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202 technical support manager jobs at 142 companies in Burbank, CA

1mo
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Senior Manager Technical Support
Burbank, California, United States
$113k-$210k/yr OnsiteFull Time
Sphere Entertainment
Sphere EntertainmentNYSE: SPHR: Operates immersive entertainment venues and regional sports media networks.
7+ YOE2+ Mgmt7+ years supporting IT infrastructure in film/TV/post-production, 2+ years managing technical teams; experience with media production tools, Windows/Linux, Ansible, Terraform, Python, PowerShell, Bash, hybrid cloud, and TPN/PCI compliance.
Nuke, Mistika, Scratch, DaVinci Resolve, Adobe Creative Cloud, Unreal Engine, Baselight, RV, Deadline, OpenCue, ShotGrid, Shotgun, Signiant, Aspera, Pixstor, Qumulo, Windows, Linux, Ansible, Terraform, Python, PowerShell, Bash, Leostream, HP Anyware, TGX, NICE DCV
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2mo
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Technical Support Engineering Manager
San Mateo, California, United States
$140k-$185k/yr OnsiteFull Time
Verkada
Verkada: Sells integrated AI-powered cloud physical security hardware and software.
5+ YOE2+ MgmtLeads Technical Support Engineering; 2+ yrs people leadership; 5+ yrs in a technical role; Bachelor's or Master’s in a technical field; strong communication and customer focus.
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2mo
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Technical Support Manager
San Francisco, California, United States
HybridFull Time
Omni
Omni: Business intelligence platform for data analysis and visualization.
5+ YOE2+ Mgmt5+ years in technical, customer-facing roles; 1–2+ years in leadership; strong SQL; familiar with Looker, DBT, Snowflake, BigQuery; able to translate complex issues to business outcomes; hybrid SF office.
SQL, Looker, DBT, Snowflake, BigQuery, Agentic workflows
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1mo
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Technical Customer Support Manager
New York City or Palo Alto or Washington or Atlanta or Boston
$100k-$130k/yr HybridFull Time
Quantifind
Quantifind: AI-driven platform for financial risk and fraud detection.
3+ YOE3+ years in customer-facing technical support or similar in SaaS/fintech; strong troubleshooting; REST APIs, logs, debugging tools, or SQL; Jira/Zendesk; clear communication; self-starter.
REST APIs, SQL, Jira, Zendesk, logging tools, documentation tools
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3mo
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Cloud Service Technical Support Manager
Pleasanton, California, United States
$85k-$95k/yr OnsiteFull Time
DeltaTrak
DeltaTrak: Global provider of cold chain management and cloud-based data services.
7+ YOE3+ Mgmt7–12 years in cloud services, SaaS operations, managed services, or technical support; 3–7 years leading technical or customer-facing teams; strong CRM and cloud platform knowledge.
Zendesk, Jira Service Management, ServiceNow, Salesforce
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2w
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Technical and Client Support Manager
Berkeley, California, United States
$85k-$95k/yr HybridFull Time
Pacific School of Religion
Pacific School of Religion: Providing progressive theological education and social justice leadership training.
5+ YOE5+ years in technical support/client or program management, Bachelor's degree or equivalent, experience with LMS/CRM/SaaS (HubSpot a plus), strong troubleshooting, onboarding, training, and communication skills.
LMS, CRM, HubSpot, SaaS
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2mo
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Enterprise Technical Support
San Francisco, California, United States
$160k-$180k/yr HybridFull Time
Notion
Notion: Provides a unified workspace for notes, documents, and project management.
10+ YOE10+ years in technical support or technical account management; strong REST API knowledge; experience advising on AI tool adoption; troubleshooting Windows/macOS; effective cross‑functional communication; knowledge of SSO (OAuth, SAML, SCIM).
REST APIs, Windows, macOS, OAuth, SAML, SCIM
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16h
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Technical Customer Support Specialist
Washington or San Francisco
$78k-$90k/yr HybridFull Time
Authorium
Authorium: Cloud-based administrative operations platform for government agencies.
Provide technical customer support for a government-focused SaaS platform including troubleshooting API integrations, managing support lifecycle, writing clear technical responses, and participating in on-call rotations.
Ruby on Rails
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1w
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Manager, Technical Solutions
San Francisco, California, United States
$180k-$252k/yr HybridFull Time
Reddit
RedditNYSE: RDDT: Social platform for community-driven discussion and content sharing.
8+ YOE3+ Mgmt8+ years technical support experience, 3+ years managing technical ICs, ad tech and signal expertise, experience with AI/ML workflows, strong troubleshooting and data analysis, BA/BS degree required.
