Enseo: Provides in-room entertainment and technology solutions for the hospitality industry.
3+ YOE3–5 years in customer success, account management, sales, or related role; strong communication; multi-account management; cross-functional collaboration; proficient with Microsoft Office.
KMS Lighthouse: Provider of AI-powered enterprise knowledge management software.
2+ YOE2+ years in customer success/account management at a SaaS company, experience with enterprise clients, upsell/expansion management, strong presentation, communication, organization, and problem-solving skills.
Voxai Solutions: Managed services and consulting for enterprise contact center technology.
5+ YOEBachelor's degree or equivalent, 5+ years in customer success/account management supporting SaaS/CCaaS or contact center customers; strong executive communication, program management, CRM/service platform experience.
2+ YOE2–4 years in client success/account management at cloud/MSP/IT services, owns client relationships, delivery outcomes, QBRs, strong communication and client-facing skills.
Microsoft Azure, Entra ID, M365, Modern Workplace, SharePoint, Intune, Perplexity, Copilot, Zoho
Threshold 360: Provides a software platform for creating 360-degree virtual tours.
2+ YOE2–5 years in SaaS customer success or account management with proven retention and renewal ownership; experience in onboarding, upsell/expansion, product feedback, strong communication, relationship-building, and technical curiosity.
Inhabit: Provides software solutions for residential and vacation property management.
3+ YOE3+ years client success/account management in SaaS, bachelor’s degree or equivalent experience, advanced Microsoft Excel/Word/Teams, Salesforce and ticketing experience, LMS/integrations experience, strong communication and analytical skills.
Learning Management Systems (LMS), Microsoft Excel, Microsoft Word, Microsoft Teams, Salesforce
LeadsOnline: Software for law enforcement to track property and solve crimes.
5+ YOE5+ years customer success/account management experience, strong stakeholder relationship and presentation skills, proficiency with CRM and account health metrics, ability to travel, bachelor's degree or equivalent experience, US citizenship required.
Birdeye: Platform for multi-location brand reputation and customer experience management
3+ YOE3-5 years in SaaS sales/support/account management/customer success; travel up to 50%; strong organization, project management, and CRM experience.
Senior Technical Success Manager, Majors - East Region
New York City or Arlington or Atlanta or Austin or Boston or Charlotte or Chicago or Dallas or Hartford or Houston or Indianapolis or Kansas City or Minneapolis or Nashville or New Haven or New York or Philadelphia or Raleigh or St Louis or Remote East
RemoteFull Time
AmplitudeNasdaq: AMPL: Develops digital analytics software for tracking customer product behavior.
5+ YOE5+ years in Customer Success/Technical Account Management; 2+ years leading enterprise software deployments with data governance; 2+ years managing 10+ major/enterprise accounts; renewals and expansions experience.
Amplitude platform, AI agents, data architecture, instrumentation, data governance
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS Customer Success or Account Management, portfolio ownership of retention and adoption, executive stakeholder engagement, data-driven risk management, Salesforce and CS platform experience.
Take Command: Platform for employers to reimburse employees for health insurance.
Serves as trusted ICHRA partner delivering operational guidance, leading onboarding and training, monitoring client health, identifying risk, driving business reviews, and leading escalations to ensure client success and retention.
GetInsured: Provides SaaS platforms for health insurance exchanges and government services.
5+ YOEBachelor’s degree plus 5+ years in state-based exchange/ Medicaid/ eligibility, client management, and analytics. Strong PM, telephony, AI/automation, and cross-agency collaboration.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
3+ YOE3+ years in customer success with 2+ years managing a mid-market book of business; strong consultative, negotiation, and communication skills; knowledge of financial services or payroll/workforce management; experience with Salesforce/Gainsight; up to 15% travel.
Charlotte or Chicago or Plano or Indianapolis or Irvine or Tempe
$105k-$165k/yrOnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
6+ YOE6+ years client-facing experience, knowledge of Treasury Services/Custom Card products, data analytics and change management, project management, people management and coaching, strong presentation and influencing skills.
CAENYSE: CAE: Provides flight simulation and training services to aviation industries.
7+ YOE2+ MgmtBachelor's degree, 7+ years in customer success/account management, 2+ years people management, experience driving customer satisfaction/retention/growth, strong leadership and communication, knowledge of software/SDLC, experience with customer support and analytics, able to travel up to 20%.