591 support lead jobs at 317 companies in Gainesville, VA
2mo
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Lead Support Engineer, Amazon LEO Enterprise Customer Support
Arlington, Virginia, United States
$121k-$164k/yr OnsiteFull Time
Lead-level satellite communications support engineer with strong networking, troubleshooting, and on-call readiness.
Cisco IOS, IOS-XE, IOS-XR, Juniper, Arista, Viptela, VMware VeloCloud, Versa Networks, SDN, CSO/SDWAN, Python, Ansible, Terraform, AWS, VPC, Direct Connect, Transit Gateway, REST APIs
2w
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Lead Administrative Support TM
Washington, District of Columbia, United States
$43/hr OnsiteFull Time
6+ YOE2+ MgmtBachelor's degree, 6+ years of administrative support experience, and 2+ years as a team lead or primary administrative contact. Requires strong Microsoft Office proficiency, communication skills, favorable credit, and screening clearance.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft Outlook, Microsoft SharePoint, PowerPoint, sec.gov
1d
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Momentum Technical Support Lead
Fairfax or Lafayette or Lebanon
$64k-$157k/yr HybridFull Time
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
5d
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Support Lead Full Time
Upper Marlboro, Maryland, United States
$16/hr OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma or equivalent, 1+ year management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to work flexible day, evening, weekend, and possible overnight shifts.
cash register
1mo
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Support Delivery Lead, Government
Washington, District of Columbia, United States
$234k-$260k/yr HybridFull Time
15+ YOE10+ Mgmt10+ years leading technical support or engineering teams, 15+ years technical support/engineering experience, experience with U.S. federal government, strong technical background, systems-building and automation experience, ability to operate 24x7 global support.
1mo
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Senior Intelligence Support Lead
Lorton, Virginia, United States
$121k-$189k/yr OnsiteFull Time
11+ YOEActive TS/SCI with CI polygraph, US citizenship, advanced degree or extensive experience (11–14+ years) in intelligence with space/counterspace expertise, leadership and briefing experience, multi‑INT analysis and IC coordination.
1mo
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Senior Intelligence Support Lead
Lorton, Virginia, United States
$121k-$189k/yr OnsiteFull Time
11+ YOEActive TS/SCI with CI polygraph, US citizenship, 11+ years relevant experience (or bachelor's+12/master's+11), expertise in all-source analysis, space/counterspace intelligence, IC coordination, and senior-level briefing.
3w
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Operations Lead & Sales Support, Showroom
Tysons, Virginia, United States
$20-$26/hr OnsiteFull Time
2+ YOE2+ years retail experience in operations or leadership support, strong organization, problem-solving, multitasking, communication, POS experience preferred, flexibility for evenings/weekends/holidays.
POS
4w
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Deskside Support Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEHigh School diploma,8+ years supervisory IT support experience,ability to obtain Public Trust (U.S. citizen or green card),experience with Active Directory,Microsoft Office Suite,Google Workspace for Enterprise,Bomgar,VPN,SCCM,VTC,Zoom,advanced troubleshooting skills,and HDI Technical Support Professional certification within 6 months.
Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Office 365, Thin Client, Windows, Windows 11, MAC OS
1mo
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Customer Support Lead
Fairfax, Virginia, United States
$114k-$194k/yr OnsiteFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
10+ YOEPMP required or equivalent, DoD 8570/8140 IAT Level III, Bachelor’s in CS/IT or related, 10+ years IT support/service desk leadership, ServiceNow and ITSM experience.
ServiceNow, ITIL
1mo
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PLM Support Lead
Mclean or Richmond
$82k-$193k/yr HybridFull Time
7+ YOE7+ years supporting ENOVIA/3DEXPERIENCE, PLM configuration and customization, integrations with SAP/Salesforce/BIOVIA, programming in Java/JavaScript/SQL/Tcl, Git and Azure DevOps experience, strong stakeholder and troubleshooting skills.
