11,229 support lead jobs at 4,149 companies in United States
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Support Lead, Flights
New York City, New York, United States
$90k-$110k/yrOnsiteFull Time
Fora: AI-enabled modern travel agency platform serving independent travel advisors and travelers with trip planning and booking tools.
5+ YOE5+ years Sabre/GDS experience, 2+ years support or product ops, proficiency with Intercom/Front, Excel/Tableau/Omni, basic AI support tools, strong communication and attention to detail.
Sabre, GDS, Phase IV, ARC, NDC, Intercom, Front, Microsoft Excel, Tableau, Omni
Turning Points for Children: Nonprofit Philadelphia social-service provider supporting children, youth, and families through foster care, family support, and youth services.
2+ YOECurrent Pennsylvania child abuse, criminal and FBI clearances; high school diploma; minimum 2 years social service/admin experience; strong communication, community partnership, Microsoft and organizational skills.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ MgmtHigh school diploma or equivalent, at least 1 year of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical store duties.
Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yrOnsiteFull Time
Kuiper SystemsNasdaq Global Select Market: AMZN: Developing a low Earth orbit satellite network to deliver high-speed, low-latency broadband internet connectivity.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
C2 Alaska: A government contractor providing administrative and professional support services.
6+ YOE2+ MgmtBachelor's degree, 6+ years of administrative support experience, and 2+ years as a team lead or primary administrative contact. Requires strong Microsoft Office proficiency, communication skills, favorable credit, and screening clearance.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, PowerPoint, sec.gov
2+ YOEHigh school diploma or GED required; 2+ years in estimating, purchasing, customer support, materials, accounting support, or manufacturing coordination preferred. ERP and Microsoft Office experience required.
ERP, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Outlook, AS9100, ISO 9001, PPE
Inadev: Private technology services firm delivering digital, cloud, data, AI, and engineering solutions for government and commercial clients.
5+ YOE2+ MgmtRequires 5+ years of service desk or IT operations experience, 2+ years leading support staff or queues, U.S. citizenship, bachelor's degree or equivalent experience, and ability to obtain and maintain U.S. government clearance.
ITSM, ServiceNow, AI-assisted support tools, chatbot support
CGI Federal: U.S. technology and professional services serving federal agencies with IT consulting and mission solutions.
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
WiproNYSE: WIT: Global information technology, consulting, and business process services.
10+ YOE5+ MgmtRequires 10+ years in IT application support or production operations, 5+ years leading L1/L2/L3 teams, team-building experience, mainframe and Java platforms, senior customer management, and process improvement expertise.
Patmos: Employee-owned U.S. data center and cloud hosting serving organizations with AI compute, colocation, connectivity, and software.
Technical support leadership experience with customer escalations, team coaching, Linux or Windows Server troubleshooting, networking fundamentals, and operational process improvement.
Oakworth Capital Bank: Commercial and private bank serving businesses and professionals with banking, wealth management, trust, and advisory services.
5+ YOELead and develop lobby/client support teams, ensure compliance with bank policy, handle daily client transactions and inquiries, 5+ years related experience, high school diploma, proficiency with Horizon/core banking and Microsoft Office.
Valstro: Private fintech providing cloud-native order-management software to sell-side broker-dealers and investment banks.
Experience in customer, production, trade, or operations support; strong communication, organization, troubleshooting, analytical, and incident-management skills. Trading platform and capital markets experience preferred.
Order Management System (OMS), Execution Management System (EMS), FIX Protocol, SQL, APIs, Grafana, Loki, Tempo, Mimir, Sentry
SBM Management Services: Global provider of facility maintenance and janitorial soft services.
4+ YOE4–6 years IT support/implementation experience, associate degree or equivalent, experience with MDM, Microsoft 365, Active Directory, Windows; mentoring and leadership experience preferred.
Windows, Microsoft 365, Active Directory, MDM, 4insite
Site Impact: MarTech providing audience data, email marketing, and omnichannel digital marketing to agencies, media companies, and brands.
4+ YOE4–6 years IT support/systems administration experience, bachelor’s degree or equivalent, strong Google Workspace/Slack and GCP knowledge, networking and endpoint management skills, and good communication.
Google Workspace, Slack, Microsoft 365, Google Cloud Platform (GCP), Claude, Google Workspace AI (Gemini), AWS, Azure, Jira, Cloudflare
Little Creek Amphibious Base, Virginia, United States
$46k-$60k/yrOnsiteFull Time
Defense Commissary Agency: U.S. government grocery agency operating commissaries for service members, retirees, and military families.
1+ YOEOne year of specialized experience equivalent to GS-5, including leading lower-graded workers, providing on-the-job training, and supporting grocery store operations. Must lift up to 25 pounds.
Q.E.D. Systems: Privately owned marine engineering and technical services firm supporting U.S. Navy warfighters and government and commercial clients.
5+ YOE1+ MgmtRequires 5+ years in IT support, networks, and systems maintenance, including 1+ year leading or supervising; Secret clearance eligibility, U.S. citizenship, and strong troubleshooting and communication skills.
CompTIA A+, CompTIA Network+, CompTIA Security+, Microsoft 365
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Walbridge: Privately held construction providing construction management, engineering, and real estate services across North America.
3+ YOERequires 3+ years of administrative experience, executive calendar and domestic/international travel coordination, Microsoft Office proficiency, event planning, communication, organization, discretion, and prioritization skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint