San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yrRemoteFull Time
Invoca: AI platform for conversation intelligence and revenue execution.
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
Chicago or Seattle or United States or United Kingdom
$115k-$140k/yrHybridFull Time
LogicGate: Cloud-based platform for enterprise risk and compliance management.
5+ YOE2+ Mgmt5+ years in customer success or enterprise client-facing B2B SaaS roles, 2+ years people management, experience with configurable low-code/no-code SaaS, strong coaching and stakeholder management, up to 50% travel.
Institute of Food Technologists: Offers food science resources, scientific journals, and professional events.
5+ YOEBachelor's degree and 5+ years in customer success, client services, sponsorship, or advertising; requires customer-facing experience, process implementation, project management, communication, and database knowledge.
PPRO: Provides infrastructure for businesses to accept local payment methods.
2+ YOE2+ years in customer success/operations/technical account management (payments/fintech preferred), native/professional English, technical aptitude with APIs, strong communication and data analysis skills.
SPINS: Retail data and analytics for the wellness industry.
4+ YOEBachelor's degree required; 4+ years in customer success, account management, or strategic consulting, including subscription renewals and complex RFPs. Requires industry experience and Microsoft Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint, DocuSign, Salesforce
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
DomainTools: Provides DNS-based threat intelligence and domain investigation solutions.
3+ YOE3+ years global account management in technology/SaaS, cybersecurity experience preferred, proven retention and expansion success, ability to influence executives, travel for events, meet KPIs, use Clari/Salesforce/Gainsight.
3+ YOE3+ years in customer success/account management or related role with enterprise customers; experience engaging senior stakeholders, mapping workflows, and activating AI use cases; strong communication and technical-business fluency.
Johnson ControlsNYSE: JCI: Provides integrated building technologies including HVAC, fire, and security systems.
6+ YOEBachelor's degree in business or related field and 6+ years in customer success, account management, customer service, consulting, or business roles. Requires Microsoft Office proficiency, analytical skills, communication, organization, and up to 25% travel.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
ThoughtSpot: AI-powered search and analytics platform for business data insights.
5+ YOE2+ Mgmt2+ years managing customer success/post-sale teams; 5+ years in enterprise SaaS CS or AM; proven NRR and adoption growth; coaching, operational rigor, data fluency, cross-functional collaboration; AI literacy and LLM experience.
Harvey: AI platform for legal research and document analysis.
Enterprise customer success experience, consultative/strategic account management, change management and adoption skills, excellent communication and stakeholder influence, willingness to travel up to 25%.
United States or Arizona or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Alaska or Colorado or Texas or Illinois or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or District of Columbia
$66k-$88k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
2+ YOE2+ years customer success/account management/sales experience, enterprise SaaS preferred; strong communication, problem-solving, stakeholder management, technical product experience, and a bachelor's degree.
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
3-4 years customer success/SaaS or data management experience; strong consulting, communication, and stakeholder management skills; cloud data platform experience; AI and prompt basics preferred.
HealthJoy: Simplifying healthcare navigation and employee benefits utilization.
4+ YOEBenefits experience and 4–5 years of customer-facing account leadership required, with success in retention, account growth, commercial negotiations, executive communication, and strategic customer advising.
Chicago or United States or Ireland or India or United Kingdom
RemoteFull Time
Channelscaler: Provides an AI-powered platform that automates and simplifies partner engagement and lifecycle management.
5+ YOE5+ years in customer success/account management for SaaS enterprise customers, proven retention/expansion outcomes, strong executive communication and stakeholder management, ability to operate independently in a fast-paced environment.
Ripple: Provides blockchain solutions for global payments and liquidity.
7+ YOE7+ years in customer success/account management or enterprise SaaS with deep treasury/fintech knowledge; strong executive communication, project management, data-driven, bachelor\u0002s degree required; occasional travel.