Hex, Tableau, Looker, Sense
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1mo
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Manager, Level 2 Technical Support
Australia or Malaysia or New Zealand or Taiwan or Philippines or Asia or North America or South America or San Francisco
$45k-$115k/yr RemoteFull Time
Arch Systems
Arch Systems: Providing AI-driven data analytics for manufacturing factory intelligence.
5+ YOE2+ Mgmt5+ years as Level 2/3 support, 2+ years leading or mentoring support teams, proven incident escalation management, SQL/log analysis experience, fluency in English and Mandarin, willingness to travel up to 10%, available for on-call rotation.
Python, Claude, Zendesk, Jira, SQL, HTTP, MQTT
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2mo
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Technical Program Manager, Support Delivery
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years in program management/operations with scalable tooling; experience shipping automation and dashboards; strong cross-functional collaboration; proficient with AI/LLMs to automate
Dashboards, ETL, Low-code tools, AI/LLM tooling
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3w
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Supermicro
SupermicroNASDAQ: SMCI: Designs and manufactures high-performance server and storage solutions.
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
DCBBS, HVAC, liquid cooling
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1mo
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Technical Program Manager
San Francisco, California, United States
$150k-$250k/yr OnsiteFull Time
Array Labs
Array Labs: Builds radar satellites to create real-time 3D Earth maps.
3+ YOEB.S. in an engineering field, 3+ years supporting complex hardware/software programs, ability to learn technical concepts quickly, strong accountability and interpersonal skills, familiarity with Python/SQL; must meet ITAR eligibility (U.S. citizen/LPR or equivalent).
Python, SQL, Google Meet
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1w
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Technical Support Engineer (AMER)
Chicago or New York or San Francisco
RemoteFull Time
Zero Hash
Zero Hash: Infrastructure platform for crypto, stablecoins, and tokenized assets.
3+ YOE3+ years technical client-facing or engineering experience; strong REST API, SQL, and scripting skills; proficiency in one or more languages (Python, JavaScript/TypeScript, Golang, Rust); experience with logging, monitoring, and incident management.
REST APIs, WebSockets, Webhooks, SQL, Python, Javascript, Typescript, Golang, Rust, Docker, Kubernetes
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1mo
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Sr. Staff Technical Program Manager
Palo Alto or San Francisco or San Jose or Seattle
$130k-$260k/yr HybridFull Time
GEICO
GEICO: Provides vehicle and property insurance services to consumers.
10+ YOE5+ Mgmt10+ years technical program management with 5+ years senior leadership; experience as Chief of Staff or executive-support; strong program management, communication, analytics, dashboarding, and budget skills; bachelor's in computer science or equivalent experience; PMP/PgMP a plus.
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1mo
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Technical Support Engineer
Zhubei City or Santa Clara or Canada or China or France or Germany or Italy or Japan or Korea or Taiwan
NT$7500k-NT$9500k/yr OnsiteFull Time
PDF Solutions
PDF SolutionsNASDAQ: PDFS: Data analytics and engineering solutions for semiconductor manufacturing.
Scripting (Bash/PowerShell/Python), basic SQL, LDAP, Linux (Ubuntu/RHEL/CentOS) and Windows Server/Desktop experience, VM management, debugging multithreaded apps; Spotfire/BI, AWS, Salesforce preferred; Bachelor's in CS/CE/EE or equivalent.
Bash, PowerShell, Python, SQL, LDAP, Ubuntu, RHEL, CentOS, Windows Server, Windows Desktop, Java, HTML, Groovy, Spotfire, AWS, Salesforce
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3w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
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1w
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Technical Customer Support Lead
San Francisco, California, United States
$100k-$250k/yr OnsiteFull Time
Hercules
Hercules: AI-powered platform for building applications and websites.
Experience in customer support, strong written/verbal communication, experience with Stripe, ability to handle high ticket volume, familiarity building/maintaining AI automations and knowledge bases.
Stripe
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4w
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Senior Technical Account Manager, Google Cloud Consulting
Sunnyvale or San Francisco
$140k-$205k/yr OnsiteFull Time
Google
GoogleNASDAQ: GOOGL: Provides online search, advertising, cloud computing, and consumer electronics.
8+ YOEBachelor's in CS/Engineering or equivalent experience; 8 years in customer-facing technical roles; experience with cloud operations, technical support, and escalation management; strong communication and problem-solving skills.
Google Cloud Platform, Google Cloud
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3mo
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Technical Operations Manager
Santa Clara, California, United States
HybridFull Time
KDInfotech
KDInfotech: Provider of managed IT infrastructure and support services.
5+ YOE5+ years in project management; 2+ years technical end-user support; budgeting/procurement; process improvement; strong communication and client-facing skills.
Project Management, ITIL, SLA, MDM, Backup and recovery, Asset management, Procurement, End-user support
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