285 support lead jobs at 188 companies in Lowell, IN
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Support Engagement Lead
San Francisco or New York City or Austin or Chicago or Berlin or Bucharest or Dubai or Jakarta or London or Paris or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yrHybridFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree (or equivalent), 3+ years client-facing SaaS experience (2+ years technical support, 1+ years account management), strong communication, analytical skills, experience with case management tools, APIs and basic SQL.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
1+ YOEHigh school diploma, 1+ year management experience, strong communication and multitasking, ability to lift up to 25 lbs, flexible schedule and customer service focus.
RLDatix: Provide software for healthcare safety, risk, and compliance management.
Customer support experience in software, proven team leadership or coaching, strong troubleshooting and case management skills, cross-functional collaboration, and familiarity with healthcare technology or enterprise software.
AI tools, automation workflows, standard operating procedures
Loopy Cases: Sells protective phone cases with an integrated finger loop.
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Northern TrustNASDAQ: NTRS: Financial services for individuals, families, and global institutions.
10+ YOE10+ years of application production support experience across distributed and data platforms; expertise in SQL, Oracle, ETL, ServiceNow, Linux, Windows, and IT service management processes.
SQL, Oracle, ETL, Microsoft 365, Microsoft Power Platform, ServiceNow, DataStage, Microsoft SQL Server, Linux, Windows, Control-M, DevOps, Docker, Kubernetes, Kafka, RabbitMQ, Solace
Majestic Photobooth: Provides custom vintage photo booths for events and venues.
Technical field service, AV, IT support, or electronics experience preferred; requires troubleshooting skills, computer, camera, and printer familiarity, a valid driver's license, U.S. work authorization, and ability to lift 50 pounds.
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$78k-$91k/yrHybridFull Time
Onbe: Modernizes business-to-individual disbursements and managed payment programs.
4+ YOEBachelor's or equivalent experience, 4+ years in implementation/QA/creative operations or related roles, experience in regulated environments, hands-on Adobe tool experience, program configuration knowledge, proficiency with Microsoft Office and CRM systems.
BCBA Clinical Lead: Center for Specialized Behavior Support
Naperville, Illinois, United States
$87k/yrHybridFull Time
BY YOUR SIDE Autism Therapy Services: Provides multidisciplinary therapy services for individuals on the autism spectrum.
BACB certification, relevant master's degree, supervisor training, and ability to lead teams and supervise therapists. Requires behavioral-treatment knowledge, Microsoft Office proficiency, and physical ability to support clients.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
YMCA of Metro Chicago: Provides youth education, fitness programs, and community support services.
Age 19+, experience in childcare/education or youth leadership, strong communication, ability to lead staff, coordinate programs, and support families.
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Irvine or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$68k-$219k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE5+ MgmtRequires 6+ years in utilities, cloud, and SAP; 5+ years leading teams; 5+ years supporting OpenText, cloud modernization, and AI enablement; bachelor's degree or equivalent experience.
OpenText, SAP IS-U, SAP S/4HANA, AWS, OpenText ECM, OpenText CCM, Agentic AI, machine learning, retrieval-augmented generation, document intelligence
Specialist Director, Salesforce Platform Support Lead
Los Angeles or San Diego or Santa Clara or Washington or Fort Lauderdale or Jacksonville or Miami or Orlando or Tampa or Atlanta or Chicago or Charlotte or Raleigh or Montvale or Short Hills or New York or Portland or Philadelphia or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
8+ YOE8+ years Salesforce platform delivery and AMS/support leadership with SLA accountability; deep Sales Cloud, Apex, Flows, Lightning knowledge; ITIL service management and multi-team Agile leadership.
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
5+ YOE1+ MgmtBachelor's degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in APIs, mobile applications, networking, diagnostics, and ticketing systems.
ItronNASDAQ: ITRI: Provider of intelligent hardware and software for utilities
5+ YOE1+ MgmtBachelor’s degree or equivalent experience, 5+ years supporting SaaS platforms, 1+ year leading technical support teams, English and Spanish fluency, and expertise in applications, hardware, networking, APIs, mobile platforms, and troubleshooting.
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
Chicago Public Schools: Public school district serving the city of Chicago.
Provide instructional coaching and professional learning to teachers, lead grade-level teams, develop data-informed improvement strategies, and support school instructional leadership.
CRRC Sifang AmericaHong Kong Stock Exchange: 1766: A leading rail equipment manufacturer.
12+ YOEMaster’s degree in Computing Engineering; 12+ months in IT support/lead roles; experience with ITIL4, WMS, ERP; ability to travel to US customer sites.