2,011 success manager jobs at 1,215 companies in California

1mo
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Pro Success Manager
San Francisco or United States
$80k-$106k/yr RemoteFull Time
Thumbtack
Thumbtack: Home services marketplace helping homeowners find and hire local professionals for repairs, maintenance, and improvements.
8+ YOE3+ Mgmt8+ years in customer success/account management or related B2B SaaS roles,3+ years leading customer-facing teams,proven retention and growth results,strong analytics and communication,experience with CRM and customer success technologies.
3w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
Vanilla
Vanilla: AI-powered estate planning platform serving financial advisors, RIAs, wealth management firms, planners, and attorneys.
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
2mo
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Customer Success Manager
Washington or California
RemoteFull Time
Trellint
Trellint: Parking and curbside management software serving cities with citation, permit, enforcement, and compliance solutions.
5+ YOE5+ years in customer success or account management; experience with municipal customers preferred; skilled in QBRs, success planning, renewal/expansion, CRM documentation, executive communication, and cross-team collaboration.
CRM
1w
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Customer Success Manager
Seattle or San Francisco
$120k-$150k/yr HybridFull Time
Supio
Supio: Private legal AI software serving plaintiff, personal injury, and mass tort law firms.
3+ YOEBachelor's degree or equivalent experience, 3–5+ years in customer success, account management, or client-facing roles, strong communication, analytical, problem-solving, CRM, and customer success tool skills.
CRM platforms, customer success tools
1mo
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Product Success Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$70k-$75k/yr RemoteFull Time
Per Scholas
Per Scholas: Nonprofit workforce-development organization providing no-cost technology training and career support to U.S. learners.
3+ YOEDeliver AI Fluency curriculum, create enablement content, manage user engagement and adoption, use adoption metrics to inform interventions, and support internal product quality and advocacy.
Salesforce, Slack, AI tools, learning management systems, email, intranet
3w
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Customer Success Manager
California, United States
OnsiteFull Time
Radiant Logic
Radiant Logic: Private identity-security software provider unifying, analyzing, and securing identity data for large organizations.
5+ YOEBachelor's degree or equivalent experience; 5+ years in customer success or account management at a SaaS or infrastructure company; IAM knowledge, executive communication, cross-functional orchestration, analytical skills, and experience with Salesforce and customer success platforms.
RadiantOne Identity Data Platform, Salesforce, Microsoft Office, Gainsight, Catalyst, Planhat, ChurnZero
1mo
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Technical Success Manager
San Diego, California, United States
$130k-$150k/yr OnsiteFull Time
Everbridge
Everbridge: Private enterprise software serving enterprises and governments with critical event management and resilience tools.
3+ YOE3+ years customer-facing support or consulting experience, Security+ required, experience in emergency/risk management, project management and technical skills, knowledge of SQL Server, VM environments, clustering, networking, and telephony.
Microsoft SQL Server, Microsoft Clustering, VM, telephony, networking
2w
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs
Listen Labs: Private AI-driven customer research platform helping companies interview people at scale and turn responses into actionable insights.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
1w
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Digital Customer Success Program Manager
Mountain View, California, United States
$116k-$192k/yr RemoteFull Time
ServiceNow
ServiceNowNYSE: NOW: Enterprise software providing cloud-based workflow automation platforms.
5+ YOERequires 5–10 years in Customer Success, CS Operations, Digital CS, Lifecycle Marketing, or Product Adoption; SaaS adoption and retention experience; digital program development; health scores, segmentation, automation, and customer success platforms.
3mo
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Customer Success Manager
Los Angeles or San Francisco or Austin
HybridFull Time
Truemed
Truemed: HSA/FSA payments and eligibility platform helping qualified customers buy preventive health products from wellness brands.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
CRM (HubSpot), Analytics tools (Omni, Looker, Tableau), Spreadsheets
1mo
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Client Success Manager
Stanford, California, United States
$97k-$124k/yr HybridFull Time
Stanford University
Stanford University: Private research university in Stanford, California.