ENOVIA/3DEXPERIENCE, SAP, BIOVIA, Salesforce, APIs, SOAP, XML, Java, JavaScript, SQL, Tcl, Git, Azure DevOps
4d
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Operations Support Team Lead
Chantilly, Virginia, United States
$87k-$198k/yr OnsiteFull Time
8+ YOERequires 8+ years of IT operations leadership, technical team management, TS/SCI clearance with polygraph, and a bachelor's degree. Must obtain an approved security certification within six months.
Jenkins, Packer, Git, Docker, Kubernetes, Nessus, JIRA, Confluence
4d
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Operations Support Team Lead
Chantilly, Virginia, United States
$87k-$198k/yr OnsiteFull Time
8+ YOERequires 8+ years in IT operations leadership, experience with incident and service management, TS/SCI clearance with polygraph, and a bachelor's degree. Must obtain an approved security certification within six months.
Jenkins, Packer, Git, Docker, Kubernetes, Nessus, JIRA, Confluence
1w
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Stakeholder Support Services Team Lead
Washington, District of Columbia, United States
$54k-$63k/yr HybridFull Time
3+ YOERequires 3+ years in customer service, stakeholder support, or contact centers; people leadership, coaching, escalations, metrics analysis, communication, and Microsoft Office proficiency. Bachelor's degree preferred.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2w
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Lead Analytical and Executive Support, Lead Analyst
Fort Belvoir, Virginia, United States
OnsiteFull Time
7+ YOEBachelor's degree in business or a technical field, 7+ years in engineering/science management, operations research, or financial/cost analysis, active Secret clearance, and lead analytical experience.
4d
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Field Support Lead 6407423
Arlington, Virginia, United States
$30-$35/hr OnsiteFull Time, Contract
6+ YOERequires 6+ years in desktop, end-user computing, or IT support; Windows, VDI, Active Directory, ITSM, hardware, OS, and application troubleshooting; high school diploma or GED.
Microsoft Windows, Citrix, VMware Horizon, Azure Virtual Desktop, Windows 365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Intune, SCCM, Jamf
4d
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Field Support Lead 6407423
Baltimore or Arlington or California or Cleveland or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$30-$35/hr OnsiteFull Time, Contract
6+ YOERequires 6+ years of desktop or IT support experience, Windows and VDI troubleshooting, Active Directory, ITSM tools, hardware and application support, and a high school diploma or GED.
Microsoft Windows, Virtual Desktop Infrastructure (VDI), Citrix, VMware Horizon, Azure Virtual Desktop, w365, Active Directory, ServiceNow, Jira Service Management, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Intune, SCCM, Jamf
5d
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IT Field Support Lead
Washington, District of Columbia, United States
$85k-$100k/yr OnsiteFull Time
5+ YOE2+ MgmtRequires 5+ years of enterprise desktop, field services, or endpoint deployment experience, including 2+ years leading teams; Windows, Microsoft 365, networking, ticketing, and relevant certifications.
Microsoft Windows, Microsoft 365, Microsoft Certified: Endpoint Administrator Associate, chatbots, AI, ticketing systems
2mo
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Customer Support Lead
Quantico, Virginia, United States
OnsiteFull Time
10+ YOE10+ MgmtTop Secret/SCI clearance required, active PMP, DoD 8570/8140 IAT Level III, bachelor\u0002s degree in CS/IT or related, and minimum 10 years managing large IT service delivery and program management in DoD/IC environments.
ITIL, ITSM, Scaled Agile Framework (SAFe), ISO 20000-1:2018
1mo
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Customer Support Lead
Vienna, Virginia, United States
$80k-$95k/yr HybridFull Time
SteerBridge: Provides technology and digital transformation services for government agencies.
3+ YOE1+ MgmtBachelor's or equivalent experience; 3–5+ years customer service in banking/financial services; 1–3 years supervisory experience; CRM (Salesforce/Zendesk/Genesys) and Microsoft Office proficiency; strong communication and compliance knowledge.
Salesforce, Zendesk, Genesys, IVR, Microsoft Office
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