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1,610 success manager jobs at 1,005 companies in New York

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Senior Manager, Student Success
New York City, New York, United States
OnsiteFull Time
Inspira Education Group
Inspira Education Group: Provides personalized admissions consulting and tutoring for students.
5+ YOE5+ years leading and scaling operations or customer-success teams in high-growth marketplaces; experience managing small teams, handling escalations, building SOPs, and using CRMs (HubSpot, Salesforce, Airtable).
HubSpot, Salesforce, Airtable
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1w
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Partner Success Manager
New York, New York, United States
$100k-$110k/yr OnsiteFull Time
impact.com
impact.com: Software platform to manage and scale diverse business partnerships.
3+ YOERequires 3+ years in customer success, account management, or partner success, preferably in affiliate marketing, ad technology, or digital media, with strong analytics, communication, organization, and client portfolio management skills.
Google Ad Manager, Trackonomics, Pressboard, Coursera
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1w
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Customer Success Manager
Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Kentucky or Maine or Massachusetts or Minnesota or New Jersey or New York or Ohio or Pennsylvania or Texas or Utah or Washington
$110k-$130k/yr RemoteFull Time
Vanilla
Vanilla: AI-powered estate planning software for financial advisors and attorneys.
5+ YOERequires 5+ years in Customer Success, Account Management, or B2B SaaS; retention and renewal experience; CRM and customer success tool proficiency; analytics, communication, collaboration, and process improvement skills.
Salesforce, Totango, Gainsight
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Product Success Manager
Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$70k-$75k/yr RemoteFull Time
Per Scholas
Per Scholas: Provides tuition-free technology training and career placement services.
3+ YOEDeliver AI Fluency curriculum, create enablement content, manage user engagement and adoption, use adoption metrics to inform interventions, and support internal product quality and advocacy.
Salesforce, Slack, AI tools, learning management systems, email, intranet
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Client Success Manager
New York City or New York or United States
$120k-$140k/yr HybridFull Time
Marvin Behavioral Health
Marvin Behavioral Health: Teletherapy and mental health support designed specifically for healthcare professionals.
5+ YOE5+ years client success/account management with enterprise healthcare experience; managing $1M+ ARR; proven C-suite engagement, stakeholder management, and project management; experience with Salesforce and Excel.
Salesforce, Microsoft Excel
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Customer Success Manager
New York, New York, United States
$140k-$180k/yr HybridFull Time
Attest
Attest: Cloud-based consumer research and insights platform for brands.
3+ YOE3+ years in customer success or account management at a SaaS/technology business; experience managing portfolios, renewals, and growth; strong relationship, commercial and organisational skills.
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Venue Success Manager
New York, New York, United States
OnsiteFull Time
LineLeap
LineLeap: Mobile platform for nightlife event ticketing and venue access.
Manage venue partner relationships, oversee partner success and onsite coordination, and deliver operational support to venues (no explicit qualifications listed).
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Customer Success Manager
New York City or San Francisco or Austin or London or Honolulu
OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
4+ YOERequires 4–8 years of professional experience, ideally in customer success, account management, or SaaS; proven relationship management, adoption, retention, and account growth skills.
AI, GPU
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Customer Success Manager
New York City, New York, United States
$92k-$116k/yr OnsiteFull Time
Brooklyn Health
Brooklyn Health: Develops AI-powered measurement platforms for mental health clinical trials.
2+ YOERequires 2+ years of project management experience in clinical research, eCOA/ePRO, clinical technologies, or CRO settings; critical thinking, project planning, budget management, documentation, and cross-functional coordination skills.
Asana
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3mo
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Customer Success Manager
New York City, New York, United States
$75k-$90k/yr HybridFull Time
LBi Software
LBi Software: Develops custom software solutions for sports and enterprise operations.
1+ YOE1–4 years in Customer Success/Account Management in B2B SaaS; strong communication with senior/technical stakeholders; multi-account management; adaptable in fast-evolving environments.
