12,230 support lead jobs at 4,942 companies in United States

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Support Lead
New York or Denver or San Francisco
$110k-$155k/yr HybridFull Time
Ambrook
Ambrook: Financial management platform for agricultural and industrial businesses.
Lead a team, manage employee lifecycle, leverage AI, build product-focused support processes.
2mo
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Support Lead
El Segundo, California, United States
$60k-$80k/yr OnsiteFull Time
Circadia Health
Circadia Health: Develops contactless monitoring devices for continuous patient vitals tracking.
2+ YOE1+ Mgmt2+ years in customer support; 1+ year in lead/supervisory role; HubSpot proficiency; strong organizational and communication skills; on-site in LA area.
HubSpot
2w
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Support Lead
Louisville, Kentucky, United States
OnsitePart Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOE1+ MgmtHigh school diploma, minimum 1 year management experience, strong communication and multitasking, ability to lift/move merchandise, operate register, flexible schedule including days/evenings/weekends.
2mo
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Support Lead
New York, New York, United States
OnsiteFull Time
Valstro: Provides cloud-native order management systems for institutional trading firms.
Experience in customer support or a customer-facing operations role; strong organization; clear communication; cross-functional collaboration; quick learner; familiar with incident management, ticketing, monitoring, runbooks; experience supporting technical products (SaaS/fintech).
Ticketing systems, Knowledge base, Incident management, CRM integrations, Monitoring/alerting, Runbooks
2mo
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NACCHE Lead Admin Support Specialist
Oklahoma City, Oklahoma, United States
$34k-$44k/yr OnsiteFull Time
University of Oklahoma
University of Oklahoma: A public research university in Norman, Oklahoma.
1+ YOELead administrative support experience; handle confidential information; calendar management; travel logistics; reporting.
2mo
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Field Support Lead
Rockville, Maryland, United States
$80k-$100k/yr OnsiteFull Time
HumanTouch
HumanTouch: Provides IT modernization and cybersecurity services to federal government agencies.
Lead on-site IT support teams; strong troubleshooting and customer service in federal environments; able to manage VIP users and after-hours support.
2mo
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Direct Support Lead
Fort Wayne, Indiana, United States
OnsiteFull Time
Sevita
Sevita: Specialized home and community-based healthcare and rehabilitation provider.
2+ YOE1+ MgmtLeads Life Skills Trainers, supports residents, ensures documentation, and oversees shift operations.
3mo
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Technical Support Lead
Louisville, Kentucky, United States
OnsiteFull Time
ecoATM Gazelle
ecoATM Gazelle: Automated kiosks and online marketplace for used electronics trade-ins.
3+ YOELead providing support to field kiosks; 3+ years customer service including technical support; high school diploma; experience with ticketing software.
Salesforce, CRM, Ticketing systems
2mo
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Peer Support Lead
Denver, Colorado, United States
$46k-$56k/yr OnsiteFull Time
University of Colorado
University of Colorado: Public research university providing higher education and healthcare services.
2+ YOE5+ MgmtLead role providing sober living support, supervision of staff, on-site work, weekend availability.
Microsoft Word, Microsoft Excel, Outlook
2mo
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Production Support Lead
De Pere, Wisconsin, United States
OnsiteFull Time
Shopko Optical
Shopko Optical: Retailer of prescription eyewear and provider of optometric services.
2+ YOE2+ MgmtDirectly supervise Production Support teammates, lead operations, ensure quality, productivity and safety. 2+ years optical manufacturing leadership.
2mo
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Product Support Lead
Naugatuck, Connecticut, United States
$65k-$80k/yr OnsiteFull Time
Envipco
EnvipcoEuronext Growth Oslo: ENV: Develops and manufactures automated reverse vending recycling machines.
5+ YOETechnical support lead with 5+ years in hardware/software and customer service; strong communication; travel up to 20%; local work in CT.
3mo
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Customer Support Lead
San Francisco, California, United States
$120k-$160k/yr OnsiteFull Time
Cardless
Cardless: Embedded platform for launching-branded credit card programs.
4+ YOE4+ years in customer support with lead-level experience; proven ability to reduce escalations, collaborate cross-functionally, and build scalable processes.
1mo
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Administrative Support Lead (VA, Alexandria)
Alexandria, Virginia, United States
HybridFull Time
RiVidium
RiVidium: Provides cybersecurity software and IT services to federal agencies.
15+ YOEBachelor's degree or equivalent experience; 15+ years lead experience; security requirements; strong communication.
Microsoft Office
2mo
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Helpdesk Support Lead
Washington, District of Columbia, United States
$56k-$80k/yr OnsiteFull Time
Tripoint Solutions
Tripoint Solutions: Providing technology modernization and data services to federal agencies.
3+ YOE1+ MgmtLead helpdesk team; 3+ years in helpdesk; 1+ year leadership; CompTIA A+, Network+, Security+; ticketing, remote support; on-site in Washington, DC; US citizenship.
Active Directory, IT ticketing system, Remote support tools, Printers/MFDs, VOIP, VTC, LAN/WAN, Desktops, Citrix, VMware
1mo
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Office Support Lead
United States
OnsiteFull Time
ORBIS
ORBIS: Provides technical and engineering support for Naval defense systems.
Experience in office management; strong organizational skills; MS Office proficiency; vendor and budget management; excellent communication; attention to detail; team leadership.
3mo
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Administrative Support Lead
Washington, District of Columbia, United States
OnsiteFull Time
Sellers & Associates
Sellers & Associates: Provides specialized engineering, program management, and training services to government.
15+ YOE15+ MgmtDoD management experience, bachelor’s in management, active Secret clearance, strong data/reporting and scheduling skills.
2mo
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Customer Support Lead
United States
RemoteFull Time
Codes Health
Codes Health: Automates medical record retrieval and analysis using artificial intelligence.
4+ YOE2+ Mgmt4–6 years in B2B customer support with 2–3 years in lead/IC role; experience with SaaS; strong process/docs; familiar with ticketing systems; experience in collections; team building; healthcare/legal/document workflow a plus.
Zendesk, Intercom, Front, Pylon
1mo
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Senior Support Lead (120902)
United States
OnsiteFull Time
HCLTech
HCLTechNational Stock Exchange of India: HCLTECH: Global provider of information technology services and software consulting.
Experience in production support/managed services for ETL or data platforms, incident/problem/change management, SLA/KPI governance, job monitoring and scheduler support; experience with DataStage and 24x7 support models preferred.
DataStage, ETL
1mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
1mo
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Support Operations Lead
Indianapolis, Indiana, United States
HybridFull Time
Your Money Line
Your Money Line: Provides an AI-powered platform for employee financial wellness and coaching.
2+ YOE2–4 years in customer or technical support in SaaS; strong technical aptitude; read API docs; troubleshoot; ticketing experience; excellent written communication; manage multiple priorities; meet SLAs; scale a support function.
Ticketing systems, API documentation, SaaS