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4,463 support manager jobs at 2,024 companies in Queens, NY

3w
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Legal Support Manager
Atlanta or Baltimore or New York City or Washington or Philadelphia or Miami or Boston
$113k-$172k/yr HybridFull Time
DLA Piper
DLA Piper: Global law firm providing comprehensive legal and business services.
5+ YOE2+ Mgmt5+ years executive legal support experience with 2+ years supervisory responsibility, strong communication, organizational and computer skills, ability to manage multiple projects and maintain confidentiality.
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2w
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
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5d
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Team Support Manager
New York or Boston
$119k-$180k/yr HybridFull Time
Orrick
Orrick: Provides international legal services focused on technology, energy, and finance.
3+ YOE3+ Mgmt3+ years managing teams in complex, client-facing environments; strong people leadership, performance management, change management, operational execution, and data-driven decision-making; bachelor’s degree or equivalent experience.
ServiceNow
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3w
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Product Support Manager
Mahwah or Irvine or Los Angeles
$107k-$150k/yr FieldFull Time
JLR
JLR: Manufacturer of luxury vehicles and sport utility vehicles.
5+ YOE2+ MgmtBachelor's degree or equivalent,7+ years automotive experience,5+ years litigation/case management experience,2+ years people management; strong leadership, analytical, litigation workflow and change management skills.
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1w
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Product Support and Training Manager
New York City or Santa Monica or Los Angeles or Palo Alto or Chicago or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$120k-$175k/yr HybridFull Time
Cooley
Cooley: Provides legal counsel to technology and life sciences companies.
5+ YOE5+ years supporting web/SaaS applications with experience in product support, training, knowledge management, supervising staff, and cross-functional collaboration.
Microsoft Office, iManage, Azure DevOps, Jira, Confluence, Agile/Scrum, CI/CD, JSON, XML, SQL
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2mo
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Manager, Client Support
New York, New York, United States
$75k/yr OnsiteFull Time
God's Love We Deliver
God's Love We Deliver: Prepares and delivers medically tailored meals to ill individuals.
3+ YOE3+ Mgmt3+ years managing programmatic activities; experience supervising staff; strong customer service and data skills; Bachelor’s preferred; graduate degree strongly preferred.
MS Office, Program management software
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1w
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Central SMO Support Manager
Los Angeles or Georgia or Minnesota or Massachusetts or Colorado or California or Seattle or Washington or Boston or New York City
$109k-$185k/yr OnsiteFull Time
MiniMed Group
MiniMed GroupNasdaq: MMED: A that develops insulin delivery systems and connected care to improve life for people with diabetes.
5+ YOEBachelor's degree and 5+ years program management experience, Smartsheet proficiency, divestiture or spin-off exposure preferred, healthcare domain knowledge, strong presentation and change management skills.
Smartsheet
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2mo
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Senior Practice Support Project Manager
New York, New York, United States
$170k-$190k/yr HybridFull Time
Latham & Watkins
Latham & Watkins: Global law firm providing legal services for complex corporate matters.
8+ YOE8+ years eDiscovery and project management experience, bachelor’s degree, PMP or CEDS preferred, expertise in eDiscovery processes, IT systems architecture, forensics collection, and litigation support.
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1w
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Manager, IT Support
New York City, New York, United States
$230k-$265k/yr HybridFull Time
Anthropic
Anthropic: Developing safe and reliable artificial intelligence systems.
7+ YOE3+ Mgmt7+ years in IT support/operations with 3+ years managing support teams; hands-on macOS, identity and access, hardware lifecycle, AV response; strong communication, security-first mindset, and metric-driven leadership.
macOS, AV, Claude
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2mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
Profound
Profound: Analytics platform for brand visibility in AI-generated search results.
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
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1w
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Senior Manager Program Support
New York City, New York, United States
$99k-$123k/yr HybridFull Time
Metropolitan Transportation Authority
Metropolitan Transportation Authority: Operates public transportation systems in the New York region.