HubSpot
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Customer Success Manager
New York City, New York, United States
OnsiteFull Time
Themis
Themis: Provides a compliance collaboration platform for financial institutions.
Financial services governance and BaaS experience required. Proven success managing customer portfolios, driving adoption, leading renewals, managing implementations, and advising compliance/risk stakeholders.
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Customer Success Manager
Barcelona or New York City or Beijing or Salt Lake City
HybridFull Time
Red Points
Red Points: AI platform for automated brand protection and IP enforcement.
Fluent English and strong enterprise relationship management, commercial judgment, customer success, strategic communication, multitasking, adaptability, and product storytelling skills.
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3w
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Customer Success Manager
New York City, New York, United States
HybridFull Time
Modo Energy
Modo Energy: Data platform for energy asset benchmarking and forecasting.
2+ YOE2–4 years in customer success or account management within B2B SaaS; proven ability to drive product adoption and manage account portfolios; strong product instinct and proactive account health management.
HubSpot, Intercom, Gainsight
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1mo
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Customer Success Manager
San Francisco or New York City
$97k-$120k/yr HybridFull Time
Hover
Hover: Creates 3D property models and measurements from smartphone photos.
3+ YOE3+ years in customer success/account management or implementation; lifecycle management from onboarding to renewal; experience managing a large book of accounts, onboarding/training, strong communication, and using data/CRM tools.
CRM
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6d
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Customer Success Manager
New York City, New York, United States
RemoteFull Time
PEX
PEX: Prepaid corporate cards and expense management software for businesses.
3+ YOEBachelor's degree and 3+ years in customer success, account management, or related client-facing work. Requires account portfolio management, retention and expansion results, consultative selling, communication, and project management skills.
Salesforce, Monday.com, Gong, Google Suite, Microsoft Office, Claude, ChatGPT, Devin
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6d
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Customer Success Manager
New York City, New York, United States
HybridFull Time
Estuary
Estuary: Real-time data integration and streaming platform for enterprises.
Customer success or technical account management experience, technical knowledge of APIs, databases, warehouses, and ETL/ELT, AI tooling experience, strong communication, account management, and proactive ownership.
AI tools, APIs, databases, warehouses, ETL, ELT, Snowflake, Databricks, BigQuery, Kafka, Fivetran, Airbyte
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1w
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Customer Success Manager
New York City, New York, United States
$95k-$112k/yr HybridFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOERequires 2+ years of client-facing Customer Success, Account Management, or Partner Management experience; strategic account management, SaaS or data ecosystem knowledge, technical stakeholder engagement, communication, and data analysis skills.
API, AWS, GCP, Azure, Snowflake, Databricks, BigQuery, DSP, SSP, CDP, DMP
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3w
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Customer Success Manager
New York City, New York, United States
$90k-$120k/yr HybridFull Time
Passage Health
Passage Health: Software platform for autism care providers.
3+ YOE3+ years in customer success/onboarding/implementation in SaaS or healthcare tech; strong communication, project management, problem-solving, and customer-facing experience.
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3mo
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Customer Success Manager
New York City, New York, United States
$90k-$120k/yr HybridFull Time
Passage Health
Passage Health: Provides practice management software for autism care providers.
3+ YOE3-5 years in customer success/onboarding in SaaS or healthcare technology; strong communication; ownership mindset; project management; collaborative and customer-focused.
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2mo
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Client Success Manager
New York City or Los Angeles or United States
$100k-$120k/yr HybridFull Time
OpenAP
OpenAP: Advanced advertising platform for audience-based television campaigns.
4+ YOE4+ years client success/account management experience in advertising or ad tech; strong communication and presentation skills; proficiency in Microsoft Excel and PowerPoint; campaign management and client-facing experience.
Microsoft Excel, Microsoft PowerPoint, OpenAP Platform
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