56 support service manager jobs at 36 companies in Ilion, NY
3w
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Service Manager
Amsterdam, New York, United States
$100k/yr OnsiteFull Time
7+ YOE5+ MgmtRequires 7+ years in service operations, technical service, project management, or customer support management and 5+ years of leadership experience, with process improvement and technical equipment expertise.
ERP, CRM, service ticketing systems, PLC
3mo
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Support Broker
Utica, New York, United States
$36k-$40k/yr OnsiteFull Time
Associate degree required, valid driver\u0002s license required, in-person visits preferred; duties include assisting individuals/families with OPWDD startup, budget/plan management, documentation, and Circle of Support facilitation.
1w
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Assistant Manager, Member Service Center (Call Center)
Rome, New York, United States
$62k-$74k/yr OnsiteFull Time
Leads call center operations, supervises onsite and remote employees, coaches staff, makes staffing and service decisions, monitors performance metrics, and supports compliance and escalated member concerns.
Wallboard
2w
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Family Support Worker – PINS Diversion
Herkimer, New York, United States
$40k-$45k/yr OnsiteFull Time
1+ YOEBachelor's degree in human services or related field, at least one year working with children and families, strong communication skills, case management ability, and capacity for required physical tasks.
Microsoft Word
4w
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Direct Support Professional NS-JV (61676)
Canastota, New York, United States
$19-$21/hr FieldPart Time
Provide 1:1 support to an adult with developmental disabilities; teach social, money management, and independent living skills; must have valid driver license, reliable transportation, effective communication, and basic tech for apps.
2mo
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Direct Support Professional (DSP)
Dolgeville, New York, United States
$19-$21/hr OnsiteFull Time, Part Time
0+ YOEMust be 18+, have a New York State driver's license with 2 years driving experience. High school diploma preferred but not required. No prior experience required; paid training provided. Duties include one-on-one care, assistance with daily activities, medication management, and record keeping.
1w
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Cash Management Support Specialist
Baldwinsville or Norwich
$23-$30/hr OnsiteFull Time
4+ YOEHigh school diploma or GED required; associate degree preferred. Requires customer service or sales experience, call center experience, communication, problem-solving, Windows, Word, Excel, PC scanner, driver's license, and travel availability.
Windows, Microsoft Word, Microsoft Excel, PC scanner, Remote Deposit Capture, Business Online Banker, Positive Pay, ACH, Fiserv, CSCS
1w
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Assistant Manager
Bridgewater, New York, United States
$19-$23/hr OnsiteFull Time
Entry-level management role requiring a flexible schedule, customer service skills, and preferably food service or retail experience. Responsibilities include shop operations, food preparation, scheduling, and team support.
4w
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Treatment Apartment Case Manager
Herkimer or Utica
$21-$25/hr FieldFull Time
2+ YOEProvide person-centered case management for individuals with serious mental illness, develop service plans, coordinate tenancy/housing supports, document services, and provide crisis support; NYS driver\u0019s license and reliable transportation required.
2mo
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Care Manager Supervisor
Utica, New York, United States
$62k-$64k/yr OnsiteFull Time
1+ YOE1+ MgmtSupervise Care Managers and ensure high-quality Health Home services, review documentation, support staff development, provide crisis intervention, and travel within Upstate NY. Requires leadership experience and college degree or RN/license alternatives.
4w
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Treatment Apartment Case Manager
Herkimer or Utica
$21-$25/hr OnsiteFull Time, Part Time
Provide person-centered case management for individuals with serious mental illness, conduct assessments, develop service plans, coordinate housing/tenancy supports, and maintain documentation; valid NYS driver’s license and relevant experience preferred.
4w
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Treatment Apartment Case Manager
Herkimer or Utica
$21-$25/hr OnsiteFull Time
2+ YOEBachelor's or equivalent experience required; experience in case management/housing support for mental health preferred. Valid NYS driver\u0019s license and reliable transportation required.
3w
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Supports Manager STEPS
Ilion, New York, United States
$22/hr OnsiteFull Time
1+ YOEHigh school diploma/GED plus 2 years related experience or associate's degree plus 1 year supporting people with developmental disabilities; supervisory experience preferred; driver's license and reliable vehicle required.
4w
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Treatment Apartment Case Manager
Herkimer or Utica
$21-$25/hr FieldFull Time
Bachelor's or Associate or HS + experience pathways; valid NYS driver’s license and reliable transportation; 2+ years case management/housing support preferred; experience with OMH housing programs preferred.
4w
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Treatment Apartment Case Manager
Herkimer or Utica
$21-$25/hr FieldFull Time
2+ YOEBachelor's OR Associate+3yrs OR HS+5yrs experience; valid NYS driver's license and reliable transportation; minimum 2 years case management/housing support preferred; OMH program experience preferred.
2mo
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Client Support Rep, PSC - Full Time - Days (UTICA, NY, US, 13502)
Utica, New York, United States
$18-$24/hr OnsiteFull Time
High school diploma, customer service experience, knowledge of Microsoft Word/Excel and email, valid NYS driver’s license required; clinical laboratory experience preferred; ability to handle high call volume and oversee call center/transport staff.
Microsoft Word, Microsoft Excel, Email, Epic, LIS
3d
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Assistant Director Family Support Services
Amsterdam, New York, United States
$73k-$99k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree in human services or related field, 3+ years of administrative and supervisory experience, 3+ years supporting people with developmental disabilities, leadership skills, English proficiency, and valid New York driver's license.
Medicaid, OPWDD, FTE, OT
2d
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Residence Manager
Chittenango, New York, United States
$25/hr OnsiteFull Time
3+ YOEHigh school diploma or GED and 3+ years supporting people with developmental disabilities required. Bachelor's degree and supervisory experience preferred. Requires valid New York driver's license with 12 months driving history.
1mo
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Housekeeping Operations Manager
Oneonta, New York, United States
$62k-$65k/yr OnsiteFull Time
4+ YOE1+ Mgmt4 years support services/housekeeping/facilities experience, 1 year supervisory experience, strong written and oral communication, MS Office proficiency; bachelor’s degree preferred.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2mo
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Assistant Manager - NY
Manlius, New York, United States
$18-$19/hr OnsiteFull Time
1+ YOE1+ Mgmt18+ years old; HS diploma/GED preferred; 1–2 years leadership experience in restaurants/retail; strong communication, problem-solving, and people development skills; ability to support operations and profitability.
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