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1,080 support lead jobs at 614 companies in California

3mo
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Support Lead
El Segundo, California, United States
$60k-$80k/yr OnsiteFull Time
Circadia Health
Circadia Health: Develops contactless monitoring devices for continuous patient vitals tracking.
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
HubSpot
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1w
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Support Lead
Ontario, California, United States
$17/hr OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ MgmtHigh school graduate or equivalent, one year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and availability for flexible shifts.
cash register
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2w
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IT & Support Lead
Sacramento, California, United States
$80k-$85k/yr OnsiteFull Time
SBM Management Services
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
4+ YOE4–6 years IT support/implementation experience, associate degree or equivalent, experience with MDM, Microsoft 365, Active Directory, Windows; mentoring and leadership experience preferred.
Windows, Microsoft 365, Active Directory, MDM, 4insite
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2mo
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, Kibana, Datadog, Swift, Java, Kotlin, HTML, CSS, JavaScript, Ruby
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1mo
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Founding Support Lead
San Francisco, California, United States
$144k-$180k/yr OnsiteFull Time
Decagon
Decagon: Conversational AI platform for automated customer support.
5+ YOE5+ years technical customer-facing experience in B2B SaaS; strong integrations skills (APIs, webhooks); experience with ticketing platforms; incident management, communication, and systems-thinking; builder mentality preferred.
Zendesk, API, webhook, ERP, CRM
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1w
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Support Lead
San Francisco, California, United States
$90k-$140k/yr OnsiteFull Time
Peregrine
Peregrine: Data integration and analytics platform for public safety agencies.
2+ YOE2+ years in customer or technical support for SaaS; experience with ticketing/tooling, knowledge-base and automation work, strong written communication, pattern recognition, and ownership mindset.
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1mo
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Support Delivery Lead
San Francisco, California, United States
$234k-$260k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, deep application/infrastructure expertise, automation-first tooling experience, strong cross-functional influence and customer reliability focus.
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1w
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AI Support Lead
San Francisco, California, United States
$155k-$233k/yr OnsiteFull Time
Harvey
Harvey: AI platform for legal research and document analysis.
Own a conversational AI program end to end, including roadmap, vendor management, conversation design, escalation logic, metrics, cross-functional integration, and people management.
Sierra, Decagon, Forethought, Zendesk
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4w
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Facility Support Lead
Rayville or Menlo Park
$143k-$198k/yr OnsiteFull Time
Meta
MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
8+ YOE8+ years in large-scale facilities or critical infrastructure, experience with budget development, vendor and contract management, cross-functional collaboration, complex problem resolution, and strong time management.
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2w
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Student Support Lead
Hayward, California, United States
$31-$37/hr OnsiteFull Time
Envision Education
Envision Education: Operates a network of public charter schools in California.
High school diploma required (assoc/bachelor preferred); experience working with youth; knowledge of restorative practices, MTSS, trauma-informed approaches; strong communication; valid driver's license and reliable vehicle required.
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5d
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User Support Lead
San Jose, California, United States
OnsiteFull Time
Figure
Figure: Develops autonomous humanoid robots for commercial and residential tasks.
5+ YOE2+ MgmtRequires 5+ years in software product support, including 2+ years building or leading teams; support platform administration, AI agent deployment, technical troubleshooting, bug reporting, scaling operations, analytics, and excellent written communication.
Sierra, Intercom, Zendesk, Front, Ada, JIRA
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1mo
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AI Support Engineer Lead
Paris or San Francisco or New York City
€100k-€160k/yr OnsiteFull Time
Dust
Dust: Platform to build and deploy custom enterprise AI agents.
Build and run AI-powered support systems, lead and grow a support engineering function, investigate complex issues, and translate customer signal into product improvements.
Dust, Cursor, Claude Code, n8n, MacBook Pro, Linux
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1mo
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Custom Support Lead
San Francisco, California, United States
HybridFull Time
Flux
Flux: Web-based AI platform for designing printed circuit boards.
6+ YOE6+ years in customer/technical support at a software company, systems/process improvement experience, strong written and verbal communication, metrics-driven, automation and tooling experience; CAD/EDA familiarity a plus.
CAD, EDA
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3w
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Lead Clubhouse Support Specialist
San Diego, California, United States
$25-$30/hr OnsiteFull Time
NAMI San Diego & Imperial Counties
NAMI San Diego & Imperial Counties: Provides education, support, and advocacy for mental health.
1+ YOE1+ Mgmt1+ year leadership experience, HS/GED required (BA preferred), lived behavioral-health experience preferred, must obtain/retain Medi-Cal Peer Support Specialist or Community Health Worker certification within 90 days, valid driver's license and satisfactory driving record, computer proficiency, ability to lift 15 lbs.
Microsoft Office, Microsoft Word, Microsoft Excel
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1w
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Customer Support Lead
San Francisco, California, United States
$200k-$270k/yr HybridFull Time
San Francisco Compute Company
San Francisco Compute Company: Operate a liquid marketplace for trading GPU compute contracts.
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
AI, Linux, NVIDIA, AMD
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2w
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Direct Support Lead _1254
San Diego, California, United States
$19/hr OnsiteFull Time
Sevita
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
2+ YOEHigh school diploma, 2 years direct services experience in human services, current CPR/First Aid, valid driver license/insurance if transporting, ability to perform medium physical work and complete incident documentation.
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2mo
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Client Technical Support Lead, Information Technology, Full-Time, Days
San Rafael or United States
$45-$67/hr OnsiteFull Time
MarinHealth
MarinHealth: Provides acute hospital care and outpatient medical services.
5+ YOE2+ MgmtLeads technical support team, ensures SLA compliance, and improves IT service delivery in a healthcare setting.
Workday, ERP, HRIS, EHR, ITIL
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2w
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Lead Decision Support Analyst
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Missouri or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$94k-$151k/yr HybridFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
7+ YOE7+ years experience in decision support/analytics, bachelor's in a related field, strong technical and communication skills, experience leading projects and working with large databases.
SAS, R, SQL, DB2, Teradata, Oracle, Microsoft Office, Business Objects, Cognos, Enterprise Guide
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1mo
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IT Support Services Lead
Santa Monica, California, United States
$133k-$167k/yr OnsiteFull Time
Sony Interactive Entertainment
Sony Interactive EntertainmentTokyo Stock Exchange: 6758: Develops and publishes PlayStation gaming hardware, software, and services.
10+ YOE3+ MgmtRequires 10+ years of IT experience, 3+ years leading support teams, Windows and Linux expertise, service management administration, endpoint lifecycle experience, leadership skills, and a bachelor's degree or equivalent experience.
Windows, Linux, Microsoft 365, Slack, Zoom, Microsoft Teams, Jira, Jira Service Management, ServiceNow, Atlassian, Confluence, Qualys, Tanium, CrowdStrike, Okta, Microsoft Entra ID, Azure Active Directory, Ubuntu, Perforce
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1mo
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Customer Support Lead
Irvine, California, United States
$100k-$120k/yr OnsiteFull Time
NC America
NC AmericaKorea Exchange: 036570: Develops and publishes globally connected online video games.
5+ YOE5+ years in customer support operations for live-service games; vendor management, SLA/KPI ownership, knowledge base development, data literacy, and strong written/verbal communication.
Zendesk, Salesforce Service Cloud, Freshdesk
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