169 support operations lead jobs at 103 companies in Arlington, MD
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Operations Lead & Sales Support, Showroom
Tysons, Virginia, United States
$20-$26/hr OnsiteFull Time
2+ YOE2+ years retail experience in operations or leadership support, strong organization, problem-solving, multitasking, communication, POS experience preferred, flexibility for evenings/weekends/holidays.
POS
5d
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Operations Lead
Bethesda or North America
$98k-$163k/yr OnsiteFull Time
10+ YOEActive TS/SCI clearance with polygraph, bachelor's degree in a related field, and 10+ years of administrative and front office support experience; strong communication and organizational skills required.
3d
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Operations Support Center Lead
Annapolis Junction, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtActive Secret clearance and U.S. citizenship required. Requires 10+ years in operations support, helpdesk, call center, or customer service, including 5+ years managing teams, plus ticketing-system experience.
Remedy v20.02, ServiceNow
3d
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Operations Lead
Reston, Virginia, United States
$120k-$140k/yr HybridFull Time
7+ YOERequires 7+ years in IT operations, production support, service delivery, DevSecOps, or infrastructure operations; bachelor's degree; U.S. citizenship; clearance eligibility; and incident, change, release, and operational readiness experience.
1w
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Support Lead Part Time
Greenbelt, Maryland, United States
$16/hr OnsitePart Time
1+ MgmtHigh school graduate or equivalent, at least 1 year of management experience, strong communication and multitasking skills, flexible schedule, and ability to perform physical store operations.
1mo
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Executive Operations Lead
Washington or Miami or United States
$92k-$110k/yr RemoteFull Time
5+ YOE5+ years executive operations/support experience; proven support for senior executives; strong project management, written communication, discretion, and proficiency with Google Workspace and Zoom.
Google Workspace, Zoom, CRMs
2mo
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EUS Operations Lead
Bethesda, Maryland, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years IT operations/end-user support experience, 5+ years leading large service desk operations, strong ITIL knowledge, ServiceNow/SCCM/Jamf experience, federal environment familiarity, reporting and dashboard skills.
ServiceNow, Power Automate, SCCM, Jamf, Bomgar, Apple Remote Desktop, Casper, Active Directory, Group Policy, BitLocker, McAfee ePO, CMDB, Microsoft Teams, Windows, Mac OS, iOS
1w
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Momentum Technical Support Lead
Fairfax or Lafayette or Lebanon
$64k-$157k/yr HybridFull Time
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
3w
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Cybersecurity Operations Lead
Alexandria, Virginia, United States
$170k-$190k/yr HybridFull Time
10+ YOE5+ MgmtU.S. citizenship, 10+ years of security operations and penetration testing support, 5+ years managing security operations, bachelor's degree in IT or computer science, CISSP-ISSMP and CISSP-ISSAP; Public Trust obtainable.
Continuous Diagnostics and Mitigation (CDM), security information and event management (SIEM), Data Loss Prevention (DLP), System Development Life Cycle (SDLC)
3w
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Cybersecurity Business Operations & Sales Support Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$271k/yr HybridFull Time
8+ YOERequires 8+ years of enterprise cybersecurity sales experience, pipeline management, RFP leadership, CRM proficiency, incident response knowledge, and strong executive communication skills.
MMP, MMS, MME, MxDR, MDR, SOC, CRM
3w
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IAM Operations Lead
Reston or McLean or Washington
$99k-$225k/yr OnsiteFull Time
3+ YOE3+ years supporting PKI environments; AD CS administration; security-system monitoring, patching, troubleshooting, and maintenance; Linux administration; TS/SCI clearance; high school diploma or GED.
Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Microsoft Edge, Apple Safari, Opera Browser, Blackberry Browser, Active Directory Certificate Services (AD CS), Linux, Keyfactor, Venafi, ACME, SCEP
2w
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Lead Analytical and Executive Support, Lead Analyst
Aberdeen Proving Ground, Maryland, United States
$125k-$150k/yr OnsiteFull Time
7+ YOEBachelor's degree in business or a technical field, 7+ years in engineering/science management, operations research, or financial/cost analysis, active Secret clearance, and executive analytical support experience.
