356 support lead jobs at 231 companies in Griffith, IN
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOE1+ MgmtHigh school diploma or equivalent; minimum 1 year management experience; strong communication, multitasking, and customer service skills; ability to lift up to 25 lbs and work flexible schedules.
YWCA Metropolitan Chicago: Providing social services and advocacy for women and families.
Associates degree or equivalent; multi-site operations; proficient MS Office; strong organizational, communication, and customer service skills; ability to travel; 15 hours PD annually.
Loopy Cases: Sells protective phone cases with an integrated finger loop.
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Los Angeles or Oklahoma City or Phoenix or Brooklyn or Chicago or Washington or Seattle or United States
$43k-$54k/yrRemoteFull Time
ABC Legal: Provides nationwide service of process and legal support services.
Experience leading small teams, managing day-to-day operations, timecards/scheduling, training, delivering reviews, and improving workflows; strong communication and problem-solving; Skye experience a plus.
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$78k-$91k/yrHybridFull Time
Onbe: Modernizes business-to-individual disbursements and managed payment programs.
4+ YOEBachelor's or equivalent experience, 4+ years in implementation/QA/creative operations or related roles, experience in regulated environments, hands-on Adobe tool experience, program configuration knowledge, proficiency with Microsoft Office and CRM systems.
HSG Laser: Manufactures high-power fiber laser cutting and metal forming systems.
3+ YOEBachelor's degree or equivalent, 3+ years technical customer support or field service experience, mechanical aptitude, troubleshooting skills, service coordination, CRM and Microsoft Office proficiency, willingness to travel up to 20%.
Microsoft Office, Microsoft Dynamics, Salesforce, CRM, ERP
Arthur J. Gallagher & Co.NYSE: AJG: Global insurance brokerage and risk management services provider.
8+ YOE8+ years in data-centric operations; ETL/ELT, data warehouses/lakes, Snowflake, dbt; data quality focus; leadership experience; strong communication and collaboration.
Administrative Support Worker Lead - West Chicago School District
West Chicago, Illinois, United States
$18-$20/hrOnsiteFull Time
AramarkNYSE: ARMK: Provides food and facility management services to diverse organizations.
2+ YOEHigh school diploma or equivalent, 2+ years administrative experience, strong Excel/Word/PowerPoint skills, excellent written/interpersonal communication and organizational skills, digital literacy.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office
YMCA of Metro Chicago: Provides youth education, fitness programs, and community support services.
Age 19+, experience in childcare/education or youth leadership, strong communication, ability to lead staff, coordinate programs, and support families.
Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
Chicago Public Schools: Public school district serving the city of Chicago.
Provide instructional coaching and professional learning to teachers, lead grade-level teams, develop data-informed improvement strategies, and support school instructional leadership.