366 success manager jobs at 256 companies in Maryland

2w
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Client Success Manager
Pikesville, Maryland, United States
OnsiteFull Time
STEPS Behavioral Health
STEPS Behavioral Health: BCBA-owned ABA therapy provider helping children and adults with autism and developmental disabilities build everyday skills.
Manages care coordinators within the Client Success Team.
1mo
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Customer Success Program Manager
Arkansas or Arizona or Colorado or Delaware or Florida or Georgia or Illinois or Kentucky or Louisiana or Massachusetts or Maryland or Minnesota or Missouri or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin
RemoteFull Time
Humankind
Humankind: Privately held workforce mental-health providing proactive emotional and behavioral support to employees and families.
3+ YOEBachelor's degree or equivalent,3-5+ years in customer success/program or project management,healthcare experience preferred,proficiency with CRM,project management and reporting systems,strong analytical and problem-solving skills.
1mo
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Product Success Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$70k-$75k/yr RemoteFull Time
Per Scholas
Per Scholas: Nonprofit workforce-development organization providing no-cost technology training and career support to U.S. learners.
3+ YOEDeliver AI Fluency curriculum, create enablement content, manage user engagement and adoption, use adoption metrics to inform interventions, and support internal product quality and advocacy.
Salesforce, Slack, AI tools, learning management systems, email, intranet
1mo
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Customer Success Manager, Customer Delivery & Success
Bowie, Maryland, United States
OnsiteFull Time
Inovalon
Inovalon: Healthcare software serving payers, providers, pharmacies, and life sciences organizations with data and analytics.
3+ YOE3+ years customer-facing experience (Customer Success/Account Management/Program Management), experience with healthcare data, strong communication and cross-functional coordination; enterprise experience preferred.
SQL, APIs, Snowflake, AWS, Microsoft Power BI, Tableau, EHR
3d
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Client Success Manager
Potomac or United States or Canada or United Kingdom
$85k-$105k/yr HybridFull Time
NFP
NFP: Private insurance brokerage and consulting firm serving companies and individuals with risk, benefits, wealth and retirement advice.
3+ YOEBachelor’s degree or relevant experience; 3–5 years in client success, account management, financial wellness, or employee benefits; Microsoft Suite, CRM, and reporting tools experience.
Microsoft Suite, CRM
2d
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Client Success Manager
Potomac, Maryland, United States
$85k-$105k/yr HybridFull Time
NFP
NFPNYSE: AON: Global professional services firm providing risk, insurance, and human capital solutions.
3+ YOEBachelor's degree or relevant experience; 3–5 years in client success, account management, financial wellness, or employee benefits; Microsoft Suite proficiency and CRM/reporting tool familiarity.
Microsoft Suite, CRM
1mo
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Customer Success Manager, Customer Delivery & Success
United States or Bowie or Tampa or Canonsburg
$77k-$120k/yr RemoteFull Time
Inovalon
Inovalon: Healthcare software serving payers, providers, pharmacies, and life sciences organizations with data and analytics.
3+ YOE3+ years customer-facing experience in customer success/account management; healthcare data experience; strong communication, organization, and problem-solving skills; ability to coordinate cross-functional delivery.
SQL, APIs, Snowflake, AWS, Power BI, Tableau
2mo
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Customer Success Manager
Austin or Sydney or Hobart or California or Maryland or Massachusetts or Illinois or Oregon or Washington or Colorado or Texas or Florida or Pennsylvania or Louisiana or Missouri or District of Columbia or United States or Australia or United Kingdom or India
RemoteFull Time
UpGuard
UpGuard: Private cybersecurity platform helping security teams manage vendor, attack-surface, and workforce risk.
2+ YOE2+ years in customer success, project or account management; understanding of cyber risk frameworks; strong communication, organization, and account coverage across ET or PT; experience building scalable customer relationships.
HubSpot, Salesforce, ChurnZero, GainSight, APIs
2d
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Customer Success Manager
United States or Georgia or Texas or Colorado or California or Illinois or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Washington or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$88k-$118k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
Requires 3–5+ years in technical customer success, account management, sales, sales engineering, or strategic consulting; technical product experience; strong problem-solving and stakeholder communication; bachelor's degree.
Internet of Things (IoT), Databricks, Power BI, APIs, Tofu
6d
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
Zillow Group
Zillow GroupNasdaq: Z: Public U.S. residential real-estate technology marketplace serving renters, buyers, sellers, and real-estate professionals.
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
3w
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Customer Success Manager, Enterprise
Bethesda or Vancouver or Waltham
$90k-$112k/yr HybridFull Time
ZoomInfo
ZoomInfoNasdaq Global Select Market: GTM: B2B go-to-market intelligence platform providing data, buying signals, and automation to sales, marketing, and recruiting teams.