DEVCOM C5ISR, ACC-APG
1w
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Field Operations Lead
Fairfax or Virginia
$135k-$175k/yr HybridFull Time
4+ YOERequires U.S. citizenship, active Secret clearance, 4+ years with a bachelor's degree or 8+ years with a high school diploma, ISR experience, sensor knowledge, SOF support, and 10–30% CONUS/OCONUS travel.
Artificial Intelligence (AI), Videx, UVDS, MI Online, Synthetic Aperture Radar (SAR), SIGINT, machine learning, automatic/aided target recognition (ATR), Unified Video Dissemination System (UVDS), Commercial Ku, Commercial Ka, Wideband Global Satellite Communications (SATCOM) Ka
3w
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Support Center Lead & User Operations Manager
Aberdeen, Maryland, United States
$120k-$180k/yr HybridFull Time
5+ YOE4+ MgmtActive Secret clearance, 5+ years IT service desk or lab support experience, 4+ years help desk management, Associate/Bachelor degree in IT or related, DoD 8570 IAT Level II (eg Security+ CE), experience with Jira Service Management/Remedy.
Jira Service Management, Remedy, ITIL
1w
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Support Team Lead
Cockeysville or Baltimore or Hunt Valley
$31-$47/hr HybridFull Time
3+ YOEHigh school diploma/GED, 3 years of IT experience, advanced operating system, business application, printing, and network knowledge, communication skills, documentation ability, and a valid driver's license.
Windows Server, Windows 10, Microsoft 365, Active Directory, Azure AD
2w
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Lead Account Support
Baltimore, Maryland, United States
$90k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED and 3-4 years of related experience. Requires Microsoft Office proficiency, advanced math, organizational skills, and ability to analyze complex operational and financial issues.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Technical Platform Operations Support, Manager
Dallas or McLean
$138k-$206k/yr OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent experience, 8+ years in technology or platform operations, 3+ years leading technical teams, enterprise platform support, ITIL processes, incident management, monitoring, and executive reporting.
ITIL, SLOs, SLAs
2mo
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Inside Sales & Operations Support Specialist
New York City or Wyomissing or Philadelphia or Baltimore
OnsiteFull Time
Support design studio operations, generate and qualify leads, provide technical/design consultations, use Salesforce and AV tech, strong customer service and organizational skills; college degree preferred; ability to travel.
Salesforce, AV
2mo
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Spatial Front, Inc - IT Operations Lead
Arlington, Virginia, United States
HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent experience; 5+ years IT operations/production support with 2+ years leading teams; hands-on experience with enterprise workload automation (Stonebranch) and tools like Ab Initio Control Center, GoAnywhere, Phire, Windows/RDP, VDI, Azure DevOps Boards; must be U.S. citizen with active Secret clearance or ability to ob...
Stonebranch, Ab Initio Control Center, Phire, GoAnywhere, Windows/RDP, UNIX/Linux, VDI, Azure DevOps Boards (ADO), PeopleSoft, PeopleSoft HCM
1d
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Operations Lead / Active Top Secret
Beltsville, Maryland, United States
$135k-$216k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree or equivalent experience, 12 years in IT or cybersecurity, 5 years in cloud security and infrastructure support, 8 years in cybersecurity solution engineering, ITIL Foundation, U.S. citizenship, and active Top Secret clearance.
Windows Server, Linux/Unix, Active Directory, Group Policy, DNS, DHCP, PKI, BGP, OSPF, VMware vSphere/ESXi, Hyper-V, AWS GovCloud, Azure Government, SIEM, Splunk, ArcSight, Microsoft Sentinel, IDS/IPS, EDR/XDR, ServiceNow, Python, PowerShell, Ansible, Power Automate, SD-WAN, MPLS
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