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236 support analyst jobs at 155 companies in Massachusetts

1mo
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IT Support Analyst
Cambridge, Massachusetts, United States
OnsiteFull Time
Inari
Inari: Designs gene-edited seeds to increase crop yield and sustainability.
3+ YOE3+ years IT support experience with end-user laptop/desktop support; expertise with Windows 11, macOS, iOS/iPadOS, Android and Microsoft Office 365; experience with imaging, MDM, RMM, ServiceNow, and basic scripting (PowerShell/Bash). Strong communication and troubleshooting skills.
Windows 11, macOS, iOS, iPadOS, Android, Microsoft Office 365, Intune, Jamf, ServiceNow, RMM, NinjaOne, PowerShell, Bash, Microsoft Teams, Cisco, Logitech
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3w
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IT Support Analyst
Boston, Massachusetts, United States
$60k-$100k/yr OnsiteFull Time
Revolution Space
Revolution Space: Building advanced in-space propulsion systems for satellites.
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
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4d
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Executive Support Analyst
Boston, Massachusetts, United States
$80k-$153k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
5+ YOE5+ years enterprise technology support experience across Windows, macOS, mobile, collaboration tools, virtual desktops, cloud services; strong customer service and executive presence.
Microsoft Windows 11, Microsoft 365, macOS, iOS, iPadOS, Android, Zoom, Microsoft Teams, Microsoft Intune, Microsoft Azure AD, Microsoft Azure, Zoom Rooms
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6d
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Sales Support Analyst
Boston, Massachusetts, United States
$65k-$75k/yr OnsiteFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Provides global investment banking, wealth management, and advisory services.
Support wholesaling teams, run mutual fund reports and transition analyses, maintain Salesforce records, and obtain FINRA Series 7 and 63 licenses within three months.
Microsoft Office, Salesforce
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3w
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr HybridFull Time
Stantec
StantecToronto Stock Exchange / New York Stock Exchange: STN: Global design, engineering, and environmental consulting firm.
5+ YOEProvide desktop support including hardware configuration, troubleshooting, and ticketing; Windows 11, Office 365, SCCM experience; valid driver's license; 5+ years technical experience.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow, ITIL, SOX
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1mo
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Decision Support Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$68k-$106k/yr OnsiteFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
3+ YOERequires a bachelor’s degree (or equivalent experience), 3+ years relevant experience, strong analytical and communication skills, proficiency with SAS/R/SQL and enterprise databases, data modeling and decision support experience.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
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1mo
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Litigation Support Analyst
Ithaca or Buffalo or New Haven or Boston or Hartford or Albany or Syracuse or Litchfield or Stamford or Rochester
$29-$38/hr HybridFull Time
Harris Beach Murtha: Law firm providing legal representation and professional advisory services.
2+ YOE2+ years litigation support/eDiscovery experience required; bachelor’s preferred. Experience with SQL, LAW, and Relativity preferred. Strong analytical, multitasking, and communication skills; flexible hours including some nights.
SQL, LAW, LAW PreDiscovery, Relativity
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2w
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Litigation Support Analyst
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Relativity, Concordance, LiveNote, CaseMap, Sanction, Clearwell
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Integration Support Analyst
Franklin, Massachusetts, United States
$70k-$90k/yr RemoteFull Time
Barrett Distribution Centers
Barrett Distribution Centers: Provides third-party logistics and fulfillment services for e-commerce brands.
3+ YOEBachelor's degree preferred; 3+ years in integration/EDI or production application support; knowledge of EDI/XML/Flat File and VAN/AS2/FTP; strong SQL (Oracle) skills; experience with WMS/ERP and Microsoft Office.
CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite, WebServices, API, EDI, XML, Flat File, VAN, AS2, FTP, SQL, Oracle, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, WMS, ERP, UPC/GTINs, GS1/UCC128, VICS
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Technical Support Analyst
Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$40/hr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year work experience with 1 year in technical support (hardware preferred); High School diploma/GED; scripting experience (Python, Bash) preferred; knowledge of networking and MDM solutions; onsite in San Jose, CA.
