866 support operations manager jobs at 570 companies in Hackettstown, NJ
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Senior Manager, Support Operations
New York or San Francisco or United States
HybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
10+ YOE10+ years in operations/support ops leadership in fast-growing B2B software, experience managing program managers and global/BPO relationships, expert knowledge of customer support technologies and strong executive communication.
Salesforce, Fin, JIRA, Slack, Decagon, Sierra, IEX, NICE, Microsoft 365
NFI Industries: A transportation and logistics providing distribution and warehouse support services.
5+ YOEBachelor's degree, 5+ years distribution management experience, WMS and Microsoft Office proficiency, project management, strong communication, training and coaching skills, able to travel up to 75% and work extended hours.
ShipBob: Global fulfillment and logistics technology platform for e-commerce.
3+ YOE3+ MgmtRequires 3–5+ years of e-commerce fulfillment operations leadership, 3+ years opening new sites, 3PL experience, fulfillment expertise, Excel skills, travel access, and ability to work onsite up to 90%.
Microsoft Office, Microsoft Excel, CAD, Jira, Cubiscan, WMS, SOPs
Kalshi: Regulated financial exchange for trading on real-world events.
2+ YOE2+ years in customer support/operations, strong written/verbal communication, problem-solving, tech comfort, attention to detail, ability to manage priorities in a fast-paced environment.
Learning Ladders ABA: Provides personalized ABA therapy services for children with autism.
Operations management experience with strong leadership, communication, project management skills, and willingness to travel nationwide to support multi-site operations.
Parsippany or Wilkes-Barre or New York City or Conshohocken
$70k-$120k/yrHybridFull Time
Berkshire Hathaway GUARD Insurance Companies: Provides property and casualty insurance products to small businesses.
5+ YOEBachelor's degree,5+ years progressive operations leadership (3+ years in P&C preferred),vendor management,SLA/KPI design,financial and process improvement experience,facility with imaging/intake automation.
Cushman & WakefieldNYSE: CWK: Global commercial real estate and property services firm.
3+ YOE3+ MgmtBachelor's degree and 3+ years managerial experience; 3+ years operational/project management and executive support; strong communication, HR knowledge, and Microsoft Office/Salesforce/Workday familiarity.
CloudKitchens: Provides kitchen infrastructure and software for delivery-only restaurants.
2+ YOE2+ MgmtPreferred: 2 years in operations management, employee or assistant management, restaurant management, or property management. Requires team leadership, customer support, sales, reporting, and facility maintenance skills.
Ralph LaurenNYSE: RL: Designs and sells premium lifestyle products including apparel and home goods.
5+ YOE5+ MgmtBachelor's degree (or equivalent) and 5+ years experience managing teams and technical operations for ecommerce; hands-on development/QA/infrastructure experience; knowledge of ecommerce workflows, SLAs, incident management and vendor coordination.
Senior Customer Support Operations Readiness Program Manager
San Francisco or New York City or Portland or Canada or United States
$110k-$152k/yrRemoteFull Time
Mercury: Banking services and financial software designed for startup companies.
3+ YOERequires 3–5 years in operations readiness, support operations, enablement, program management, or similar roles, plus cross-functional coordination, process improvement, communication, prioritization, and change management experience.
Foam & Wash: Offers car wash, laundromat, and gas station services.
3+ YOEMinimum 3 years management experience; able to cover manager and associate roles, manage operations, staffing, training, and sales metrics; dependable transportation; mechanical aptitude; ability to stand long periods and work outdoors.
Corporate Vice President - Manager, Agent Support Operations
New York City, New York, United States
$133k-$190k/yrHybridFull Time
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
8+ YOE8+ years leading help desk/contact center or technology support operations; experience with cloud contact center platforms, outsourced vendor management, BYOD environments, operational analytics, workforce planning, and AI/self-service initiatives.
World Education Services: Evaluates international academic credentials for immigrants and students.
5+ YOERequires 5 years in project management, operations, consulting, or executive support; senior executive and Board-level experience; bachelor's degree or equivalent; strong communication, planning, analytical, organizational, and relationship skills.
Cardo AI: AI-powered technology platform for asset-based finance management.
3+ YOE3+ years in an Executive Assistant/Operations Manager support role; international travel logistics; English proficiency; C-suite interaction; tech tools; legal/international compliance experience preferred.
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yrRemoteFull Time
RyderNYSE: R: Provides fleet management and supply chain logistics solutions.
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
New Brunswick or Newark or Philadelphia or Lancaster
FieldFull Time
GoTo Foods: Operates and franchises iconic global restaurant and snack brands.
Experience in quality/service/cleanliness (QSC) assessments, supporting new store openings, training, cross-functional communication, coaching store operators, and driving operational excellence.
Vancouver or New York or Salt Lake City or San Francisco or Seattle
$118k-$147k/yrHybridFull Time
Brex: Corporate cards and spend management software for businesses.
3+ YOE3+ years in revenue/sales operations or similar, experience with Salesforce and GTM systems, ability to support multiple GTM teams, strong analytical and stakeholder management skills, willing to work in-office three days/week.
FPWA: Anti-poverty advocacy and support for New York social services.
3+ YOEManage Salesforce and fundraising systems, ensure data integrity, oversee gift processing, produce fundraising reports, support donor research and event logistics; BA required and 3+ years nonprofit development operations experience.
Salesforce, Instrumentl, iWave, Microsoft Excel, PowerPoint, Microsoft Outlook
Elior North AmericaEuronext Paris: ELIOR: Provides contract foodservice and catering management for institutions.
5+ YOE5+ years coordinating foodservice operations, demonstrated leadership, strong verbal and written communication, customer service skills, and willingness to travel up to 75%.