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2,823 support manager jobs at 1,447 companies in Illinois

1mo
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Administrative Support Manager
Lemont or Chicago
OnsiteFull Time
Constellis
Constellis: Provides private security, tactical training, and risk management services.
Experience in administrative management within a 24/7 or security environment; payroll/billing and financial recordkeeping; fleet and records management; compliance tracking and data handling; ability to maintain confidentiality.
Mobile Video System (MVS)
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1mo
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Team Support Manager
Chicago or Washington or Boston or New York or Charlotte or Miami
$104k-$180k/yr HybridFull Time
Orrick, Herrington & Sutcliffe
Orrick, Herrington & Sutcliffe: Global law firm providing comprehensive legal and advisory services.
3+ MgmtBachelor’s degree or equivalent experience; 3+ years managing teams in complex professional services; strong people leadership, operational execution, change management, and use of data/metrics; experience in legal or financial services preferred.
ServiceNow
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1w
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Senior Product Support Manager
Mossville or Tucson or Clayton
$148k-$222k/yr OnsiteFull Time
Caterpillar
CaterpillarNYSE: CAT: Manufactures construction equipment, mining machinery, and industrial engines.
Bachelor's in engineering/marketing or equivalent; customer service or product support leadership; Six Sigma Green Belt experience preferred; experience with telematics and site technologies; strong communication and decision-making skills.
telematics
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3w
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Captive Support Manager
Itasca, Illinois, United States
$105k-$110k/yr HybridFull Time
Captive Resources
Captive Resources: Provides consulting and management services for member-owned group captives.
5+ YOE2+ MgmtBachelor's degree or equivalent; 5+ years operations/service leadership with 2+ years direct people management in a metrics-driven environment; experience with KPIs, SLAs, coaching, continuous improvement, and change leadership.
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1w
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Facilities Support Manager
Elk Grove Village, Illinois, United States
$94k-$125k/yr OnsiteFull Time
Advanced Technology Services
Advanced Technology Services: Provides managed industrial maintenance and reliability services for manufacturers.
5+ YOE5+ MgmtBachelor's or equivalent, 5+ years supervisory experience, strong communication and computer skills, proficiency with Microsoft Word/Excel/Outlook, ability to lift >30 lb and perform office tasks.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Windows
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3w
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Customer Support Manager
Goodfield, Illinois, United States
OnsiteFull Time
VIVO
VIVO: Designs and manufactures ergonomic workspace solutions and office furniture.
3+ Mgmt3+ years customer support management experience with strong technical and report-management skills, attention to detail, and ability to lead a team and develop policies.
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2mo
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Manager - Academic Support Centers
Palatine, Illinois, United States
$71k-$99k/yr OnsiteFull Time
Harper College
Harper College: Public community college providing associate degrees and vocational training.
3+ YOEMaster’s degree in Education or related field; minimum 3 years tutoring/academic support; strong leadership, organizational and communication skills.
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1mo
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Legal Support Services & Operations Manager
Chicago, Illinois, United States
$135k-$175k/yr HybridFull Time
Marshall, Gerstein & Borun
Marshall, Gerstein & Borun: Provides comprehensive intellectual property legal services and strategic counsel.
5+ YOE5+ Mgmt5+ years managing legal administrative support or operations in a law firm or professional services setting; familiarity with patent/trademark/litigation support; proficiency with Microsoft Office (Word, Excel, PowerPoint); experience in training, staffing strategy, and process improvement.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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4w
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Customer Support Manager
Chicago or United States
$80k-$100k/yr RemoteFull Time
Casechek
Casechek: Automates surgical implant procurement and billing for healthcare providers.
4+ YOE4+ Mgmt4+ years customer support leadership; experience building support operations, processes, SLAs; strong analytical mindset using KPIs; experience with support tools (Salesforce preferred, Talkdesk); excellent communication and people leadership.
Salesforce, Talkdesk
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1mo
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Technical Support Manager
Oregon or Washington or California or Florida or Idaho or Iowa or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or Ohio or Pennsylvania or Tennessee or Texas or Arizona or Illinois or Colorado or Connecticut or New Hampshire or Virginia or South Carolina
$60k-$70k/yr RemoteFull Time
Foureyes
Foureyes: Data platform providing sales intelligence for automotive dealerships.
2+ YOE2+ years in technical support for SaaS, strong communication, analytics, and troubleshooting skills; proficiency with Salesforce Lightning, Google Suite, and customer support tools.
