169 support analyst jobs at 104 companies in Vallejo, CA
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Product Support Analyst
San Francisco, California, United States
$90k-$120k/yrHybridFull Time
Benchling: Cloud platform for biotechnology research and development.
5+ YOE5+ years in IT/support/product support; enterprise support experience; life science background preferred; strong communication; escalation ownership; familiar with logs, APIs, SSO, network basics.
Morgan Lewis: Global law firm providing legal services to corporate clients.
3+ YOEAssociate’s degree and 3+ years hardware/software support; strong problem-solving; Office/Microsoft skills; A+ or Microsoft Office Certification preferred.
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEProvide onsite technology support for software, hardware, network, AV, mobile and security systems; high customer service; high school diploma and minimum 3 years related experience required.
Microsoft Office Suite, Citrix, NetDocuments, iPhone, DTE, Litera ChangePro, Windows, Mac
AutoZoneNYSE: AZO: Retailer and distributor of automotive replacement parts and accessories.
Associate degree in IT or equivalent experience; Tier 2-3 support for Microsoft 365, Windows and macOS, endpoint management (Intune, SCCM, Mosyle), Active Directory, ITSM tools; scripting (PowerShell/Python) preferred.
Microsoft 365, Microsoft Windows 11, Microsoft Active Directory, Microsoft Azure, Microsoft Intune, Microsoft SCCM, Mosyle, Atlassian Jira, Atlassian Confluence, ServiceDesk, ManageEngine, SMAX, PowerShell, Python, Logitech, Poly, Microsoft Teams Rooms
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yrHybridFull Time
DLA Piper: Global law firm providing comprehensive legal and business services.
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
4+ YOE4+ years hands-on technical support experience; strong customer service and communication; knowledge of Windows desktops, hardware, Office365, Active Directory, networking, imaging; ability to lift 60+ lbs and hold a California driver license.
Microsoft Office 365, Chrome, Acrobat, Active Directory, ShoreTel, Zoom, Teams, Microsoft Group Policy, AzureAD, InTune, AutoPilot, NetSuite, ADP, Raisers Edge, PayCom, Microsoft Windows Server
State Controller's Office: California's fiscal controller managing state financial operations and assets.
Meets Analyst II minimum qualifications in class specification, must reside in California, may work 40+ hours during fire season and travel ~20% with possible overnight stays.
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
3+ YOE3+ years IT support experience with 1–2 years onsite/field support; experience with imaging/provisioning, collaboration platforms, ITSM tools, vendor coordination, strong communication and problem-solving.
Microsoft Deployment Toolkit, SCCM/Endpoint Configuration Manager, JAMF, Intune, Microsoft 365, Teams, Zoom, ServiceNow, Jira Service Management, Zendesk, Nexthink
Bank of MarinNASDAQ: BMRC: Provides commercial and retail banking, lending, and wealth management.
2+ YOE2-4 years related compliance experience; Associate degree or equivalent; knowledge of FIS-IBS; strong organization and communication; knowledge of ECOA, HMDA, CRA, FCRA/FACTA and collateral insurance.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
0+ YOEBachelor's degree in related field, internship or up to 2 years lab/IT support experience, familiarity with laboratory instruments and software, strong troubleshooting, communication, and regulatory compliance knowledge.
LifeLong Medical Care: Provides primary healthcare and social services to underserved communities.
3+ YOE2–5 years support/customer service experience, EHR experience (OCHIN EPIC/Dentrix preferred), bachelor’s or equivalent, maintain EHR certification, strong communication and troubleshooting skills.
OCHIN EPIC EHR, Dentrix EDR, JIRA, EMR, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
0+ YOEBachelor's degree in a related field, internship or up to 2 years lab/IT support experience, familiarity with lab instruments and software, troubleshooting and analytical skills, knowledge of GLP/GMP and SOPs.
Goodwin Procter: Legal services for innovators and investors in high-growth industries.
2+ YOEBachelor's degree or equivalent, 2+ years supporting Microsoft Windows and Office environments, experience with Active Directory, Windows 365, Citrix, VPN, SCCM/FIM a plus; hardware diagnostics, imaging, procurement, asset management, and on-call participation.
Microsoft Windows, Microsoft Office Suite, Windows 365, Citrix, VPN, Microsoft Active Directory, SCCM, FIM, Cisco IP Telephony, Cisco Unified Call Manager, Cisco Unity Voicemail
Gusto: Cloud-based payroll and HR software for small businesses.
8+ YOE8–12 years supporting finance/enterprise applications; experience with Zuora and NetSuite, SQL, ITSM tools; Bachelor's or equivalent experience; strong finance systems and automation experience.
Munger, Tolles & Olson: A premier law firm providing high-profile litigation and corporate legal services and supporting business professionals.
2+ YOE2+ years supporting large (300+) environments, high school diploma/GED, ability to work nights/weekends and rotating on-call, strong communication and technical troubleshooting skills, ability to lift 50 lbs.
ServiceNow Help Desk Ticketing/Tracking Software, MS Office Suite, MS Word, Mobile Device Management software, DocXTools Suite, Ring Central, SharePoint, Microsoft 365, Citrix/VPN, iManage
Walnut Creek or Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$22-$32/hrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year technical support experience, familiarity with help desk ticketing and remote support tools, High School diploma/GED required; ability to handle shipments, asset tracking, and AR device support preferred.
Hewlett Packard EnterpriseNYSE: HPE: Providing global edge-to-cloud infrastructure and IT solutions for businesses.
5+ YOE5-7 years tech industry experience, BA/BS preferred, strong sales relationship and program management skills, Microsoft Office and Salesforce experience, ability to travel >25%.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Salesforce (SFDC)
Hewlett Packard EnterpriseNYSE: HPE: Provides global edge-to-cloud technology solutions and IT infrastructure services.
5+ YOE5+ years technology industry experience, BA/BS preferred, strong sales/program management skills, analytical and communication skills, ability to travel >25%.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, Microsoft SharePoint, Salesforce (SFDC)
Harvey: AI platform for legal research and document analysis.
3+ YOE3+ years analytics experience (2+ in support ops or adjacent), strong SQL, Zendesk familiarity, dashboarding (Looker/Tableau/Sigma/Omni), data storytelling, able to operate independently; Python and dbt are pluses.