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2,115 support manager jobs at 1,166 companies in Burbank, CA

1w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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1w
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Manager, Support Enablement, Platform Solutions and Delivery, Cloud Support
Sunnyvale, California, United States
$164k-$240k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
7+ YOE7+ MgmtBachelor's degree or equivalent,7 years in program/product/operations within global customer support,7 years people management,3 years managing program managers,experience with case management tooling.
Salesforce (Agentforce), Google Enterprise for Customers (GECX), Google Cloud Assist (GCA)
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4d
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
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3mo
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Customer Support Engineer Manager
San Francisco, California, United States
HybridFull Time
Vapi
Vapi: Build and deploy AI-powered voice agents via flexible APIs.
5+ YOE2+ Mgmt5+ years in high-intensity technical support or solutions roles; 2+ years of people management; fluent in REST APIs, webhooks, and event-driven systems; enterprise support experience; AI voice latency knowledge; code ability in Python/JavaScript; SIP/WebRTC/Twilio experience; autonomous, scalable mindset.
APIs, REST, Python, JavaScript, SIP, WebRTC, Twilio
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2w
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
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3w
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Maintenance and Field Support Manager
San Bruno, California, United States
$185k-$210k/yr OnsiteFull Time
Mill
Mill: Provides smart kitchen bins that recycle food waste.
5+ YOE5+ years in manufacturing operations or field support for large hardware products; vendor management and program management experience; ability to travel domestically and internationally.
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1mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
Profound
Profound: Analytics platform for brand visibility in AI-generated search results.
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
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3mo
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Litigation Support Project Manager
Nashville or Washington or San Diego or San Francisco or New York
$125k-$140k/yr OnsiteFull Time
Pillsbury Winthrop Shaw Pittman
Pillsbury Winthrop Shaw Pittman: International law firm providing comprehensive legal and strategic advisory.
Bachelor’s degree; experience with e-discovery, databases; client service; ability to manage multiple priorities.
E-discovery tools, Database platforms, Data processing, Search query tools
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1w
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Client Operations Support Manager
Union City, California, United States
$80k-$85k/yr OnsiteFull Time
Allied Universal
Allied Universal: Global provider of physical security and facility management services.
Experience in administrative operations, team leadership, scheduling, recruiting/onboarding, compliance, and event staffing; proficient with Microsoft Office or Google Workspace; high school diploma or equivalent.
Microsoft Office, Google Workspace, ABI, WinTeam
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2w
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Support Services Manager
San Jose, California, United States
$84k-$88k/yr OnsiteFull Time
Episcopal Community Services of San Francisco
Episcopal Community Services of San Francisco: Provides housing and essential services to end homelessness in San Francis.
2+ YOE5+ MgmtSupervise and develop support services programs and staff; ensure contract compliance, documentation, crisis intervention, and strong administrative skills. Requires supervisory experience and leadership in social services.
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1mo
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Senior Manager Technical Support
Burbank, California, United States
$113k-$210k/yr OnsiteFull Time
Sphere Entertainment
Sphere EntertainmentNYSE: SPHR: Operates immersive entertainment venues and regional sports media networks.
7+ YOE2+ Mgmt7+ years supporting IT infrastructure in film/TV/post-production, 2+ years managing technical teams; experience with media production tools, Windows/Linux, Ansible, Terraform, Python, PowerShell, Bash, hybrid cloud, and TPN/PCI compliance.
Nuke, Mistika, Scratch, DaVinci Resolve, Adobe Creative Cloud, Unreal Engine, Baselight, RV, Deadline, OpenCue, ShotGrid, Shotgun, Signiant, Aspera, Pixstor, Qumulo, Windows, Linux, Ansible, Terraform, Python, PowerShell, Bash, Leostream, HP Anyware, TGX, NICE DCV
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2mo
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Staff Product Manager, Support Experience
San Francisco, California, United States
OnsiteFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
12+ YOE12+ years of product management experience; strong user empathy and UX focus; experience building multi-year vision and roadmaps for large-scale products; cross-team leadership; technical background; strong communication skills.
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1mo
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Project Manager Support Professional 
Oakland, California, United States
$85k-$140k/yr OnsiteFull Time
AECOM
AECOMNYSE: ACM: Provides infrastructure consulting and engineering services for global projects.
3+ YOEBA/BS and 3 years experience (or equivalent); prior exposure to BART projects required; proficiency with Microsoft Word, Excel, PowerPoint, Outlook; Primavera P6 helpful; strong communication and project coordination skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Primavera P6
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1w
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Retail Support Manager
Palo Alto, California, United States
$101k-$115k/yr OnsiteFull Time
Stanford Federal Credit Union
Stanford Federal Credit Union: Provides banking, mortgage, and loan services to members.
3+ YOE3+ years management experience in a financial institution, strong operations and regulatory compliance background, bachelor’s preferred, proficiency with Microsoft applications, FISERV DNA experience preferred.
Microsoft Applications, FISERV DNA, Retirement Central
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1mo
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Support Services Manager
Sunnyvale, California, United States
$104k-$128k/yr OnsiteFull Time
ISS
ISSNasdaq Copenhagen: ISS: Global provider of facility management and workplace services.
5+ YOE5+ Mgmt5+ years facilities management supervisory experience, FMMS experience, strong Microsoft Office skills, supervisory and customer service background, ability to lift 40 lbs, periodic weekend and after-hours availability, Bachelor's degree preferred.
FMMS, Microsoft Excel, Microsoft Word, Microsoft Project, Microsoft PowerPoint
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2mo
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Memory Support Program Manager
Los Altos, California, United States
$65k-$85k/yr OnsiteFull Time
HumanGood
HumanGood: Operates nonprofit senior living and affordable housing communities nationwide.
3+ YOE1+ MgmtOversee memory support program; 3-5 years dementia care, 1 year supervision; HS diploma required, BA preferred; First Aid/CPR; 2+ years in assisted living management.
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3mo
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Legal Support Specialist
San Francisco, California, United States
$53-$58/hr HybridFull Time
Greenberg Traurig
Greenberg Traurig: Provides global legal representation and corporate advisory services.
5+ YOELegal support specialist with 5+ years as legal secretary in tax litigation; strong document management; proficient in Microsoft Office and e-filing; able to work in a hybrid San Francisco office.
Microsoft Office, E-filing, Document management system
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4w
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Sr. Manager, SAP Application Support
Emeryville, California, United States
$140k-$160k/yr HybridFull Time
Grocery Outlet
Grocery OutletNASDAQ: GO: Discount grocery retailer selling overstocked and closeout name-brand products.
8+ YOE8+ years in application/production support with leadership experience; deep SAP ERP (S/4 or ECC) experience (MM, SD, FICO); incident/problem management and RCA; vendor/offshore management; familiarity with ITIL; bachelor’s degree in CS/Engineering or related.
SAP ERP, S/4, ECC, MM, SD, FICO, WMS, TMS, AMS, ITIL
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1w
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Program Support Assistant
Capitola or Menlo Park
$63k-$82k/yr OnsiteFull Time
Department of Veterans Affairs
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOEProvide administrative and clerical support, maintain databases, use Microsoft Office and agency systems, schedule appointments, create correspondence, and manage Vet Center front-desk operations. GS-7 specialized experience required.
Microsoft Word, Power Point, Microsoft Excel, Microsoft Outlook, RCSNet, Microsoft SharePoint, Integrated Funds Control, Accounting, and Procurement (IFCAP), Invoice Payment and Processing System (IPPS), FORCE, USA Hire
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2mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
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