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107 success engineer jobs at 73 companies in San Jose, CA

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Principal Customer Success Engineer
San Mateo, California, United States
$150k-$185k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
5+ YOE5+ years in customer success/solutions engineering or related role; workshop and executive engagement experience; ITIL knowledge (certification preferred); cross-functional collaboration; travel up to 30%.
ITIL
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Customer Success Automation Engineer
San Francisco or Culver City or Dallas or Los Angeles
HybridFull Time
Altruist
Altruist: Provides a digital custodian and portfolio management platform for advisors.
5+ YOE5+ years software engineering with production experience; strong product instincts; experience with LLMs, agent frameworks, Python, APIs, webhooks, Salesforce; customer-focused and data-driven.
Python, LLMs, OpenAI, Anthropic, Gemini, LangChain, LlamaIndex, CrewAI, RAG architectures, APIs, webhooks, Salesforce, Service Cloud, Experience Cloud, Apex, Flow, Salesforce APIs
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1w
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Success Engineer
San Francisco, California, United States
$180k-$240k/yr HybridFull Time
Firecrawl
Firecrawl: Converts websites into clean structured data for AI.
3+ YOE3+ years in customer-facing technical roles, API/devtools experience, ability to build integrations/POCs, grow accounts, diagnose technical issues, strong communication and customer instincts.
API, GitHub, Markdown
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2w
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Customer Success Engineer
Redwood City or United States
$65-$75/hr HybridFull Time, Contract
Retell AI
Retell AI: Develops human-like AI voice agents for automated call centers.
5+ YOEBachelor's in a technical field, 5+ years CSE/Customer Success experience or exceptional new graduate; strong API and debugging skills; available US business hours; willingness to travel up to 10%.
APIs, webhooks, SIP, Python, TypeScript
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AI Success Engineer
San Francisco or Prague or Brno
$93k-$123k/yr HybridFull Time
Productboard
Productboard: Software for managing product strategy and customer-driven roadmaps.
1+ YOEExperience in customer success/implementation in B2B SaaS, managing a portfolio across activation to renewal, 1–2 years hands-on AI experience, familiarity with product management methods and enterprise tools, strong communication and consultative skills.
Productboard, Slack, Salesforce, Google Suite, Zendesk, Claude, Zoom, Gong, Jira, GitHub, Loom
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Technical Customer Success Engineer
San Francisco, California, United States
OnsiteFull Time
Macroscope
Macroscope: Provides AI-powered codebase analysis and automated code reviews.
3+ YOE3+ years in customer success/solutions engineering for developer tools or SaaS; strong CS background; GitHub/CI/CD experience; enterprise onboarding; excellent communication.
GitHub, Git, CI/CD, Linear, Jira, LLMs, Prompt engineering, Code analysis
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Senior Customer Success Engineer - DGX Cloud
Santa Clara or United States
$200k-$322k/yr HybridFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
12+ YOE12+ years in customer-facing infrastructure roles, cloud and distributed systems expertise, Kubernetes and scripting (Python/Go/shell), strong communication and data-driven decision skills.
DGX Cloud, gainsight, zendesk, Kubernetes, Python, Go, shell
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Senior Customer Success Engineer - DGX Cloud
Santa Clara or United States
$200k-$322k/yr RemoteFull Time
NVIDIA
NVIDIANASDAQ: NVDA: Designs GPU-accelerated computing and artificial intelligence hardware.
12+ YOEBS/MS or equivalent,12+ years in customer success/solutions architecture/cloud engineering, strong cloud infrastructure and distributed systems knowledge, Kubernetes experience, programming in Python/Go/shell, excellent communication and data-driven decision skills.
DGX Cloud, gainsight, zendesk, Kubernetes, Python, Go, shell scripting
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Senior Customer Success Engineer
San Francisco, California, United States
$180k-$250k/yr RemoteFull Time
LanceDB
LanceDB: Vector database for multimodal AI search and retrieval.
10+ YOE10+ years in post-sales engineering or similar, experience with distributed databases, Rust and Python proficiency, Kubernetes and cloud (AWS/GCP/Azure) experience, excellent communication and troubleshooting skills.
Rust, Python, Kubernetes, AWS, GCP, Azure, Prometheus, Grafana, OpenTelemetry
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Customer Success Engineer, Robotics Software and Automation
Mountain View or North America
$132k-$180k/yr FieldFull Time
Intrinsic
Intrinsic: Software platform making industrial robotics intelligent and accessible.
