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312 support service manager jobs at 196 companies in Austin, TX

2mo
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Senior Service Delivery Manager
Austin, Texas, United States
$125k-$208k/yr HybridFull Time
Thales
ThalesEuronext Paris: HO: Develops electronics and digital systems for aerospace and defense.
3+ YOEBachelor's degree, 3+ years service delivery management, 7+ years eSIM/AOTA integration experience, project execution and stakeholder management, presales and contract support, ability to obtain CFIUS/DOJ post-hire clearance. PMP and ITIL preferred.
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3mo
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Seasonal Licensed Healthcare Service Delivery Manager
Austin, Texas, United States
$22-$25/hr RemoteFull Time, Seasonal
TTEC
TTECNASDAQ: TTEC: Provides global customer experience technology and business process outsourcing
1+ YOEMinimum 1 year call center or sales management experience; active Insurance License or ability to obtain via College of Insurance; focus on performance and team support; data reporting skills.
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6d
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor
Epicor: Provides industry-specific enterprise software for manufacturing and distribution.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
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2w
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Assistant Service Manager
Austin, Texas, United States
OnsiteFull Time
Hilltop Residential
Hilltop Residential: Acquires, develops, and manages multifamily apartment communities.
1+ YOE1+ years general maintenance experience, valid driver's license or reliable transportation, availability for flexible schedule and weekends, rotating on-call for emergencies, EPA Universal or HVAC certification required or company-supported.
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4d
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Service Admin
Austin, Texas, United States
OnsiteFull Time
Lithia Motors
Lithia MotorsNYSE: LAD: Nationwide automotive dealership group and transportation solutions provider.
High school graduate or equivalent, age 18 or older, strong communication, customer service, time management, phone etiquette, Microsoft Office Suite knowledge; administrative experience preferred.
Microsoft Office Suite
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2mo
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Director of Support
Austin, Texas, United States
$110k-$160k/yr OnsiteFull Time
Boom
Boom: A fintech building rental financial services and rent reporting products for renters and property managers.
5+ YOE3+ Mgmt5+ years in customer support with 3+ years managing support teams; experience improving SLA/CSAT/time-to-resolution; experience with multi-segment support and modern support platforms; startup/fintech experience preferred; schedule flexibility for 24/7 coverage.
Jira, Intercom, Zendesk, HubSpot, Pylon
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2mo
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Service Delivery Director (11009)
Austin, Texas, United States
OnsiteFull Time
Zimmer Biomet
Zimmer BiometNYSE: ZBH: Manufactures orthopedic implants and robotic surgical systems.
8+ YOEDirector-level service delivery for post-market support of robotic systems; requires extensive field service and leadership experience, complaint handling, sustaining engineering, and product lifecycle management. Travel up to 20%.
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2mo
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Support Engagement Lead
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$85k-$113k/yr HybridFull Time
Braze
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOEBachelor's degree or equivalent experience; 3+ years client-facing SaaS experience with 2+ years technical support and 1+ years account management; strong communication, analytical skills, and experience with case management tools, APIs and basic SQL.
Salesforce, Zendesk, APIs, SQL, Postman, Snowflake, Snowsight, Braze, BrazeAI, Swift, Java, Kotlin, Kibana, Datadog, HTML, CSS, JavaScript, Ruby
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1w
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Store Support Supervisor (Customer Service, Front End Support) - Full Time
Cedar Park, Texas, United States
$16-$29/hr OnsiteFull Time
Whole Foods Market
Whole Foods MarketNASDAQ: AMZN: Premium natural and organic grocery store chain.
1+ YOERequires 12+ months of retail experience, advanced product and regulatory knowledge, leadership and delegation skills, customer service ability, mathematical proficiency, and Microsoft Office and email proficiency.
Microsoft Office, email, box cutters, electric pallet jacks
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1mo
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Transition Support Partner
Fort Mill or Charlotte or San Diego or Austin or Tempe
$31-$51/hr OnsiteFull Time
LPL Financial
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
2+ YOE2+ years in financial services or client-facing role, ability to travel 50-60%, strong presentation and communication skills, proficiency with Microsoft Word/Excel/PowerPoint/Outlook and Salesforce.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Salesforce
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1w
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Team Sales Support
New Braunfels, Texas, United States
OnsiteFull Time
Holley Performance Brands
Holley Performance BrandsNYSE: HLLY: Manufactures high-performance automotive aftermarket products for car and truck enthusiasts.
