89 product support engineer jobs at 59 companies in Itasca, IL
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Product Support Engineer
Oakland or Bolingbrook or San Francisco or Chicago
OnsiteFull Time
Formic: Provides industrial robots for manufacturing via a service-based model.
7+ YOERequires 7+ years in industrial automation, robotics, or manufacturing equipment; strong mechanical, electrical, controls, and automation troubleshooting; and experience with PLCs, robots, safety equipment, vision, or networking.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
10+ YOEBachelor's in Engineering, 10+ years product design/project experience, 2+ years project management, mechanical/electrical systems knowledge, manufacturing support experience; AutoCAD, CREO/SolidWorks, Oracle/Siebel and ISO quality experience preferred.
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
5+ YOEBachelor's degree and 5+ years in marketing, engineering, sales, or product support. Requires travel up to 25%; engineering degree, data center power, product development, and enterprise tool expertise preferred.
SAP, Enovia, Microsoft 365, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI, Salesforce
CIBCToronto Stock Exchange: CM: Provides personal, commercial, and investment banking and wealth management.
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
Digital Services Product Support Engineer (Buffalo Grove, US, 60089-4507)
Buffalo Grove, Illinois, United States
$85k-$115k/yrOnsiteFull Time
Komax GroupSIX Swiss Exchange: KOMN: Manufactures automated machinery for the wire processing industry.
2+ YOEHigh school/GED required; 2+ years technical or digital experience; preferred wire-harness experience; knowledge of Microsoft Office, Salesforce, SAP4HC ERP; good communication; ability to lift 50 lbs; trade-show attendance.
Komax Digital, Microsoft Office, Salesforce, SAP4HC ERP
Brookfield Properties: Developing and managing a global real estate portfolio.
3+ YOEBachelor's in computer science/engineering or related field; 3-4 years product support; 1-2 years property management tech support; 1-2 years customer service; experience with telephony.
Carefeed: Digitizes operations for senior living and long-term care providers.
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Virtusa: Global provider of digital engineering and IT outsourcing services.
Tier-3 production support requiring code-level debugging, deep architecture analysis, incident resolution, scripting (Python/Bash), and SQL/data correction skills.
Crypto.com: Global platform for cryptocurrency trading, payments, and digital wallets.
5+ YOE5+ years supporting mission-critical production applications; Linux experience; Bash/Python scripting; SQL; incident management and SLA-driven escalation; willingness to occasionally work nights/weekends.
Altorfer: Sells and services Caterpillar heavy equipment and power systems.
5+ YOE3+ MgmtBachelor's preferred; 5+ years sales/aftermarket experience; 3+ years supervisory experience; technical knowledge of diesel/natural gas engines and power systems; experience with quoting, maintenance agreements, CRM, and Microsoft Office.
Manager, Digital Product Management – AI Products & Platform Engineering
Chicago, Illinois, United States
$89k-$127k/yrOnsiteFull Time
Publicis GroupeEuronext Paris: PUB: Global advertising and digital transformation agency holding.
4+ YOE4+ years in technology roles supporting cross-functional agile teams; hands-on generative AI experience; agile, BDD/TDD with Gherkin; strong communication and product-to-engineering translation skills.
Koch Inc.: Operates global manufacturing, refining, and industrial technology businesses.
Bachelor's degree in engineering, business, or related field; product lifecycle and financial support experience; cross-functional coordination; market and technical acumen; willingness to travel 10-20%.
Digital Technical Support Engineer – Construction Technology
Peoria or Chicago or Irving
$98k-$146k/yrOnsiteFull Time
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Provide technical support and troubleshooting for construction technology products; analyze requirements; communicate with customers; familiarity with earthmoving technology and CRM tools preferred.
Grade Control (2D/3D), Payload, Cat Command, Detect & Safety Systems, Product Link, VisionLink, CRM, Salesforce, Microsoft Dynamics
Yaskawa AmericaTokyo Stock Exchange: 6506: Manufactures industrial robotics and automation motion control products.
1+ YOEBachelors in electrical field preferred or equivalent experience; 1+ year technical customer support/field service experience with renewable energy or power conversion products; NABCEP a plus; valid driver\u0019s license and ability to qualify for U.S. passport; proficient with diagnostics and Microsoft Office.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, variable frequency drives (VFDs), PLC, digital multimeter, oscilloscope, line power analyzer