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Business Support Analyst 3
DeKalb County, Georgia, United States
$60k/yr HybridFull Time
3+ YOEAssociate degree in business or related field and three years related experience (or one year at lower level). Requires supervisory, procurement, financial, reporting, and data analysis skills; Excel and Power BI proficiency preferred.
Microsoft Excel, Microsoft Power BI, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, PeopleSoft, Workday, Oracle, SAP
3mo
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Account Support Analyst
Boca Raton or Alpharetta
$37k-$61k/yr HybridFull Time
Billing and contract support; experience with MS Office; strong communication and problem-solving; high school diploma; bilingual preferred.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook
2mo
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Support Analyst - Level 3
Atlanta, Georgia, United States
RemoteFull Time
5+ YOE5-8 years SQL operations; 3-5 years Unix operations; 3-5 years application-level support; Bachelor's degree preferred; experience with data automation tools; cloud tech (AWS, Databricks, Postgres) a plus.
SQL, Unix, AWS, Databricks, PostgreSQL, Python, Git, Bitbucket, Shell scripting, Java
1mo
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Technical Support Analyst
Duluth, Georgia, United States
OnsiteFull Time
Provide client support via phone, chat and online requests; troubleshoot technical issues; use internal systems to research solutions and document client communication. Customer-service orientation and curiosity required.
ANSI X12 EDI, CMS 1500, UB-04, Salesforce
2w
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Litigation Support Analyst
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yr HybridFull Time
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Relativity, Concordance, LiveNote, CaseMap, Sanction, Clearwell
1mo
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Technical Support Analyst I
Atlanta, Georgia, United States
OnsiteFull Time
Provide technical support, install/configure hardware and software, troubleshoot recurring faults, support onboarding; CompTIA/Microsoft certifications a plus; up to 10% travel.
2w
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Technical Support Analyst I
Alpharetta, Georgia, United States
$40k-$67k/yr OnsiteFull Time
1+ YOEProvide technical support via phone/email/chat, troubleshoot and research solutions, document interactions in CRM, and participate in 24/7 on-call rotation; 1+ year contact center experience preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Access, Microsoft Visio, WebEx, Microsoft Teams, JIRA, Salesforce, Confluence, MyCRM, RNW, CRM
1mo
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End User Support Analyst
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOE2+ years IT support experience in a Microsoft Server environment; proficient supporting Windows and macOS, Office 365, Outlook, VPN, and endpoint devices; strong troubleshooting, communication, and customer-focus skills.
Windows, Windows 10, Windows 11, macOS, Mac OS, Microsoft Office 365, Microsoft Outlook, Microsoft Server, Microsoft Surface, VM, VPN, iPhone, iPad, Droid
2w
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Customer Support Analyst
Lawrenceville, Georgia, United States
$108k-$145k/yr HybridFull Time
1+ YOE1+ years customer-facing experience preferred; strong troubleshooting, communication, and problem-solving skills; ability to follow processes, learn Sage applications, and document case work.
Sage
1mo
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Independence Support Analyst
Charlotte or Atlanta or Tampa or Raleigh or Kansas City
OnsiteFull Time
Bachelor's degree required; strong problem-solving, communication, and analytical skills; proficiency with Microsoft Office Suite; willingness to learn systems; occasional domestic and international travel.
WeCheck, Microsoft Office Suite
2mo
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Sales Support Analyst
Atlanta, Georgia, United States
$49k-$74k/yr HybridFull Time
BA/BS preferred or equivalent experience; 1-3 years group insurance/RFP experience preferred; knowledge of group insurance and underwriting; strong communication, organization, and project management; proficiency with Outlook, Salesforce, CPS, Excel, Adobe, SharePoint, and Access.
Microsoft Outlook, Salesforce, CPS, Microsoft Excel, Adobe, Microsoft SharePoint, Microsoft Access, Workday
1mo
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Independence Support Analyst
Tampa or Atlanta or Kansas City or Charlotte or Raleigh
OnsiteFull Time
Bachelor's degree required; strong problem-solving, analytical and communication skills; proficiency with Microsoft Office; willingness to learn new systems and occasionally travel domestically and internationally.
WeCheck, Microsoft Office Suite
2mo
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Accounting Software Support Analyst
Duluth, Georgia, United States
HybridFull Time
2+ YOE2+ years SaaS/accounting software support; GAAP knowledge; AP/AR, bank reconciliation, financial reporting; strong communication; AI tool familiarity.
Microsoft Office, Intercom, Claude, AI tools
1mo
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End User Support Analyst
Atlanta, Georgia, United States
OnsiteFull Time
2+ YOEProvide end-user IT support for Windows and macOS systems, troubleshoot hardware/software/network issues, triage Level II/III tickets, collaborate with infrastructure and development teams; 2+ years Microsoft Server experience preferred; Office 365/Outlook proficiency.
Windows, macOS, Windows 10, Windows 11, Microsoft Office 365, Microsoft Outlook, Microsoft Server, VM, VPN, iPhone, iPad, Droid, Microsoft Surface
1mo
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Senior Analyst, Production Support
Atlanta, Georgia, United States
OnsiteFull Time
1+ YOEBachelor's in Real Estate/Finance/Accounting (or equivalent), 1+ years financial analysis experience (1-3 years typical), intermediate to advanced Microsoft Excel, strong research, analytical, communication, and client-facing skills.
Microsoft Office, Microsoft Excel, ARGUS Enterprise, CoStar, Real Capital Analytics, CRM
1mo
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Senior Yardi Application Support Analyst
Denver or Chicago or Atlanta
$95k-$105k/yr OnsiteFull Time
3+ YOE3–5 years technical experience with Yardi platforms, strong troubleshooting, SQL and reporting proficiency, support ticket management, documentation, and strong communication skills.
Yardi Voyager 8, CRM IQ, SiteManager, RentCafe, Voyager 7S, VoyagerPlus SI Flex, VendorCafe, SQL
3w
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Sales Ops Support Analyst
Atlanta or Georgia
HybridFull Time
3+ YOE3+ years in banking/regulated industry, contract drafting and review, Salesforce and CPQ experience, strong writing and stakeholder collaboration skills.
Salesforce, Salesforce CPQ, Zuora, ServiceNow, Salesforce Service Cloud
1w
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Technical Product Support Analyst, Senior (Finance)
Atlanta or Dallas
RemoteFull Time
Experience supporting complex financial software, C++/C# and SQL knowledge, escalation management, customer communication and virtual troubleshooting; legal authorization to work in the U.S. required.
C++, C#, SQL, Infor FSM, Infor Landmark Pattern Language (LPL)
3w
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Quality Analyst, Technical Support
Chandler or Alpharetta
HybridFull Time
1+ YOE1+ year customer support or database experience; knowledge of SQL/SQL Server, Zendesk, DataDivers; basic understanding of U.S. court system; strong written and verbal communication; high school diploma, associate preferred.
DataDivers, ZenDesk, SQL Server, SQL, Nectar
2mo
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*ATLANTA, COLUMBUS, DETROIT, and PITTSBURGH Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Atlanta or Columbus or Detroit or Pittsburgh
OnsiteFull Time
5+ YOEBachelor's in management, information systems, or related; 5+ years IT systems support experience; 2+ years supporting ServiceNow ITSM; familiarity with service management and process optimization.
ServiceNow, ServiceNow ITSM
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