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2,145 support manager jobs at 1,145 companies in Elgin, IL

1mo
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Administrative Support Manager
Lemont or Chicago
OnsiteFull Time
Constellis
Constellis: Provides private security, tactical training, and risk management services.
Experience in administrative management within a 24/7 or security environment; payroll/billing and financial recordkeeping; fleet and records management; compliance tracking and data handling; ability to maintain confidentiality.
Mobile Video System (MVS)
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1mo
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Team Support Manager
Chicago or Washington or Boston or New York or Charlotte or Miami
$104k-$180k/yr HybridFull Time
Orrick, Herrington & Sutcliffe
Orrick, Herrington & Sutcliffe: Global law firm providing comprehensive legal and advisory services.
3+ MgmtBachelor’s degree or equivalent experience; 3+ years managing teams in complex professional services; strong people leadership, operational execution, change management, and use of data/metrics; experience in legal or financial services preferred.
ServiceNow
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1d
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
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3w
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Captive Support Manager
Itasca, Illinois, United States
$105k-$110k/yr HybridFull Time
Captive Resources
Captive Resources: Provides consulting and management services for member-owned group captives.
5+ YOE2+ MgmtBachelor's degree or equivalent; 5+ years operations/service leadership with 2+ years direct people management in a metrics-driven environment; experience with KPIs, SLAs, coaching, continuous improvement, and change leadership.
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1w
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Facilities Support Manager
Elk Grove Village, Illinois, United States
$94k-$125k/yr OnsiteFull Time
Advanced Technology Services
Advanced Technology Services: Provides managed industrial maintenance and reliability services for manufacturers.
5+ YOE5+ MgmtBachelor's or equivalent, 5+ years supervisory experience, strong communication and computer skills, proficiency with Microsoft Word/Excel/Outlook, ability to lift >30 lb and perform office tasks.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows
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1mo
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Legal Support Services & Operations Manager
Chicago, Illinois, United States
$135k-$175k/yr HybridFull Time
Marshall, Gerstein & Borun
Marshall, Gerstein & Borun: Provides comprehensive intellectual property legal services and strategic counsel.
5+ YOE5+ Mgmt5+ years managing legal administrative support or operations in a law firm or professional services setting; familiarity with patent/trademark/litigation support; proficiency with Microsoft Office (Word, Excel, PowerPoint); experience in training, staffing strategy, and process improvement.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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4w
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Customer Support Manager
Chicago or United States
$80k-$100k/yr RemoteFull Time
Casechek
Casechek: Automates surgical implant procurement and billing for healthcare providers.
4+ YOE4+ Mgmt4+ years customer support leadership; experience building support operations, processes, SLAs; strong analytical mindset using KPIs; experience with support tools (Salesforce preferred, Talkdesk); excellent communication and people leadership.
Salesforce, Talkdesk
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1mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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1mo
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Manager, Care Management Support
Illinois or East Chicago
$78k-$108k/yr HybridFull Time
Humana
HumanaNYSE: HUM: Provides health insurance plans and clinical healthcare services.
3+ YOE3+ MgmtMust reside in Illinois. Bachelor’s degree required. 3+ years Microsoft Word/Excel/Outlook technical experience and 3+ years management experience. Experience with EMR, data analysis, briefings, strong communication and critical thinking.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Medical Records (EMR), Montage
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3w
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IS Services & Support Manager
Chicago, Illinois, United States
HybridFull Time
Turner Construction
Turner Construction: Manages and constructs large-scale commercial and infrastructure projects.
10+ YOEBachelor's degree in IT or related field (or equivalent), ~10 years progressive IS/support experience, project and change management knowledge, supervisory and vendor management experience, strong communication and analytical skills.
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2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
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5d
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Manager Turbine Support
Warrenville, Illinois, United States
$162k-$180k/yr HybridFull Time
Constellation Energy
Constellation EnergyNASDAQ: CEG: Produces carbon-free electricity and supplies energy to customers.
8+ YOEBachelor's with 8+ yrs power generation or equivalent experience; demonstrated leadership in ≥3 refueling outages; maintain access/medical requirements.
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1mo
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Manager, Underwriting Support
Scottsdale or Rolling Meadows or Kansas City or Omaha
$61k-$96k/yr HybridFull Time
IAT Insurance Group
IAT Insurance Group: Provides specialty property and casualty insurance and surety products.
3+ YOEAssociates degree required (Bachelors preferred) with 3+ years relevant experience; knowledge of underwriting support processes, rating and policy issuance platforms, system testing; strong analytical, communication, and leadership skills; U.S. work authorization required.
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1w
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Business Support Manager
Chicago, Illinois, United States
$47k-$79k/yr OnsiteFull Time
Shirley Ryan AbilityLab
Shirley Ryan AbilityLab: Provides inpatient rehabilitation care and clinical research services.
3+ YOEAssociate degree in business or office management required (Bachelor's preferred),3+ years office management experience with staff supervision, strong computer, communication, organizational and accounting skills.
ReqLogic
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6d
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
Onbe
Onbe: Modernizes business-to-individual disbursements and managed payment programs.
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
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1d
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Support Staff Manager
Carol Stream, Illinois, United States
$70k-$76k/yr OnsiteFull Time
Western DuPage Special Recreation Association
Western DuPage Special Recreation Association: Provides community-based social and recreational programs for people with disabilities.
4+ YOEBachelor's in Therapeutic Recreation or related, 4+ years working with individuals with disabilities, behavior management/training preferred, CTRS/CPRP preferred or ability to obtain.
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3w
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Desktop Support Manager
Washington or Chicago or Boston or New York City
$95k-$135k/yr HybridFull Time
Cornerstone Research
Cornerstone Research: Provides economic and financial analysis for complex commercial litigation.
8+ YOE8+ years relevant experience, supervisory experience, strong technical knowledge of enterprise apps, desktop OS, network architectures, vendor management, project delivery of hardware rollouts, and Zoom Rooms/Microsoft environments.
FrontLine, Zoom Rooms, Microsoft M365 G5, Microsoft GCC
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3w
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Production Support Engineering Manager
Chicago, Illinois, United States
$140k-$170k/yr HybridFull Time
CIBC
CIBCToronto Stock Exchange: CM: Provides personal, commercial, and investment banking and wealth management.
8+ YOE8+ years experience in production support or technology, strong incident/problem/change management, people leadership, knowledge of monitoring/alerting/logging, strategic planning, and risk/compliance in regulated environments.
Python, Microsoft Office
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2mo
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Manager, Client Support NAM
Chicago or Toronto
HybridFull Time
Ripple
Ripple: Provides blockchain solutions for global payments and liquidity.
5+ YOE2+ Mgmt5+ years in hands-on support; 2+ years in leadership; SaaS tools experience; data-driven with strong communication and cross-functional collaboration.
RSA/Symantec, SQL
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1mo
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Operational Support Senior Manager- Hybrid
Chicago, Illinois, United States
$153k-$187k/yr HybridFull Time
The Cigna Group
The Cigna GroupNYSE: CI: Provides health insurance and pharmacy benefit management services.
3+ YOEBachelor's in business/HR or related and 3+ years supply chain/support experience; experience with vendor pricing management, Fusebox platform, EDI/EDI 810 invoice workflows, requirements engineering in agile, SLA/KPI design, analytics and pricing controls.
Fusebox, EDI 810, EDI
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