3+ YOEBachelor's degree and 3 years relevant experience (or equivalent), product/program management, multi-project coordination, marketing knowledge, strong written and oral communication.
2mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Proptech turning property photos into 3D models, measurements, designs, and estimates for homeowners, contractors, and insurers.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
3d
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Customer Success Manager
San Francisco or United States
$100k-$130k/yr HybridFull Time
Rad AI
Rad AI: Healthcare AI software helping radiologists automate reporting and patient follow-up while reducing documentation burden.
3+ YOEBachelor’s degree or higher and 3+ years of customer success experience in healthcare. Requires relationship management, communication, project management, SaaS implementation knowledge, and Western time zone availability.
SaaS, Artificial Intelligence (AI)
2mo
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Client Success Manager
New York City or Los Angeles or United States
$100k-$120k/yr HybridFull Time
OpenAP
OpenAP: OpenAP is a privately held advanced television advertising platform serving advertisers, agencies, and video publishers.
4+ YOE4+ years client success/account management experience in advertising or ad tech; strong communication and presentation skills; proficiency in Microsoft Excel and PowerPoint; campaign management and client-facing experience.
Microsoft Excel, Microsoft PowerPoint, OpenAP Platform
1w
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Customer Success Manager
California, United States
$74k-$91k/yr RemoteFull Time
SolarAPP Foundation
SolarAPP Foundation: Independent nonprofit operating automated solar-permitting software for local governments and solar installers.
2+ YOERequires 2–4 years in customer success, account management, or client-facing implementation; independent portfolio ownership, strong communication, organization, tool adoption, walkthrough leadership, and stakeholder management.
Virtual Inspections, SolarAPP+
2d
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Manager, Customer Success
California, United States
$130k-$145k/yr RemoteFull Time
Gainsight
Gainsight: Private SaaS providing customer success, product experience, community, and customer education software to businesses.
7+ YOE3+ Mgmt7+ years in Customer Success or account management, including 3+ years managing people; bachelor's degree or equivalent; B2B SaaS portfolio, retention, growth, coaching, data, and CS platform experience required.
Gainsight, Salesforce, Gainsight CS, Staircase AI, Community, Skilljar, PX
1mo
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Customer Success Manager
Los Angeles, California, United States
$75k-$83k/yr HybridFull Time
UpKeep
UpKeep: Private software providing AI-powered CMMS and asset-operations tools for maintenance and frontline operations teams.
2+ YOE2+ years in customer-facing customer success or account management, Salesforce experience, measured by retention/expansion metrics, SaaS experience; bachelor’s degree preferred.
Salesforce
3w
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Customer Success Manager
Los Altos, California, United States
$110k-$150k/yr OnsiteFull Time
Descope
Descope: Private identity-platform software helping developers add customer and agentic authentication, MFA, SSO, and access control.
3+ YOE3–5 years in customer success or account management, experience with scaled/tech-touch programs, CRM/BI tools, strong communication and technical aptitude.
HubSpot, Looker, FunnelStory
1w
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Client Success Manager
New York City or Los Angeles
$135k-$155k/yr HybridFull Time
Aescape
Aescape: Private U.S. robotics providing automated, personalized bodywork and recovery services through fitness, hospitality, and wellness partners.
3+ YOERequires 3–5 years of B2B client success, account management, or partnership experience, measurable account retention and growth, strong communication, data-driven account management, organization, collaboration, and travel availability.
1w
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Client Success Manager
Los Angeles, California, United States
FieldFull Time
Diligent Robotics
Diligent Robotics: AI robotics building hospital service robots that handle routine logistics for healthcare workers.
Requires client-facing account management, customer success, or consulting experience; data fluency; executive communication; project management; ownership; creative problem-solving; and conflict resolution. Healthcare or robotics experience preferred.
dashboards, spreadsheets, BI tools