High school diploma, prior retail/office/customer service or sales support experience, proficiency with Microsoft Office, ERP/order management experience preferred, strong communication and organizational skills, able to lift up to 30 lbs.
Microsoft Office, ERP
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1mo
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Retirement Service Agent
Austin, Texas, United States
$25-$30/hr HybridFull Time
Hub International
Hub International: Provides global insurance brokerage and risk management services.
1+ YOEProvide phone/email customer service for retirement plans, perform data entry, manage voicemails and emails; high school diploma and 1+ years customer service experience required.
Microsoft Word, Microsoft Excel, Gmail
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1mo
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Customer Support Representative
Austin, Texas, United States
$25-$30/hr OnsiteFull Time
Rose Dental Group
Rose Dental Group: Provides high-quality family and cosmetic dentistry services.
0+ YOEExperience in customer support, strong communication and problem-solving, CRM proficiency, ability to manage priorities under pressure, high school diploma or equivalent.
CRM
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1w
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Technical Support Supervisor
Cedar Park, Texas, United States
$67k-$84k/yr OnsiteFull Time
City of Cedar Park
City of Cedar Park: Provides municipal services to the residents of Cedar Park, Texas.
3+ YOE1+ MgmtAssociate degree in IT, computer science, or related field; 3+ years of IT support experience and 1+ year supervising or leading; technical troubleshooting, service management, reporting, and staff training skills.
IT Service Management (ITSM), FreshService, ServiceNow, Microsoft Excel
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1mo
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IT Support Specialist
Cedar Creek, Texas, United States
OnsiteFull Time
Bravo Ordnance
Bravo Ordnance: Designs and manufactures custom warhead systems for autonomous platforms.
2+ YOERequires 2+ years of IT support experience, Windows, Microsoft 365, basic networking, endpoint management, troubleshooting, customer service, U.S. person status, and ability to obtain a Secret clearance.
Windows, Microsoft 365, Jira, Zendesk, Intune
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4w
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Customer Support Representative
Austin, Texas, United States
OnsiteFull Time
Closinglock
Closinglock: Software platform preventing fraud in real estate transactions.
2+ YOE2+ years customer or technical support experience, strong written/verbal communication, problem-solving, experience with Salesforce or Intercom, basic HTML, ability to manage multiple inquiries.
Salesforce, Intercom, HTML
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3mo
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Support Teacher
Austin, Texas, United States
$17-$20/hr OnsiteFull Time
Primrose School of Austin at Mueller
Primrose School of Austin at Mueller: Provides private preschool and early childhood education services.
No prior experience required; training will be provided. Strong classroom management and communication skills preferred.
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2w
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Sales Support- Flooring Services
Pflugerville, Texas, United States
$20-$22/hr OnsiteFull Time
Flooring Services Builder Resources
Flooring Services Builder Resources: A flooring and home building services providing account management and installation services.
Provide administrative account support, manage client relationships, reconcile and enter purchase orders, strong communication and organizational skills; familiarity with CRM software preferred.
CRM software, operating system
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1mo
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Support Teacher
Austin, Texas, United States
$17-$20/hr OnsiteFull Time
Primrose School of West Lake Hills
Primrose School of West Lake Hills: Provides early childhood education and childcare using a research-informed balanced learning curriculum.
No prior experience required; training provided. Requires strong classroom management and communication skills, passion for early childhood, and willingness to participate in professional development.
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3w
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Technical Support Agent (Access)
Austin, Texas, United States
$19/hr OnsiteFull Time
Brivo
Brivo: Cloud-native platform for physical security and video surveillance management.
2+ YOEFoundational electronics and networking knowledge, intermediate Linux, excellent communication, 2+ years relevant experience, ability to manage tickets and support customers.
Zoho Desk, Linux
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