22 technical support lead jobs at 21 companies in Woonsocket, RI

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Technical Support Specialist Team Lead
Waltham, Massachusetts, United States
$95k-$100k/yr HybridFull Time
Nova Biomedical
Nova Biomedical: Develops and manufactures blood testing analyzers and diagnostic equipment.
5+ YOE5+ years customer/technical support experience, advanced troubleshooting, technical writing, CRM/ERP experience, leadership, ability to lift 75 lbs, bachelor\u0002s degree in related field preferred.
Salesforce, Microsoft Office, Microsoft Teams, Microsoft Outlook, ERP, CRM
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Head of L3 Technical Support Engineer
Boston or Massachusetts or Israel
$221k-$250k/yr RemoteFull Time
Infinidat
Infinidat: Provider of high-performance enterprise storage and data protection solutions.
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Linux, InfuzeOS, SAN, NAS, virtualization, containers, scripting, backup technologies
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Team Lead, Technical Services
Chelmsford, Massachusetts, United States
$75k-$88k/yr OnsiteFull Time
Axis Communications
Axis Communications: Provides network video surveillance and physical security solutions.
5+ YOE2+ Mgmt5+ years service/support experience, 2+ years people leadership; coaching, conflict resolution, metrics analysis, and cross-functional problem solving; bachelor’s in computer science or related preferred.
Salesforce, Support Ticketing Systems
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Training & Engineering Support Team Lead
Norwood or Victor
OnsiteFull Time
Applied Industrial Technologies
Applied Industrial TechnologiesNYSE: AIT: Distributes industrial components, fluid power systems, and automation technologies.
3+ YOEManage technical support channels and training programs, deliver technical presentations and classes, troubleshoot PLC/HMI/robot/vision systems, coordinate vendor certifications; bachelor’s in engineering or 3+ years technical support experience preferred.
PLC, HMI, Machine Vision, Multimeter, Oscilloscope, 2D CAD, 3D CAD
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Senior Manager, Technical Partner Operations
Boston, Massachusetts, United States
$146k-$180k/yr OnsiteFull Time
Bevi
Bevi: Manufacturer of internet-connected, bottleless water and beverage dispensers.
10+ YOEBachelor's degree or equivalent, 10+ years in technical services/partner management, experience leading partner-facing and internal support teams, data-driven with KPI presentation skills, familiarity with Zendesk, Microsoft Excel/PowerPoint, and AI/automation tools.
Zendesk, Microsoft Excel, Microsoft PowerPoint, Gemini, Claude, ChatGPT
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Technical Staff - Digital Engineering Lead (Digital Engineering Center)
Lexington, Massachusetts, United States
$145k-$220k/yr HybridFull Time
MIT Lincoln Laboratory
MIT Lincoln Laboratory: Building advanced technology prototypes for national security.
8+ YOEMaster's in STEM and 8+ years supporting DoD/government/industry in complex hardware prototyping; experience with digital engineering, PLM/Aras Innovator, ability to influence stakeholders, on-site ≥60% availability.
Aras Innovator, SAP, PLM, ERP, Model-Based Systems Engineering (MBSE), Modeling and Simulation (M&S)
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AWS Agentic Delivery Lead - Americas – LS/FS/CMT
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$123k-$302k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE5+ Mgmt8+ years delivering AI/data solutions, 5+ years as technical advisor/delivery lead, experience supporting sales, deep AWS expertise, strong project management and communication; Bachelor's degree or equivalent required.
AWS, Bedrock, Agent Core, Nova
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Team Lead, Operations Technology Systems Analytics
Medford, Massachusetts, United States
$106k-$159k/yr OnsiteFull Time
Tufts University
Tufts University: Private research university providing higher education and academic research.
3+ YOE3+ MgmtBachelor’s degree; 3+ years IT experience; 3+ years leading technical teams/projects; multi-project management; strong collaboration; system administration, networking, and support; excellent communication.
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Sr. Systems Dev. Manager, Amazon Robotics Technical Support
North Reading or Westboro
$198k-$268k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
10+ YOE5+ Mgmt10+ years systems development experience, 5+ years managing development teams, bachelor\u0002s in CS/Engineering, experience leading AI/ML or automation initiatives, strong distributed systems and cloud (AWS) knowledge.
AWS, API, DevOps, MLOps, large language model (LLM), AI/ML
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Service Desk Technician (Desktop Lead)
Boston, Massachusetts, United States
OnsiteFull Time
Roxbury Community College
Roxbury Community College: A public institution offering associate degrees and workforce certification programs.
