16,969 support operations manager jobs at 6,069 companies in United States
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Support Operations Manager
San Francisco, California, United States
$279k-$310k/yrHybridFull Time
OpenAI: Develops artificial intelligence models and generative AI software services.
8+ YOE8+ years leading support operations with vendor management, automation, service governance, data-driven metrics, and partnering with engineering to operationalize AI across support.
Model N: Cloud software for revenue management and regulatory compliance.
8+ YOE8–10 years in Support Operations or related; leadership experience; Salesforce Service Cloud expertise; AI tooling familiarity; strong analytics; willing to travel.
Associa: Provides management and maintenance services for homeowners associations.
Experience in operations or customer support, strong communication, organization, problem-solving, ability to manage multiple priorities, and process improvement and workflow documentation skills.
Worldwide Clinical Trials: Provides global clinical research and drug development services.
5+ YOE5+ years in management support or clinical research, bachelor's degree or equivalent, strong project/program management, communication, leadership, stakeholder engagement, budget/vendor and meeting logistics experience.
CTBC BankTaiwan Stock Exchange: 2891: Commercial bank providing financial services for individuals and businesses.
10+ YOE5+ MgmtBachelor's degree or equivalent; 10+ years in back office banking operations; 5+ years in banking operations leadership; strong multi-tasking and fast-paced environment skills.
Ohio Valley Goodwill Industries: Operates thrift stores and provides vocational rehabilitation services.
3+ YOEBachelor's preferred,3-5 years administrative experience supporting leadership,proficient with Microsoft SharePoint,Microsoft OneDrive,Microsoft Office,Brittco,ADP Workforce Now,excellent communication and organizational skills.
Microsoft SharePoint, Microsoft OneDrive, Microsoft Office, Brittco, ADP Workforce Now
Bismarck or Dickinson or Fargo or Grand Forks or Jamestown or Mandan or Minot or Stanley or Valley City or Wahpeton or Watford City
$67k-$87k/yrOnsiteFull Time
SodexoEuronext Paris: SW: Provides food service and facilities management solutions.
3+ YOE3+ MgmtBachelor's degree or equivalent, 3 years functional and 3 years management experience, strong organizational and communication skills, CMMS experience preferred.
PandaDoc: SaaS platform for document automation and electronic signatures.
5+ YOE5+ years in support/experience operations, led change and tooling/AI integrations, financial forecasting and capacity planning, strong data analysis and cross-functional partnering skills.
Green Zone Recycling: A textile reclamation operator collecting and distributing secondhand apparel.
1+ YOE1+ year administrative experience, proficiency with Microsoft Outlook/Word/Excel, strong data-entry accuracy, excellent written/verbal communication, ability to track fleet maintenance and manage expense data.
Microsoft Outlook, Microsoft Word, Microsoft Excel
KI: Designs and manufactures furniture for education, healthcare, and corporate environments.
5+ YOEBachelor's degree in a related field, 5+ years manufacturing/operations or continuous improvement experience, Lean knowledge, strong data analysis and problem-solving skills; Lean/Six Sigma certification and leadership experience preferred.
Bismarck or Dickinson or Fargo or Grand Forks or Jamestown or Mandan or Minot or Stanley or Valley City or Wahpeton or Watford City
$67k-$87k/yrOnsiteFull Time
SodexoEuronext Paris: SW: Global provider of integrated food and facilities management services.
3+ YOE3+ MgmtBachelor's degree or equivalent, 3 years functional experience and 3 years management experience, experience with CMMS preferred, strong organizational and communication skills.
Kaizen Labs: Provides digital service platforms for government agencies and residents.
Experience leading customer support operations, designing escalation paths and workflows, owning key metrics, and implementing tooling (Intercom/Fin) and AI-driven automation.
Ingram MicroNYSE: INGM: Distributes information technology products and provides supply chain solutions.
5+ YOE2+ MgmtBachelor's degree or equivalent, 5+ years in technical/customer support operations, 2+ years supervisory experience, service desk/ticketing experience (Zendesk/ServiceNow/Jira), KPI and escalation ownership, support for 24x7 model.
Ingram Micro Xvantage, Zendesk, ServiceNow, Jira Service Management, KCS
Delta ElectronicsTaiwan Stock Exchange: 2308: Manufacturing power management electronics and industrial automation systems.
3+ YOEBachelor’s degree in Business Administration or related field; 3–5+ years in project coordination/operations support; data center/technical environment preferred.
Smartsheet, Asana, Jira, Microsoft Office Suite, Outlook, Excel, PowerPoint, Word
TMRW Sports: Creates technology-integrated professional sports leagues and media content.
5+ YOE5+ years in football/game or player personnel operations; experience supporting live events; strong organization, communication, and relationship-building; ability to adapt, travel, and work nights/weekends/holidays.
Signet JewelersNYSE: SIG: Global retailer of diamond jewelry and luxury watches.
High School Diploma or GED required; Associate or Bachelor’s degree in business administration, Operations Management, Logistics, or related field preferred; equivalent experience may be considered.
Inventory management software, Point of sale (POS), Microsoft Office