Foureyes, Salesforce, Intercom, Google Suite, Salesforce Lightning, Slack, JIRA
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1mo
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Manager, Customer Support
Chicago or Dallas or Atlanta
$75k-$105k/yr RemoteFull Time
Applied Systems
Applied Systems: Cloud-based software for insurance agency and brokerage management.
5+ Mgmt5+ years leading contact center or customer support escalation teams; strong data analysis; experience with Jira, Confluence, Salesforce Service Cloud; ability to manage escalations, drive processes, and coach teams. Bachelor’s degree preferred.
Jira, Confluence, Salesforce Service Cloud
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Manager, Care Management Support
Illinois or East Chicago
$78k-$108k/yr HybridFull Time
Humana
HumanaNYSE: HUM: Provides health insurance plans and clinical healthcare services.
3+ YOE3+ MgmtMust reside in Illinois. Bachelor’s degree required. 3+ years Microsoft Word/Excel/Outlook technical experience and 3+ years management experience. Experience with EMR, data analysis, briefings, strong communication and critical thinking.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Electronic Medical Records (EMR), Montage
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2w
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IS Services & Support Manager
Chicago, Illinois, United States
HybridFull Time
Turner Construction
Turner Construction: Manages and constructs large-scale commercial and infrastructure projects.
10+ YOEBachelor's degree in IT or related field (or equivalent), ~10 years progressive IS/support experience, project and change management knowledge, supervisory and vendor management experience, strong communication and analytical skills.
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1mo
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Manager, Commercial Customer Support
Alabama or Florida or Georgia or Illinois or Kansas or Maryland or Michigan or New York or Ohio or Tennessee or Texas or Virginia
RemoteFull Time
Point Broadband
Point Broadband: Delivers fiber internet and voice services to rural communities.
5+ YOE3+ Mgmt5+ years in customer support/commercial operations with 3+ years managing supervisors; experience supporting business customers, managing escalations, analytical and communication skills, contract/billing interpretation, and ability to travel periodically.
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2mo
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Manager, Customer Support
Chicago, Illinois, United States
$109k-$130k/yr HybridFull Time
Intercom
Intercom: AI-first customer service platform for automated and human support.
4+ YOE3+ Mgmt4+ years in customer support with 3+ years leading a team; strong communication; data-driven; experience with SaaS; remote/global collaboration.
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5d
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Manager Turbine Support
Warrenville, Illinois, United States
$162k-$180k/yr HybridFull Time
Constellation Energy
Constellation EnergyNASDAQ: CEG: Produces carbon-free electricity and supplies energy to customers.
8+ YOEBachelor's with 8+ yrs power generation or equivalent experience; demonstrated leadership in ≥3 refueling outages; maintain access/medical requirements.
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1mo
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Manager, Underwriting Support
Scottsdale or Rolling Meadows or Kansas City or Omaha
$61k-$96k/yr HybridFull Time
IAT Insurance Group
IAT Insurance Group: Provides specialty property and casualty insurance and surety products.
3+ YOEAssociates degree required (Bachelors preferred) with 3+ years relevant experience; knowledge of underwriting support processes, rating and policy issuance platforms, system testing; strong analytical, communication, and leadership skills; U.S. work authorization required.
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1w
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Business Support Manager
Chicago, Illinois, United States
$47k-$79k/yr OnsiteFull Time
Shirley Ryan AbilityLab
Shirley Ryan AbilityLab: Provides inpatient rehabilitation care and clinical research services.
3+ YOEAssociate degree in business or office management required (Bachelor's preferred),3+ years office management experience with staff supervision, strong computer, communication, organizational and accounting skills.
ReqLogic
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6d
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Client Support Manager
Plano or Buffalo Grove or Chicago or Philadelphia or Dallas
$79k-$89k/yr HybridFull Time
Onbe
Onbe: Modernizes business-to-individual disbursements and managed payment programs.
3+ YOEBachelor's degree preferred, 3+ years building or managing client relationships, excellent communication and relationship-building skills.
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1mo
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Product Support Manager
East Peoria, Illinois, United States
$85k-$127k/yr OnsiteFull Time
Enercon Engineering
Enercon Engineering: Designs and manufactures custom power generation and control systems.
3+ YOELead field service and commissioning, manage service operations, drive revenue growth, cross-functional collaboration, and team development.
PLCs, SCADA, HMI, protective relays, generator controls
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