QuickBooks, SQL
2w
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IT Support Specialist
Aurora, Illinois, United States
$70k-$85k/yr OnsiteFull Time
Freudenberg Group
Freudenberg Group: Global manufacturer of specialized technical components and advanced materials
Associate or BS in IT or related field preferred; prior IT experience preferred; knowledge of PC hardware, printers, Microsoft software, and network administration; strong customer service and troubleshooting; Spanish a plus; ability to travel up to 5%.
PC, Microsoft, label printers, hand scanners, IP cameras
1mo
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Technical Support Specialist
Westchester, Illinois, United States
$55k-$75k/yr OnsiteFull Time
Brainlab
Brainlab: Develops software-driven medical technology for minimally invasive surgery.
BS in biomedical/computer engineering or life sciences (Associate with relevant experience considered); strong software/technology comfort; customer service experience preferred; excellent English communication; ability to travel ~10–20%.
Salesforce, Brainlab Connected Care
5d
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Recovery Support Specialist
St. Charles, Illinois, United States
OnsitePart Time
Recovery Centers of America
Recovery Centers of America: Provides clinical treatment for substance use and mental health.
High school diploma or equivalent; one year of behavioral health or substance use treatment experience preferred; valid driver's license, safe driving record, organization, communication, flexibility, and crisis-response skills.
computers, phones, tablets, photocopiers
2h
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Behavior Support Specialist
Chicago, Illinois, United States
$45k-$50k/yr OnsiteFull Time
FullBloom
FullBloom: Provider of education and behavioral health services for children.
High school diploma required; college experience or bachelor's degree preferred. Requires educational-setting experience with behavioral interventions, resilience, flexibility, and crisis-response capability.
computer, tablet
1w
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AI Inventory Support Specialist - Spanish Speaking
Joliet, Illinois, United States
$30-$35/hr OnsiteFull Time
UNIS
UNIS: Asset-based third-party logistics and nationwide transportation services provider.
1+ YOE1+ year building and deploying AI automation solutions, Bachelor's in Computer Science, proficiency with Claude, OpenAI Codex, GitHub Copilot, strong programming and problem-solving, Spanish required.
Claude, OpenAI Codex, GitHub Copilot
2w
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Software Services Specialist (55391)
Chicago, Illinois, United States
$65k-$85k/yr RemoteFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
4+ YOE4+ years technical support experience, MS SQL Server experience, exposure to MS Access/Java/Visual Basic/C#/CRM; bachelor preferred (alternatives with more experience accepted); reliable high-speed internet.
MS SQL Server, MS Access, Java, Visual Basic, C#, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, CRM
2mo
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Audiology Technical Support Specialist (Aurora (IL), United States)
Aurora, Illinois, United States
$73k-$85k/yr HybridFull Time
Sonova
SonovaSIX Swiss Exchange: SOON: Designing and manufacturing hearing aids and cochlear implant systems.
3+ YOEMaster's in Audiology or Hearing Instrument Specialist license required (AuD preferred). 3+ years fitting/troubleshooting hearing aids, strong knowledge of hearing aid software (NOAH), CRM experience, excellent communication and problem-solving.
NOAH, CRM
1w
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Recovery Support Specialist (PM Shift)
Crystal Lake or Clayton County or Cobb County or DeKalb County or Douglas County or Fayette County or Fulton County or Gwinnett County or Henry County or Jackson County or Rockdale County or McHenry County or Illinois
$20-$24/hr OnsiteFull Time
NAMI McHenry County
NAMI McHenry County: Mental health support, education, and advocacy for McHenry County.
Requires a high school diploma/GED, CRSS certification or willingness to obtain it, lived mental health recovery experience, communication skills, computer proficiency, English, and background screening; two years' experience preferred.
electronic health record, computer, telephone
4w
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Replay Technical Support Specialist - Chicago, IL
Chicago, Illinois, United States
$45k-$65k/yr RemoteFull Time
DVSport
DVSport: Provider of instant replay and digital video analysis software.
Experience with replay hardware/software, video capture/playback, HD-SDI and fiber transport, networking and managed switches; willingness to travel, evening and weekend availability; Associate/Bachelor preferred.
Servers, capture/playback video equipment, HD-SDI, fiber, SFPs, managed switches, 720p, 1080p, 4K
2w
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Remote Customer Onboarding Support Specialist
Lemont, Illinois, United States
RemoteFull Time
Spotter
Spotter: AI-powered fleet management and trucking logistics software platform.
Well-spoken English, strong written and verbal communication, organization, attention to detail, ability to learn new software, multitask, work independently in a remote environment.
CRM, help desk software
2mo
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Administrative Specialist
Chicago, Illinois, United States
$24-$31/hr HybridFull Time
University of Chicago
University of Chicago: Provides higher education and conducts academic research.
5+ YOEAdministrative support role requiring 5-7 years related experience; associate degree preferred; experience with reimbursements/payments, calendar management, travel coordination, and basic office software.
Oracle, GEMS, Outlook, Adobe Acrobat, PowerPoint, Photoshop
1mo
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QUOTE SPECIALIST
Romeoville, Illinois, United States
$22-$27/hr OnsiteFull Time
Equipment Depot
Equipment Depot: Sells, rents, and services industrial and material handling equipment.
High school diploma/GED; knowledge of equipment repair procedures, quoting, scheduling and parts/invoicing software; strong verbal and written communication; available for after-hours and weekend work.