85 support operations lead jobs at 60 companies in Burlingame, CA
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yrHybridFull Time
OpenAI: AI research and deployment focused on beneficial AGI.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
Five BelowNASDAQ: FIVE: Extreme-value specialty retailer for teens and tweens.
1+ MgmtHigh school diploma or equivalent, at least 1 year of management experience, strong communication and multitasking skills, and ability to work flexible retail schedules and perform physical store duties.
Cybersecurity Business Operations & Sales Support Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$271k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOERequires 8+ years of enterprise cybersecurity sales experience, pipeline management, RFP leadership, CRM proficiency, incident response knowledge, and strong executive communication skills.
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Leads pharmacy operations, supports prescription processing and customer service, and assists pharmacy and vision center customers. Specific duties and requirements are provided in the complete job description.
University of California, San Francisco: Public research university dedicated to health sciences and patient care.
Prior fitness center and customer service experience; ability to lead a small team, multitask, maintain confidentiality, and work a flexible schedule (Mon–Sun 5am–10pm). CPR/AED and First Aid required within 3 months (training provided).
5+ YOE2+ MgmtRequires 5+ years in software product support, including 2+ years building or leading teams; support platform administration, AI agent deployment, technical troubleshooting, bug reporting, scaling operations, analytics, and excellent written communication.
The San Francisco Compute Company: GPU cloud infrastructure providing scalable compute power for AI training and inference.
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
Cybersecurity Business Operations & Sales Support Lead
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego or Canada or Latin America
$113k-$271k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOERequires 8+ years in enterprise cybersecurity sales, revenue growth, RFP leadership, commercial negotiations, CRM platforms, and cyber readiness or incident response services.
Hercules: Private San Francis software helping businesses build custom apps and websites with AI.
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
SolutionBox Insight: Agentic software creation platform that lets anyone build applications using natural language.
5+ YOERequires 5+ years in support operations or technical systems, Zendesk administration, SaaS integrations using APIs and webhooks, troubleshooting, and cross-functional prioritization.
Nautilus BiotechnologyNasdaq: NAUT: Public biotechnology developing single-molecule proteomics tools for drug development, precision medicine, and human-health research.
5+ YOE5+ MgmtLead post-sales support for instruments, assays, and software; build service programs; manage teams; travel up to 30%.
Harvey: Developing AI solutions for legal and professional services.
Experience managing executive assistants, hiring and developing teams, supporting C-level leaders, operating in high-growth companies, managing globally across offices and time zones, and leading cross-functionally.
TikTok USDS Joint Venture LLC: Ensuring U.S. data security and content integrity for TikTok.
5+ YOE2+ Mgmt5+ years in customer insights, analytics, technical program management, product operations, or CX engineering, including 2+ years of direct people management; expertise in data visualization, bug tracking, triage, and RCA.
PinterestNYSE: PINS: A visual discovery engine for finding inspiration.
8+ YOE8+ years in advertiser deals, program management, sales operations, revenue operations, or sales support; relevant bachelor's or master's degree or equivalent experience; strong analytical, communication, and cross-functional skills.
Notion: Collaborative workspace for notes, projects, and AI tools.
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
PinterestNYSE: PINS: A visual discovery engine for finding inspiration.
8+ YOE8+ years in advertiser deals, program management, sales operations, revenue operations, or sales support; strong analytics, communication, facilitation, cross-functional collaboration, and digital advertising knowledge.
PetcoNASDAQ: WOOF: Pet health and wellness retailer and veterinary services provider.
Previous retail experience required; key holder or supervisory experience preferred. Must lead store operations, handle cash/pos transactions, support partners, perform merchandising and inventory tasks, lift up to 50 lb, and work flexible hours including evenings/weekends.
HCLTechNSE: HCLTECH: Supercharging progress through technology, engineering, and digital transformation.
Senior manufacturing operations specialist supporting work orders, production control, material readiness, manufacturing systems, reporting, cross-functional coordination, and continuous improvement.