23 technical support lead jobs at 20 companies in Covington, GA
1w
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Technical Support Team Lead
Atlanta, Georgia, United States
HybridFull Time
3+ YOE3+ years application support lead/manager experience, people management, ITIL problem and incident management, SLA/OLA delivery, strong communication and customer-service skills.
Zendesk, JIRA
1w
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Utilities Technical Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yr HybridFull Time
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
2mo
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Lead, Application Support
Peachtree City, Georgia, United States
OnsiteFull Time
5+ YOE2+ MgmtFive+ years in technical or product support; two+ years in people leadership; strong troubleshooting, web services, APIs, and incident management.
Java, C#/.NET, SQL, XML, JSON, Postman, CI/CD, SDLC, CRM
4w
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DT Technical Lead CRM
Atlanta, Georgia, United States
$126k-$165k/yr HybridFull Time
7+ YOE7+ years implementing/supporting Salesforce Health Cloud or Service Cloud, 3+ years in life sciences/healthcare, bachelor\u0002s degree, HIPAA and data privacy knowledge, stakeholder and vendor management, CSV/SDLC experience.
Salesforce Health Cloud, Salesforce Service Cloud, EHR
1mo
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Workday HCM Technical Lead - 12 month contract
Peachtree Corners, Georgia, United States
OnsiteContract, Full Time
5+ YOETechnical owner for Workday HCM integrations, data architecture, security and performance. Requires 5+ years enterprise systems experience, 3+ years supporting Workday HCM, Workday certification, XML/XSLT, REST/SOAP, EIB/Studio/Core Connectors.
Workday HCM, EIB, Workday Studio, Core Connectors, REST, SOAP, XML, XSLT
4w
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Team Lead, Support Enablement
Ann Arbor or Alpharetta
HybridFull Time
3+ YOE3+ years in technical training or support enablement, strong networking and security foundation, experience designing and delivering onboarding and continuous learning for technical audiences, excellent communication and facilitation skills.
Entra ID, Active Directory, Exchange, Linux, Microsoft Azure, Amazon Web Services, Windows, Barracuda Campus
1mo
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Workday Financials Technical Lead
Peachtree Corners, Georgia, United States
OnsiteFull Time
5+ YOEOwn and optimize Workday Financial Management; 5+ years supporting enterprise systems, 3+ years Workday Financials experience, Workday integrations (EIB, Core Connectors, Studio), APIs (REST/SOAP), Workday Financials certification, finance/accounting knowledge, strong communication.
Workday, Workday Financial Management, Workday Financials, EIBs, Core Connectors, Workday Studio, APIs, REST, SOAP, Workday AMS
1mo
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Support Architect
Atlanta, Georgia, United States
HybridFull Time
Provide SME-level technical support for enterprise tax/accounting software, perform code-level analysis (SQL,.NET,PowerBuilder,PLSQL), communicate with customers, mentor junior staff, and lead operational improvements.
SQL, .NET, PowerBuilder, PLSQL, C, ABAP, Salesforce, PowerPlan
23h
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Executive Operations Lead - Contract role
United States or Alpharetta
RemoteFull Time, Contract
5+ YOEHigh school diploma or GED required; related bachelor's degree preferred. Requires 5+ years of operational support, project management, or administrative experience, plus strong communication, analytical, organizational, and technical skills.
Microsoft Office, Google Workspace, Applicant Tracking Systems
1mo
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Principal AI-Driven Enterprise Support Engineer
Seattle or Atlanta or Hoboken or Richardson or Sandy or United States
HybridFull Time
10+ YOE10+ years supporting enterprise SaaS/CCaaS, experience leading high-severity escalations, strong executive presence, technical troubleshooting across integrations/telephony/APIs, and experience leveraging AI-enabled workflows.
NICE CXone, Genesys, Cisco, Amazon Connect, Five9, APIs
2mo
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Specialist II, Technical Product Support
Duluth, Georgia, United States
HybridFull Time
5+ YOEHigh school diploma; 5+ years in configuration, maintenance, or repair of digital copiers/printers; Netg or equivalent; Windows/Unix proficiency; ability to train and lead staff.
2mo
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TechOps Commercial Products Sales Support Manager
Atlanta, Georgia, United States
OnsiteFull Time
5+ YOE5+ years in technical/analytical roles in MRO/aviation or similar; lead cross-functional deals; strong financial modeling and analytical skills; expert Microsoft Excel; strong communication and negotiation; travel as needed.
Microsoft Excel
1mo
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SOC Shift Lead - Information Security
Atlanta or Louisville or Las Vegas or Seattle or Indianapolis or New York City or Grand Prairie or Chicago or Arlington
$103k-$185k/yr HybridFull Time
3+ YOEBachelor's or equivalent and minimum 3 years in support/operations or design with experience across multiple information security domains; SOC, SIEM, EDR, incident response, and technical leadership experience preferred.
SIEM, EDR, Windows, Cloud Forensics
2w
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Team Lead Network Operations Control
Normal or Atlanta
$72k-$90k/yr OnsiteFull Time
3+ YOE1+ MgmtBachelor's in engineering or networking,3+ years NOC/technical support experience,1+ years supervisory experience,experience with EVSE protocols,networking,TCP/IP,Python,Linux,AWS,Databricks,and ticketing systems.
OCPP, ISO 15118, CCS, NACS, J1772, TCP/IP, VPN, Cellular/LTE, Python, Linux, Amazon Web Services, Databricks, Salesforce, JIRA, ServiceNow, Slack, MS Teams
3w
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Senior Field Service Engineer
United States or Atlanta
RemoteFull Time
Experience with on-site installations and support, mechanical and electrical knowledge, strong organization and communication, CRM and technical documentation proficiency, ability to work independently and lead installations.
HubSpot CRM
2w
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Global EA Finance Business Partner
Atlanta, Georgia, United States
HybridFull Time
Provide finance business partnering, commercial support, budgeting, forecasting, contract accounting oversight, and lead/coach regional finance teams; strong technical accounting and leadership skills required.
6d
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GIS Public Health Project Coordinator
Atlanta, Georgia, United States
$40-$55/hr OnsiteFull Time
2+ YOEBachelor's degree in IT, public health, GIS, or related field; 2+ years supporting public health projects; 7+ years leading IT or analytical projects; Agile, communication, and technical translation skills.
Agile, Azure DevOps, JIRA, DevOps, DevSecOps, SDLC
1mo
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Senior Sales Engineer - GA
Atlanta, Georgia, United States
$190k-$238k/yr HybridFull Time
Proven pre-sales experience supporting infrastructure, data protection, security, or cloud platforms; hands-on backup/recovery knowledge; ability to lead technical demos, POCs, and engage stakeholders; bachelor’s degree or equivalent; English proficiency.
2mo
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Engineer, Principal (Transportation)
Decatur or Tucker
$80k-$129k/yr OnsiteFull Time
5+ YOEBachelor's in Civil Engineering, PE license, valid Georgia driver’s license, minimum 5 years civil engineering experience; lead teams, review site development plans, perform modeling/planning and provide technical support during construction.
1mo
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
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