Python, Bash, MDM
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1mo
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Senior IT Support Analyst
Boston, Massachusetts, United States
OnsiteFull Time
Air Space Intelligence
Air Space Intelligence: Provides predictive AI software for aviation and defense operations.
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
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6d
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Executive IT Support Analyst
Rockland or Hanover or Plymouth
$41-$51/hr OnsiteFull Time
Rockland Trust
Rockland TrustNASDAQ: INDB: Provides commercial and retail banking and financial management services.
5+ YOE5+ years IT support with executive/VIP support, Windows 11/Dell experience, mobile device management (iOS/Android), Microsoft 365/Teams/Outlook, AV/conferencing support, strong communication, and ability to provide off-hours support.
Windows 11, Dell, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Zoom
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2w
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Senior Desktop Support Analyst
Boston, Massachusetts, United States
$84k-$117k/yr HybridFull Time
Plymouth Rock Assurance
Plymouth Rock Assurance: Providing personal and commercial property and casualty insurance products.
Experience supporting Windows and macOS endpoints, Intune/SCCM/Jamf, Microsoft 365 and Active Directory, scripting (PowerShell/Python) preferred, bachelor\u0002s in CS/IT or equivalent, ITIL beneficial.
Intune, Jamf, Microsoft 365, Active Directory, SCCM, PowerShell, Python
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2mo
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Hybrid Desktop Support Analyst
Springfield, Massachusetts, United States
$20-$25/hr HybridFull Time
Helion Technologies
Helion Technologies: Managed IT and cybersecurity services for auto and truck dealerships.
1+ YOEHybrid desktop support role; remote and on-site troubleshooting; hardware/software installation; network and printer issues; customer service; 1-3 years experience; CompTIA A+ or equivalent; Associates in IT.
Windows, Active Directory, Microsoft 365, DMS, Networking, VPN, Printers, DMS software, Autotask
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2w
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Technology Support Analyst (L2)
Boston, Massachusetts, United States
$69k-$103k/yr HybridFull Time
ArentFox Schiff
ArentFox Schiff: A full-service law firm providing legal and regulatory solutions.
3+ YOE3+ years advanced technical support experience, proficiency with Microsoft Windows/365 apps, Active Directory, SCCM, Citrix VDI, VPN; strong troubleshooting, training, and customer-service skills.
Microsoft Windows, Microsoft 365, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft OneNote, Microsoft Teams, Microsoft SharePoint, Active Directory, SCCM, OSD Cloud, Autopilot enrollment, Citrix VDI, VPN
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2mo
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Application Support Analyst - NYC
New York City or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia or United States
OnsiteContract
FDM Group
FDM GroupLondon Stock Exchange: FDM: Provides IT consulting, technical training, and staff augmentation services.
Experience supporting trading desk OMS/EMS and FIX; proficiency with Linux terminal, SQL and scripting (Batch, Perl, Shell, PowerShell, Python preferred); ability to analyze and debug production issues and liaise with trading, risk, compliance, and operations teams.
OMS, EMS, FIX, ITRS, Linux, SQL, Batch, Perl, Shell, PowerShell, Python
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2w
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Lumanity
Lumanity: Global life sciences consultancy driving medical access and strategy.
3+ YOEDegree in CS or 3 years' experience, 1–3 years ITIL v4 preferred, helpdesk experience, Windows/AD/Exchange/Office365/JAMF/PowerShell skills, strong customer service and problem solving.
AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, Microsoft Intune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365, macOS, iOS, Android, ITIL v4
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2w
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Lumanity
Lumanity: Provides strategic consulting and commercialization services for life sciences.
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365
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1w
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Product Support Analyst
Boston, Massachusetts, United States
$73k-$90k/yr HybridFull Time
Benchling: Cloud platform for biotechnology research and development.
BS or M.Sc in a life science, lab/research experience, customer-facing experience, strong communication, organization, empathy, and autonomy.
Benchling, API
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3w
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr OnsiteFull Time
Stantec
StantecTSX: STN: Provides professional engineering, architecture, and environmental consulting services.
5+ YOE5+ years IT experience, Windows 11, Microsoft Office 365, SCCM, PC hardware setup, strong troubleshooting, ServiceNow experience a plus, valid driver’s license, able to move 50 lb, technical diploma or equivalent.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow
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