Provide advanced hardware and software support in a Windows environment integrated with Microsoft Azure; oversee ITIL-based helpdesk operations and ensure high-quality technical support.
Windows, Microsoft Azure, ITIL
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NUWC Lead Engineer
Newport, Rhode Island, United States
$120k-$265k/yr HybridFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
10+ YOE10+ MgmtBachelor's in engineering or 10 years DoD engineering experience; minimum 10 years engineering management experience; active Secret clearance and ability to obtain TS/SCI; experience supporting NUWC Newport; strong technical writing and stakeholder communication.
2mo
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Lead – Paraprofessional (Browne) (Internal) (SY26-27)
Chelsea, Massachusetts, United States
OnsiteFull Time
Chelsea Public Schools
Chelsea Public Schools: Operates public K-12 schools in Chelsea, Massachusetts.
5+ YOEMust be a CPS paraprofessional with 5+ years in the district and experience training other paraprofessionals; ability to mentor, provide technical support, track hours, and attend district meetings.
TalentEd
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Lead Engineer, Protection and Controls (Hybrid)
Westwood or Massachusetts or Connecticut or New Hampshire or United States
$146k-$162k/yr HybridFull Time
Eversource Energy
Eversource EnergyNYSE: ES: Delivers electricity, natural gas, and water to New England customers.
8+ YOEBS in Electrical Engineering or Electrical Engineering Technology required; 8+ years utility engineering/technical/operational experience; supervisory experience preferred; must support emergency restoration and travel across MA/CT/NH; proficiency with Excel, Word, PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
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HVAC Install Manager
Boxborough, Massachusetts, United States
$110k-$130k/yr OnsiteFull Time
Carbon Valley
Carbon Valley: A residential HVAC and plumbing providing installation and customer-focused services in Massachusetts.
Lead and coach residential HVAC installers, manage installation operations, ensure safety and quality, provide technical guidance, and support hiring and retention.
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Principal Scientist, Manufacturing Technology
Devens, Massachusetts, United States
$139k-$169k/yr OnsiteFull Time
Bristol Myers Squibb
Bristol Myers SquibbNYSE: BMY: Develops and manufactures innovative prescription biopharmaceutical medicines.
4+ YOEExperience leading biologics technical transfers, process validation, and CMC support; strong quality systems and regulatory knowledge; excellent communication and project management skills.
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Certified Veterinary Technician Supervisor
Palmer, Massachusetts, United States
$25-$30/hr OnsiteFull Time
Mars Veterinary Health
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
Certified veterinary technician (CVT/RVT/LVT) or experienced veterinary assistant; ability to perform clinical tasks and lead technical staff; supportive of continuing education and mentoring.
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Planetarium and Media Technologies Manager
Framingham, Massachusetts, United States
OnsiteFull Time
Framingham State University
Framingham State University: Public university offering undergraduate and graduate degree programs.
Manage digital planetarium and multimedia systems, support educational programs, integrate immersive visualization and interactive display technologies, and lead creative and technical operations for the McAuliffe Simulation Lab.
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Process Manager - Downstream Process Development
Milford, Massachusetts, United States
$120k-$145k/yr OnsiteFull Time
Rentschler Biopharma
Rentschler Biopharma: Provides biopharmaceutical contract development and manufacturing services.
1+ YOEDesign and scale downstream purification processes, lead experiments and teams, perform technology transfer to GMP manufacturing, apply DoE/statistics, author technical documents, and support process characterization and validation.
Unicorn, JMP/MODDE, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Outsourced Accounting Manager - Life Science (51992)
Braintree or Chicago or Florham Park or New York City or Philadelphia or Worcester or San Diego
$90k-$200k/yr RemoteFull Time
Citrin Cooperman
Citrin Cooperman: Provides accounting, tax, and business advisory services for companies.
Manage day-to-day financial operations, lead onshore/offshore teams, prepare financial statements, perform reconciliations, support ERP conversions, and provide technical accounting and client-facing communication.
Quickbooks, Xero, Dynamics, NetSuite, Intacct, Microsoft Excel
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Senior Project Engineer
Acton, Massachusetts, United States
$128k-$229k/yr OnsiteFull Time
General Atomics Aeronautical Systems
General Atomics Aeronautical Systems: Designs and manufactures unmanned aircraft and radar systems.
10+ YOERequires extensive engineering and project leadership experience; ability to lead cross-functional teams, manage schedule/budget, support system design/integration/verification, and interface with customers. Technical expertise in at least one engineering domain required.
PLM/Windchill, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Requirements Management Systems, Windchill