126 success engineer jobs at 80 companies in San Francisco, CA
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Customer Success Automation Engineer
San Francisco or Culver City or Dallas or Los Angeles
HybridFull Time
Altruist: Provides a digital custodian and portfolio management platform for advisors.
5+ YOE5+ years software engineering with production experience; strong product instincts; experience with LLMs, agent frameworks, Python, APIs, webhooks, Salesforce; customer-focused and data-driven.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOE5+ years in customer success/solutions engineering or related role; workshop and executive engagement experience; ITIL knowledge (certification preferred); cross-functional collaboration; travel up to 30%.
Firecrawl: Converts websites into clean structured data for AI.
3+ YOE3+ years in customer-facing technical roles, API/devtools experience, ability to build integrations/POCs, grow accounts, diagnose technical issues, strong communication and customer instincts.
Productboard: Software for managing product strategy and customer-driven roadmaps.
1+ YOEExperience in customer success/implementation in B2B SaaS, managing a portfolio across activation to renewal, 1–2 years hands-on AI experience, familiarity with product management methods and enterprise tools, strong communication and consultative skills.
SambaNova Systems: Develops custom AI hardware and software for enterprise computing.
2+ YOERequires 2–5 years in operations or customer success operations, hands-on AI workflow experience, CRM and customer success platform experience, advanced Excel/Google Sheets, analytical, project management, and communication skills.
Gainsight, Salesforce, Zapier, Workato, CRM, Customer Success platform, HubSpot, Totango, ChurnZero, Vitally, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Power BI
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE12+ years in customer-facing infrastructure roles, cloud and distributed systems expertise, Kubernetes and scripting (Python/Go/shell), strong communication and data-driven decision skills.
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
12+ YOEBS/MS or equivalent,12+ years in customer success/solutions architecture/cloud engineering, strong cloud infrastructure and distributed systems knowledge, Kubernetes experience, programming in Python/Go/shell, excellent communication and data-driven decision skills.
LanceDB: Vector database for multimodal AI search and retrieval.
10+ YOE10+ years in post-sales engineering or similar, experience with distributed databases, Rust and Python proficiency, Kubernetes and cloud (AWS/GCP/Azure) experience, excellent communication and troubleshooting skills.
Customer Success Engineer, Robotics Software and Automation
Mountain View or North America
$132k-$180k/yrFieldFull Time
Intrinsic: Software platform making industrial robotics intelligent and accessible.
Bachelor's in a technical field or equivalent experience, proven production delivery of industrial automation, proficiency with C++ and/or Python, strong communication and troubleshooting skills, and willingness to frequently travel across North America.
Hedra: Builds artificial intelligence models for character-driven video generation.
4+ YOE4+ years in a customer-facing technical role, hands-on Python and API experience, onboarding to production, strong communication, generative AI interest, BS/BA or equivalent.
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/implementation experience at B2B SaaS, strong project management, customer communication, and technical skills with JSON, HTML, SQL and API integrations.
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in technical customer-facing roles; deep knowledge of OpenAI products, APIs and SDKs; program management and customer advisory experience; ability to drive adoption and technical deployments for education customers.
Enterprise Customer Success Engineer (Post-Sales) - US
Foster City or Marlton or United States
$120k-$180k/yrHybridFull Time
JetBrains: Developing intelligent tools for software developers and teams.
Technical consulting or customer success experience; extensive software, QA, IT, DevOps, ML, or related experience; AI/LLM knowledge; strong communication and presentation skills; English and local-language proficiency; travel availability.
Fieldguide: AI-native platform for automating audit and advisory workflows.
4+ YOERequires 4+ years in public accounting, audit, assurance, advisory, or audit transformation; deep audit lifecycle knowledge; software workflow configuration; training and change management; and strong communication skills.
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
Keysight TechnologiesNew York Stock Exchange: KEYS: Manufactures hardware and software for electronic test and measurement.
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; proficiency with EDA tools (ADS, SystemVue, etc.), troubleshooting, Python, strong communication, and U.S. person status.
Span: AI-native developer intelligence platform providing engineering team visibility.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Parspec: AI platform for construction product selection and procurement.
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.