2,011 success manager jobs at 1,215 companies in California
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Pro Success Manager
San Francisco or United States
$80k-$106k/yrRemoteFull Time
Thumbtack: Home services marketplace helping homeowners find and hire local professionals for repairs, maintenance, and improvements.
8+ YOE3+ Mgmt8+ years in customer success/account management or related B2B SaaS roles,3+ years leading customer-facing teams,proven retention and growth results,strong analytics and communication,experience with CRM and customer success technologies.
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Trellint: Parking and curbside management software serving cities with citation, permit, enforcement, and compliance solutions.
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$70k-$75k/yrRemoteFull Time
Per Scholas: Nonprofit workforce-development organization providing no-cost technology training and career support to U.S. learners.
3+ YOEDeliver AI Fluency curriculum, create enablement content, manage user engagement and adoption, use adoption metrics to inform interventions, and support internal product quality and advocacy.
Salesforce, Slack, AI tools, learning management systems, email, intranet
Radiant Logic: Private identity-security software provider unifying, analyzing, and securing identity data for large organizations.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or infrastructure company; IAM knowledge, executive communication, cross-functional orchestration, analytical skills, and experience with Salesforce and customer success platforms.
RadiantOne Identity Data Platform, Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero
Everbridge: Private enterprise software serving enterprises and governments with critical event management and resilience tools.
3+ YOE3+ years customer-facing support or consulting experience, Security+ required, experience in emergency/risk management, project management and technical skills, knowledge of SQL Server, VM environments, clustering, networking, and telephony.
Microsoft SQL Server, Microsoft Clustering, VM, telephony, networking
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs: Private AI-driven customer research platform helping companies interview people at scale and turn responses into actionable insights.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
Truemed: HSA/FSA payments and eligibility platform helping qualified customers buy preventive health products from wellness brands.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
Rad AI: Healthcare AI software helping radiologists automate reporting and patient follow-up while reducing documentation burden.
3+ YOEBachelor’s degree or higher and 3+ years of customer success experience in healthcare. Requires relationship management, communication, project management, SaaS implementation knowledge, and Western time zone availability.
OpenAP: OpenAP is a privately held advanced television advertising platform serving advertisers, agencies, and video publishers.
4+ YOE4+ years client success/account management experience in advertising or ad tech; strong communication and presentation skills; proficiency in Microsoft Excel and PowerPoint; campaign management and client-facing experience.
Microsoft Excel, Microsoft PowerPoint, OpenAP Platform
Gainsight: Private SaaS providing customer success, product experience, community, and customer education software to businesses.
7+ YOE3+ Mgmt7+ years in Customer Success or account management, including 3+ years managing people; bachelor's degree or equivalent; B2B SaaS portfolio, retention, growth, coaching, data, and CS platform experience required.
Descope: Private identity-platform software helping developers add customer and agentic authentication, MFA, SSO, and access control.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.