7+ YOE3+ MgmtBachelor's degree in related field, minimum 7 years related experience with 3 years managerial/project manager experience; proficiency in Microsoft Office, Teams; PeopleSoft, Power BI and PM tools preferred.
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Outlook, Teams, PeopleSoft, Power BI, Asite, PSR, Visio
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1mo
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Manager, Strategy Support
Princeton, New Jersey, United States
$118k-$218k/yr OnsiteFull Time
Sandoz
SandozSIX Swiss Exchange: SDZ: Develops and manufactures generic medicines and biosimilar treatments.
5+ YOEBachelor's degree, 5+ years in strategy/PMO/consulting or related; experience with governance, KPI reporting, dashboards, stakeholder coordination, executive materials; strong problem-solving and communication.
Power BI, Smartsheet, Visio, Miro
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1mo
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Customer Support Manager
New York City, New York, United States
OnsiteFull Time
Qureos
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer support management experience, leadership and coaching skills, strong communication, problem-solving, CRM proficiency, healthcare/homecare experience preferred.
CRM software
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1w
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Senior AI Support Operations Manager
United States or New York City
$113k-$140k/yr HybridFull Time
Zocdoc
Zocdoc: Online platform for searching and booking healthcare appointments.
5+ YOE5–7 years experience including 3–5 years in customer support operations or CX tooling; hands-on with AI-powered support tools (e.g., Forethought AI), CRM platforms; ability to translate processes into scalable automations and improve CSAT, containment, deflection, and productivity.
Forethought AI, CRM
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1mo
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Technical Support Manager
New York City, New York, United States
$140k-$170k/yr OnsiteFull Time
Sigma Computing
Sigma Computing: Cloud-native analytics platform featuring a spreadsheet-style interface.
5+ YOE2+ MgmtBachelor's in a technical field required; 5+ years supporting data platforms, 2+ years people management; strong SQL and data modeling skills; experience with cloud data warehouse concepts; excellent communication.
Sigma, SQL, Cloud Data Warehouse (CDW), Snowflake, Redshift, BigQuery, GCP, AWS, Python
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2mo
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Product Support Manager
New York, New York, United States
HybridFull Time
Clay
Clay: Platform for automated lead enrichment and sales workflows.
Lead and mentor a product support team; drive monthly targets and CSAT; optimize support systems; collaborate with engineering and product.
Intercom, Linear, Rootly, SQL, Python, R
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1mo
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Litigation Support Project Manager - Multiple Offices (Hybrid)
Boston or New York City or Newark or Philadelphia or New Haven
$62-$81/hr HybridFull Time
Littler Mendelson, P.C.
Littler Mendelson, P.C.: Global law firm focused exclusively on employment and labor law.
10+ YOE10+ years eDiscovery/litigation support project management experience, Bachelor’s degree required, RelativityOne/Everchron/OnCue experience, strong eDiscovery/EDRM knowledge, stakeholder and team management skills.
RelativityOne, Everchron, OnCue
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1mo
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Desktop Support Manager
New York City, New York, United States
$122k-$125k/yr OnsiteFull Time
NYU Langone Health
NYU Langone Health: Academic medical system providing comprehensive patient care and education.
5+ YOE5+ years experience and BA/BS or equivalent, prior supervisory experience, ability to lead IT staff, schedule and budget work group, manage desktop/infrastructure support, work nights/off-peak as needed, strong communication skills.
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2mo
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IT Support Manager
Mahwah, New Jersey, United States
$85k-$100k/yr HybridFull Time
Janome America
Janome America: Sells household and computerized sewing machines and embroidery equipment.
5+ YOE1+ MgmtFive+ years IT support/operations with supervision; Microsoft 365 and ERP experience; MSP coordination; AI productivity tools adoption.
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2mo
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Client Support Manager
New York, New York, United States
HybridFull Time
Versana
Versana: Provides a real-time digital platform for syndicated loan data.
3–7 years in leading customer support; SaaS/fintech experience; ticketing systems and SLAs; strong communication.
Zoho, Zendesk, SQL, Microsoft Office Suite
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