2+ YOE2+ years customer success or account management experience with enterprise accounts in a SaaS environment; strong communication, presentation, and stakeholder management; understanding of GTM processes.
1w
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Customer Success Manager, Enterprise
Colorado Springs or United States or Arkansas or Arizona or California or Colorado or Florida or Georgia or Iowa or Illinois or Indiana or Maryland or Michigan or Minnesota or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington
$67k-$83k/yr HybridFull Time
Pushpay
Pushpay: The church engagement platform that grows generosity and deepens connection.
5+ YOERequires 5+ years in sales, account management, renewals, or customer success with enterprise customers; quota attainment; management of 100+ accounts; Salesforce.com or similar CRM; and strong communication skills.
Salesforce.com
5d
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Senior Customer Success Manager
New York City or Baltimore
$70k-$78k/yr HybridFull Time
Jellyfish
Jellyfish: Private global digital marketing agency helping brands unite media, creative, content, data, technology, strategy, and AI.
5+ YOERequires 5+ years in customer success, SaaS, or creative technology; enterprise client management; complex onboarding; technical troubleshooting; product training; production workflows; and customer support or project management tools.
Intercom, Slack, Pencil Pro, Wrike
1mo
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Strategic Customer Success Manager
Raleigh or Illinois or Maryland or New York or North Carolina or Ohio or Virginia or District of Columbia
$79k-$131k/yr HybridFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
5+ YOE5+ years in customer success or account management managing enterprise/strategic accounts; experience with AI/SaaS products, CRM tools; strong communication, presentation, consultative and cross-functional skills.
Nexis+ AI, Salesforce, Gainsight, Churnzero
3w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
Impruvon Health
Impruvon Health: Healthcare technology providing medication-management software for I/DD, behavioral-health, foster-care, and senior-living providers.
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
5d
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Mission Success Manager
Washington or Maryland or Virginia or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$120k-$160k/yr RemoteFull Time
Second Front Systems
Second Front Systems: Public-benefit software helping governments and defense organizations securely deploy mission-critical SaaS.
5+ YOERequires 5+ years in customer or mission success, technical delivery, or related work; government mission experience; compliance framework knowledge; cloud service understanding; and excellent communication skills.
Game Warden, Salesforce, Jira, NIST RMF, FedRAMP, IaaS, PaaS, SaaS
6d
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Senior Customer Success Manager
United States or California or Colorado or District of Columbia or Florida or Georgia or Illinois or Maryland or Massachusetts or New Jersey or New York or Oregon or Pennsylvania or Texas or Utah or Virginia or Washington
$150k-$180k/yr RemoteFull Time
Propel
Propel: Technology providing a free EBT and benefits-management app for low-income Americans.
8+ YOERequires 8+ years of enterprise customer success or account management experience, digital marketing experience, strong presentation and communication skills, problem-solving, project management, technical systems, and relationship-building abilities.
Carrot Fertility, Ginger, Gympass, Headspace, One Medical, Rightway, Sofi, Spring Health
1mo
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Customer Success Manager - Commercial
Arizona or California or Colorado or District of Columbia or Florida or Georgia or Iowa or Illinois or Massachusetts or Maryland or Michigan or Minnesota or Montana or Nebraska or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Utah or Washington
$70k-$80k/yr RemoteFull Time
Lob
Lob: Direct-mail automation platform for businesses, providing APIs, printing, routing, fulfillment, and delivery.
3+ YOE3-5 years enterprise SaaS experience in renewals/account management/customer success, managing high-volume book (100+), strong communication, data-driven, forecasting, negotiation, and programmatic automation skills.
Salesforce, ChurnZero
1mo
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Strategic Customer Success Manager
Raleigh or Maryland or Virginia or Ohio or Washington or North Carolina or Illinois or New York or Chicago or New York City
$79k-$131k/yr OnsiteFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
5+ YOE5+ years in customer success or account management; experience with enterprise/strategic accounts, AI/SaaS products; strong communication, consultative skills, and cross-functional influence.
Nexis+ AI, Salesforce, Gainsight, ChurnZero
2w
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Senior Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or North Carolina or New Hampshire or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Vermont or Washington or Wisconsin or District of Columbia
$115k-$120k/yr RemoteFull Time
IDC
IDC: Private U.S. market intelligence and advisory providing technology research, data, consulting, and events to technology decision-makers.
6+ YOE6–9 years in customer success, account management, or related IT field; strategic account experience; retention and expansion results; Salesforce and Microsoft 365 knowledge; U.S. travel required.
Salesforce, Microsoft 365, Gainsight, ChurnZero