29,496 support service manager jobs at 10,679 companies in United States
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Service Support Specialist
Doral, Florida, United States
OnsiteFull Time
Centella: Provides medical imaging equipment sales and multi-vendor maintenance services.
1+ YOEProvide administrative service support including receiving service calls, managing inboxes, scheduling PMs and appointments, coordinating engineers, ordering parts, and participating in on-call rotations; high school diploma and 1+ years experience required.
Reliable Medical: A provider of complex mobility solutions and service-focused care that partners with clinicians and customers to improve outcomes.
Manage customer service requests, schedule repairs and deliveries, process service orders and parts, support in-store customers, adhere to HIPAA/HQAA, perform inventory checks, and use computer systems for order entry. High school diploma and customer service/administrative experience required.
GFL EnvironmentalNYSE: GFL: Provides waste management and environmental services across North America.
Lead a regional IT Service Support team; manage 2nd level support; ensure SLA adherence; strong ITIL knowledge; English proficiency; degree; travel 25%.
OpenTextNASDAQ: OTEX: Develops software for enterprise information management and digital transformation.
10+ YOE10+ years in service or program management for production operations/software support; experience with ISO27k/ISO27001, ITIL Foundation, 24x7 operations, RfQ/RfP responses, KPI reporting, and strong communication; familiarity with common application stacks.
Core Java, J2EE, HTML, Python, Linux, Windows, Tomcat, Apache, IIS, Open-LDAP, Active Directory, OTDS, MSSQL, Oracle, Microsoft Excel, BI tools
Spencer Technologies: An IT solutions provider focused on retail technology and customer service delivery.
Provide technical customer support, manage service tickets, coordinate dispatch/RMA, document field activity, and meet service level agreements; must be authorized to work in the U.S.
Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Hodgson Russ: Provides full-service legal counsel and representation to diverse clients.
5+ YOE5+ MgmtBachelor's in a technology field required; minimum 5 years managing staff and 5 years administering/supporting systems; experience with vendor management, ServiceNow, SLAs, reporting, and strong communication and organizational skills.
First Place For Youth: Provides housing and support services for foster youth.
5+ YOE2+ MgmtMaster's degree required (social work, counseling, psychology, or education); 5+ years direct service experience with underserved youth; 2+ years supervisory experience; program management, budgeting, crisis response, and strong communication skills.
Dan Wolf Automotive Group: Sells and services new and used motor vehicles.
Respond to customer inquiries, schedule and confirm service appointments, manage repair orders, perform outbound calls, and support service drive operations. Strong communication and customer service skills required.
DeltaTrak: Global provider of cold chain management and cloud-based data services.
7+ YOE3+ Mgmt7–12 years in cloud services, SaaS operations, managed services, or technical support; 3–7 years leading technical or customer-facing teams; strong CRM and cloud platform knowledge.
Zendesk, Jira Service Management, ServiceNow, Salesforce
Service Corporation InternationalNYSE: SCI: Provides funeral, cemetery, and cremation services to families.
3+ YOE3+ years administrative experience; proficient with Microsoft Word/Excel/Outlook; strong computer, communication, time-management and organizational skills; high school diploma or equivalent; reliable transportation for occasional errands.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Photocopier, Printer, Fax machine
Fastems: Provides intelligent CNC automation solutions for manufacturing.
Mid-level service management experience coordinating field service, technical support, logistics and staffing; people management and customer communication skills; familiarity with case management in Salesforce Service Cloud.
AllianceBernsteinNYSE: AB: Provides investment management and research services for global investors.
12+ YOE7+ Mgmt7+ years in management; 12+ years in technology support; strong communication; ITSM experience; knowledge of enterprise products; financial services experience preferred.
FleetPride: Distributes heavy-duty vehicle parts and provides truck maintenance services.
8+ YOE3+ MgmtEight years service experience; 3+ years in a managerial role; high school diploma; associates degree preferred; valid driver’s license; 40-50% travel.
Charles IT: Provides managed IT and cybersecurity compliance services.
Experience leading a technical service or IT support team, strong ticket management and escalation skills, SLA-driven operations experience, coaching and mentoring ability, excellent communication and organizational skills.
MG Properties: Acquires and manages multifamily apartment communities across the Western US.
2+ YOEHigh school diploma/GED required; 2+ years administrative experience; MS Office proficiency; office management knowledge; attention to detail; invoice reconciliation; event and communications support.
Mitsubishi Heavy IndustriesTokyo Stock Exchange: 7011: Manufactures heavy machinery, power systems, and aerospace equipment.
10+ YOEB.A./B.S. in engineering,10+ years in service operations/field service/after-sales support, experience with maintenance strategies, spare parts, technical support, strong communication and stakeholder management.
ERP systems, service management systems, Microsoft Office
Manage regional service delivery, lead and develop 10–15 field service engineers, drive operational performance using service metrics, and support customer satisfaction; frequent travel required.
Globe Machine: Designs and builds custom industrial machines and automation systems.
5+ YOELead post-sale customer support operations, including installations, warranty service, field service, parts sales, and ongoing customer relationships.