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4,624 support manager jobs at 2,050 companies in Manhattan, NY

1mo
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
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3w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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2w
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Team Support Manager
New York or Boston
$119k-$180k/yr HybridFull Time
Orrick
Orrick: Provides international legal services focused on technology, energy, and finance.
3+ YOE3+ Mgmt3+ years managing teams in complex, client-facing environments; strong people leadership, performance management, change management, operational execution, and data-driven decision-making; bachelor’s degree or equivalent experience.
ServiceNow
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1mo
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Product Support Manager
Mahwah or Irvine or Los Angeles
$107k-$150k/yr FieldFull Time
JLR
JLR: Manufacturer of luxury vehicles and sport utility vehicles.
5+ YOE2+ MgmtBachelor's degree or equivalent,7+ years automotive experience,5+ years litigation/case management experience,2+ years people management; strong leadership, analytical, litigation workflow and change management skills.
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2w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
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2mo
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Manager, Client Support
New York, New York, United States
$75k/yr OnsiteFull Time
God's Love We Deliver
God's Love We Deliver: Prepares and delivers medically tailored meals to ill individuals.
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
MS Office, Program management software
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2w
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Central SMO Support Manager
Los Angeles or Georgia or Minnesota or Massachusetts or Colorado or California or Seattle or Washington or Boston or New York City
$109k-$185k/yr OnsiteFull Time
MiniMed Group
MiniMed GroupNasdaq: MMED: A that develops insulin delivery systems and connected care to improve life for people with diabetes.
5+ YOEBachelor's degree and 5+ years program management experience, Smartsheet proficiency, divestiture or spin-off exposure preferred, healthcare domain knowledge, strong presentation and change management skills.
Smartsheet
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3w
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Product Support Manager- Corporate Deposits - Vice President
New York, New York, United States
$110k-$190k/yr HybridFull Time
Morgan Stanley
Morgan StanleyNYSE: MS: Global financial services firm providing investment and wealth management.
5+ YOE5+ years in client onboarding, product support, middle office or cash management; experience with corporate banking products, Salesforce proficiency, bachelor’s degree in Finance/Economics/Business.
Salesforce
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2mo
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Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing legal services for complex corporate matters.
8+ YOE8+ years eDiscovery and project management experience, bachelor’s degree, PMP or CEDS preferred, expertise in eDiscovery processes, IT systems architecture, forensics collection, and litigation support.
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1mo
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Customer Support Manager
New York City, New York, United States
OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer support management experience, leadership and coaching skills, strong communication, problem-solving, CRM proficiency, healthcare/homecare experience preferred.
CRM software
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Product Support Manager
New York, New York, United States
HybridFull Time
Clay
Clay: Platform for automated lead enrichment and sales workflows.
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
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2mo
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
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1w
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IT Support Manager
Totowa, New Jersey, United States
OnsiteFull Time
Cibo Vita
Cibo Vita: Manufacturer of healthy, functional snack foods and confectionery products.
5+ YOE5+ years IT support experience; experience with Microsoft 365, Active Directory, Windows, networking; manufacturing/distribution support preferred; ability to lead projects and mentor junior staff.
Microsoft 365, Active Directory, Azure Active Directory, Exchange Online, Teams, SharePoint, OneDrive, Windows, VPNs, firewalls
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1mo
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Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
Littler Mendelson, P.C.
Littler Mendelson, P.C.: Global law firm focused exclusively on employment and labor law.
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
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2mo
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Desktop Support Manager
New York City, New York, United States
$122k-$125k/yr OnsiteFull Time
NYU Langone Health
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
5+ YOE5+ years experience and BA/BS or equivalent, prior supervisory experience, ability to lead IT staff, schedule and budget work group, manage desktop/infrastructure support, work nights/off-peak as needed, strong communication skills.
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6d
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Customer Support Manager
New York City, New York, United States
$100k-$140k/yr OnsiteFull Time
Pickle
Pickle: A peer-to-peer rental marketplace providing convenient access to underutilized consumer goods.
4+ YOE2+ MgmtRequires 4+ years in customer operations, support, or CX; 2+ years managing teams; experience owning metrics and SLAs; strong analytical, critical-thinking, judgment, and communication skills; NYC residence and four in-office days weekly.
Intercom, Fin, SEON, Sheets, Microsoft Excel, Zendesk, SQL
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4w
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Manager Program Support (Various)
New York City, New York, United States
$87k-$109k/yr HybridFull Time
Metropolitan Transportation Authority
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
6+ YOEBachelor's degree in a related field, minimum 6 years related experience, strong analytical and communication skills, proficiency with Microsoft Office; PeopleSoft, Power BI, Asite/PSR/Visio preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, PeopleSoft, Power BI, Asite, PSR, Visio
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2mo
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IT Support Manager
Mahwah, New Jersey, United States
$85k-$100k/yr HybridFull Time
Janome America
Janome America: Sells household and computerized sewing machines and embroidery equipment.
5+ YOE1+ MgmtFive+ years IT support/operations with supervision; Microsoft 365 and ERP experience; MSP coordination; AI productivity tools adoption.
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2mo
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Client Support Manager
New York, New York, United States
HybridFull Time
Versana
Versana: Provides a real-time digital platform for syndicated loan data.
3–7 years in leading customer support; SaaS/fintech experience; ticketing systems and SLAs; strong communication.
Zoho, Zendesk, SQL, Microsoft Office Suite
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IT Support Manager
Jamaica, New York, United States
$75-$85/hr OnsiteFull Time
A.M.T.A.E. Solutions
A.M.T.A.E. Solutions: Provides professional IT, consulting, and technical workforce solutions.
5+ YOE2+ Mgmt5+ years IT support experience, 2+ years leading technical teams; experience with POS/retail technology, Windows systems, peripherals, basic networking, and ticketing/ITSM processes; strong communication and customer service skills.
Oracle Micros, NCR, PAR Brink, Toast, Microsoft Windows
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