San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: Cloud-based platform for enterprise risk and compliance management.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Wonder: Provides a multi-restaurant food delivery and meal kit platform.
5+ YOEBachelor's degree and 5+ years in B2B account management, sales, or client success; requires upselling, analytics, communication, problem-solving, client de-escalation, collaboration, and systems aptitude.
Institute of Food Technologists: Offers food science resources, scientific journals, and professional events.
5+ YOEBachelor's degree and 5+ years in customer success, client services, sponsorship, or advertising; requires customer-facing experience, process implementation, project management, communication, and database knowledge.
Grubhub: An online food ordering and delivery marketplace connecting diners with local restaurants.
5+ YOEBachelor's degree and 5+ years in B2B account management, sales, or client success. Requires upselling, trend analysis, communication, problem-solving, cross-functional collaboration, and system-learning skills.
PPRO: Provides infrastructure for businesses to accept local payment methods.
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
Promera: Provides specialized cleaning and maintenance for mission-critical facilities.
3+ YOE3+ years in customer success or service roles; experience with renewals, upsells, account management, project execution, financial reporting, and client communication. High school diploma required; bachelor’s preferred.
Arvist: AI-powered quality control platform for warehouse and logistics operations.
2+ YOE3-5 years in customer success/account management/implementation at a B2B SaaS company; logistics/warehouse experience; ability to own outcomes; travel to client sites; remote with Chicago base.
3+ YOE3+ years in customer success/account management or related role with enterprise customers; experience engaging senior stakeholders, mapping workflows, and activating AI use cases; strong communication and technical-business fluency.
DomainTools: Provides DNS-based threat intelligence and domain investigation solutions.
3+ YOE3+ years global account management in technology/SaaS, cybersecurity experience preferred, proven retention and expansion success, ability to influence executives, travel for events, meet KPIs, use Clari/Salesforce/Gainsight.
Yes Energy: Provides real-time electric power market data and trading analytics.
3+ YOEBachelor's degree or equivalent, 3+ years customer success or account management (SaaS) experience, energy/market experience preferred, strong communication and presentation skills, KPI-driven, willing to travel up to 15%.
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Harvey: AI platform for legal research and document analysis.
Enterprise customer success experience, consultative/strategic account management, change management and adoption skills, excellent communication and stakeholder influence, willingness to travel up to 25%.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.