3w
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IT Support Analyst
Cambridge, Massachusetts, United States
OnsiteFull Time
3+ YOE3+ years IT support experience with end-user laptop/desktop support; expertise with Windows 11, macOS, iOS/iPadOS, Android and Microsoft Office 365; experience with imaging, MDM, RMM, ServiceNow, and basic scripting (PowerShell/Bash). Strong communication and troubleshooting skills.
Windows 11, macOS, iOS, iPadOS, Android, Microsoft Office 365, Intune, Jamf, ServiceNow, RMM, NinjaOne, PowerShell, Bash, Microsoft Teams, Cisco, Logitech
1w
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IT Support Analyst
Boston, Massachusetts, United States
$60k-$100k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
2mo
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AI Support Analyst
Atlanta or Boston or Charlotte or Chicago or Dallas or Los Angeles or New York or San Francisco
$70k-$90k/yr HybridFull Time
2+ YOE2–4 years IT support or AI tool management; strong troubleshooting; familiarity with Power BI/SQL; Bachelor’s in IT/CS or related field
Microsoft CoPilot, Glean, ChatGPT, Zoom AI, Power BI, SQL
3w
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IT Support Analyst
Warwick, Rhode Island, United States
OnsiteFull Time
2+ YOE2+ years IT operations or technical support experience; working knowledge of Microsoft 365, Entra ID, Intune, Teams, SharePoint, OneDrive, Exchange Online; strong organization, communication, documentation, and basic cybersecurity awareness.
Microsoft 365, Microsoft Entra ID, Microsoft Intune, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Exchange Online
1w
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr HybridFull Time
5+ YOEProvide desktop support including hardware configuration, troubleshooting, and ticketing; Windows 11, Office 365, SCCM experience; valid driver's license; 5+ years technical experience.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow, ITIL, SOX
3w
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Litigation Support Analyst
Ithaca or Buffalo or New Haven or Boston or Hartford or Albany or Syracuse or Litchfield or Stamford or Rochester
$29-$38/hr HybridFull Time
Harris Beach Murtha: Law firm providing legal representation and professional advisory services.
2+ YOE2+ years litigation support/eDiscovery experience required; bachelor’s preferred. Experience with SQL, LAW, and Relativity preferred. Strong analytical, multitasking, and communication skills; flexible hours including some nights.
SQL, LAW, LAW PreDiscovery, Relativity
3d
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Litigation Support Analyst
San Diego or Reston or San Francisco or Washington or Wilmington or Phoenix or Los Angeles or Houston or Boston or Austin or Atlanta or Raleigh or Baltimore or New York or Dallas or Palo Alto or Short Hills or Minneapolis or Chicago or Seattle or Philadelphia or Miami
$46-$73/yr HybridFull Time
2+ YOE2+ years litigation technology support experience; familiarity with Relativity, Concordance, LiveNote, CaseMap, Sanction and ESI processing; high school diploma required, bachelor\u0002s preferred; strong organization and analytical skills.
Relativity, Concordance, LiveNote, CaseMap, Sanction, Clearwell
1mo
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Desktop Support Analyst
Boston, Massachusetts, United States
$70k-$90k/yr OnsiteFull Time
2+ YOEProvide desktop and remote support, hardware diagnostics, 2+ years troubleshooting Microsoft Windows and Office, AD experience, VMware/Citrix/VPN familiarity, SCCM/FIM knowledge a plus, bachelor’s in CS or equivalent experience.
Microsoft Windows, Microsoft Office Suite, Microsoft Active Directory, SCCM, FIM, VMware View, Citrix, VPN, Cisco Unified Call Manager, Cisco Unity Voicemail
3w
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Integration Support Analyst
Franklin, Massachusetts, United States
$70k-$90k/yr RemoteFull Time
3+ YOEBachelor's degree preferred; 3+ years in integration/EDI or production application support; knowledge of EDI/XML/Flat File and VAN/AS2/FTP; strong SQL (Oracle) skills; experience with WMS/ERP and Microsoft Office.
CLEO Clarify, CLEO Harmony, AUTOMATE, VisualCron, NetSuite, WebServices, API, EDI, XML, Flat File, VAN, AS2, FTP, SQL, Oracle, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, WMS, ERP, UPC/GTINs, GS1/UCC128, VICS
2w
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Senior IT Support Analyst
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
3d
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Senior Desktop Support Analyst
Boston, Massachusetts, United States
$84k-$117k/yr HybridFull Time
Experience supporting Windows and macOS endpoints, Intune/SCCM/Jamf, Microsoft 365 and Active Directory, scripting (PowerShell/Python) preferred, bachelor\u0002s in CS/IT or equivalent, ITIL beneficial.
Intune, Jamf, Microsoft 365, Active Directory, SCCM, PowerShell, Python
4d
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365
5d
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
3+ YOEDegree in CS or 3 years' experience, 1–3 years ITIL v4 preferred, helpdesk experience, Windows/AD/Exchange/Office365/JAMF/PowerShell skills, strong customer service and problem solving.
AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, Microsoft Intune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365, macOS, iOS, Android, ITIL v4
3mo
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Production Support Analyst
Norwood, Massachusetts, United States
$18/hr OnsiteFull Time
Coordinate updates to internal databases; process placement, payment, and data files; strong attention to detail; proficient in MS Office; good communication; team collaboration.
MS Office, Synergy, FTP, Data Encryption
2mo
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Technology Support Analyst
Boston, Massachusetts, United States
$80k-$90k/yr HybridFull Time
3+ YOEThree+ years of related IT experience; strong customer service; experience in Windows/Mac environments and Citrix; hardware/software troubleshooting; ability to work hybrid in Boston.
Microsoft Office, Citrix, Windows, MacOS, NetDocuments, Litera ChangePro, Outlook, PowerPoint, Mobile devices
1w
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Desktop Support Analyst
Boston, Massachusetts, United States
$77k-$112k/yr OnsiteFull Time
5+ YOE5+ years IT experience, Windows 11, Microsoft Office 365, SCCM, PC hardware setup, strong troubleshooting, ServiceNow experience a plus, valid driver’s license, able to move 50 lb, technical diploma or equivalent.
Windows 11, Microsoft Office 365, Microsoft System Center Configuration Manager (SCCM), ServiceNow
1mo
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Product Support Analyst
Boston, Massachusetts, United States
$73k-$90k/yr HybridFull Time
BS or M.Sc. in a life science field required, lab/research experience and customer-facing experience preferred; strong written/verbal communication, organization, empathy, and ability to learn product and scientific concepts quickly.
Benchling
1mo
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Rates and Regulatory Analyst
Raleigh or Atlanta or Framingham
HybridFull Time
Analytical, detail-oriented analyst to support utility rate studies with strong Excel and data skills.
Excel, Spreadsheets, Analytical models
4d
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Commercial Lines Processing Analyst
East Providence, Rhode Island, United States
OnsiteFull Time
Processing commercial-lines documents, issuing certificates, auditing transactions, invoicing, scanning into AMS360, and providing administrative support; AMS360 and Microsoft Office experience preferred.
AMS360, Microsoft Word, Microsoft Outlook, Microsoft Teams
2mo
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IS Application Analyst II - Radiation Oncology
Boston, Massachusetts, United States
$91k-$102k/yr HybridFull Time
4+ YOEHandles complex application issues, analyzes requirements, designs solutions, mentors junior analysts, supports IT and business teams.
Microsoft 365, ITIL, SDLC
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