Bachelor's in a technical field or equivalent experience, proven production delivery of industrial automation, proficiency with C++ and/or Python, strong communication and troubleshooting skills, and willingness to frequently travel across North America.
C++, Python, Fanuc, KUKA, UR, ABB, Yaskawa, Beckhoff, Siemens, EtherCAT, Kubernetes, gRPC, Protobuf, Bazel, Angular, ROS (2), Gazebo
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3w
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Customer Success Engineer
San Francisco, California, United States
OnsiteFull Time
Hedra
Hedra: Builds artificial intelligence models for character-driven video generation.
4+ YOE4+ years in a customer-facing technical role, hands-on Python and API experience, onboarding to production, strong communication, generative AI interest, BS/BA or equivalent.
Python, APIs, SDKs
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5d
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Customer Success Engineer
San Francisco or New York City
$130k-$150k/yr HybridFull Time
Sprig
Sprig: SaaS platform for AI-powered product research and customer insights.
2+ YOERequires 2–5+ years in customer-facing technical roles, strong troubleshooting, APIs, SDKs, frontend integrations, technical documentation, and familiarity with JavaScript, CSS, SQL, REST APIs, iOS, and Android.
API, SDK, JavaScript, CSS, SQL, REST API, iOS, Android
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1w
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Customer Success Engineer
San Francisco or New York City
$86k-$142k/yr HybridFull Time
Pave
Pave: Cloud-based software for managing and benchmarking employee compensation.
2+ YOE2+ years customer-facing CSE/TAM/implementation experience at B2B SaaS, strong project management, customer communication, and technical skills with JSON, HTML, SQL and API integrations.
JSON, HTML, SQL, API
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AI Success Engineer - EDU
San Francisco or New York City
$234k-$260k/yr OnsiteFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in technical customer-facing roles; deep knowledge of OpenAI products, APIs and SDKs; program management and customer advisory experience; ability to drive adoption and technical deployments for education customers.
OpenAI, APIs, SDKs, connectors
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2mo
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Customer Success Engineer - West (California)
San Francisco or Phoenix or Los Angeles
$140k-$160k/yr RemoteFull Time
Cyera
Cyera: AI-native platform securing enterprise data across cloud environments.
12+ YOEAssociates degree or equivalent; 12 years experience; 3+ years with data/cloud technologies; proficiency in SQL, Python, APIs; technical customer-facing experience, strong project management, and ability to travel 25-50%.
Cyera Platform, SQL, Python, APIs, web services, DLP, DSPM, CSPM, SIEM
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Customer Success
San Francisco, California, United States
$95k-$200k/yr RemoteFull Time
Span
Span: AI-native developer intelligence platform providing engineering team visibility.
3+ YOE3+ years in SaaS customer success or post-sales, experience with technical/engineering teams, consultative approach, strong communication, organization, and problem-solving skills.
Jira, GitHub
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2mo
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Implementation Engineer (Forward Deployed), Customer Success & Integrations
San Mateo, California, United States
HybridFull Time
Parspec
Parspec: AI platform for construction product selection and procurement.
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
Workato, iPaaS, API, REST, JSON, Webhooks, Eclipse, SAP, Salesforce, AI, LLM
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1mo
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Customer Success Manager
Germany or New York City or San Francisco or Dallas
€65k-€80k/yr RemoteFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Gainsight, Salesforce, Claude
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Software Engineer, Developer Success
San Francisco or California
$160k-$180k/yr OnsiteFull Time
Discord
Discord: A platform providing voice, video, and text communication services.
1+ YOE1+ years as a software engineer, game development experience preferred, familiarity with Python, Elixir, Rust, TypeScript/React, or C++; product sense, collaboration skills, and comfort learning new languages.
Python, Elixir, Rust, TypeScript, React, C++, Unreal, Unity
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2mo
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Founding Customer Success Manager
San Francisco, California, United States
$185k-$225k/yr OnsiteFull Time
Gumloop
Gumloop: Platform for building AI automated workflows without code.
6+ YOE6+ years in Customer Success/Account Management/Solutions Engineering, enterprise account ownership from onboarding through renewal, C-level engagement, strong technical curiosity with AI agents/workflows, and ability to build Success playbooks and motions.
Slack, Microsoft Teams, Gumstack, MCP servers, API
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