422 support service manager jobs at 213 companies in Kentucky
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Customer Support Manager
Hopkinsville, Kentucky, United States
$19/hrOnsiteFull Time
Furniture Connection: Locally owned furniture and mattress retailer serving Clarksville, Fort Campbell, Oak Grove, and Hopkinsville.
Provide professional in-person and phone customer support, resolve service issues, ensure accurate order/financing processing, train and coach one support employee, and assist store operations and reporting.
Vybond: U.S. private manufacturer of specialty adhesive tapes and bonding solutions serving industrial and specialty-market customers.
High school diploma or equivalent required; customer service or order management experience preferred. Requires strong communication, organization, attention to detail, Microsoft 365 proficiency, and independent task management.
Microsoft Dynamics 365, JD Edwards, Microsoft 365, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Power BI, ERP, CRM, ecommerce, EDI
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
Generation Tux: Online tuxedo and suit rental platform serving men with delivered formalwear and optional showroom fitting.
5+ YOE3+ Mgmt3+ years call center leadership, 5+ years call center customer service experience, strong communication, leadership, reporting, budgeting, and analytical skills; technology/web savvy.
Kentucky State University: Public university providing higher education and research.
2+ YOEMaster's degree required; minimum 2 years in student services/academic advising/online education; supervisory experience preferred; proficiency with Banner, Microsoft Office, SIS/CRM systems, and virtual communication tools.
Walton or Mobile or Charleston or Renton or Everett or Little Rock
OnsiteFull Time
Safran Landing Systems: French private aerospace equipment manufacturer designing landing gear, wheels, brakes, control systems, and MRO services for aircraft operators.
5+ YOELead 7–10 field service reps supporting Part 21 FAL and Part 145 repair station activities; 5+ years aviation maintenance/field service experience, bachelor’s preferred, A&P/AME preferred, valid driver's license, ability to travel internationally.
AO Garcia Agency: Independent insurance sales agency recruiting funnel.
Customer service dedication, strong communication and interpersonal skills, ability to lead and inspire teams, and interest in professional growth and development.
ConnectMed360 Specialty Pharmacy: Specialty pharmacy hub services provider connecting pharmaceutical manufacturers, providers, and patients to cancer, rare, and complex therapies.
5+ YOERequires at least 5 years of pharmacy experience, strong communication and computer skills, attention to detail, confidentiality, and knowledge of benefits investigations, insurance plans, and patient assistance programs.
Service Desk Manager for a Managed Services Provider (MSP)
Louisville, Kentucky, United States
$95k-$125k/yrOnsiteFull Time
Mirazon: Privately held managed IT services, cybersecurity, and IT consulting firm serving businesses nationwide.
3+ YOE2+ Mgmt3–5+ years in service desk management; MSP experience preferred; leadership of technical support teams; familiarity with PSA/ticketing tools; strong organizational and communication skills.
ConnectWise, Autotask, Remote monitoring and management (RMM) tools
Deaconess Health System: Non-profit health network serving the Indiana, Kentucky, Illinois region.
5+ YOEAssociate's degree in computer information systems, computer science, or related field; 5+ years of desktop or technical support experience; troubleshooting, ticketing, asset management, IT service management, and strong communication skills.
Kia CorporationKRX: 000270: Global automotive manufacturer producing passenger, commercial, and electric vehicles.
Bachelor's degree or equivalent experience, business consulting and automotive or dealership experience preferred, financial management knowledge, negotiation, communication, project support, and valid driver's license.
Deaconess Henderson Hospital: Nonprofit acute-care hospital providing medical, surgical, maternity, cancer, and outpatient services to Henderson-area communities.
5+ YOEAssociate's degree in computer-related field, 5+ years desktop support experience, strong troubleshooting, ticketing and asset management familiarity, excellent customer service and communication skills.
Spero Health: Integrated outpatient addiction-treatment provider serving people with substance use disorder through medical, behavioral, and recovery support services.
1+ YOEBachelor's degree in behavioral science or master's in human services/behavioral science, plus 1 year of human-services work or internship unless holding the qualifying master's degree.
Senior Manager, Material Support Services & Launch
Louisville or Sellersburg
HybridFull Time
Emotiv: Private mobility logistics providing assembly, component manufacturing, warehousing, and sequencing for automotive and industrial OEMs.
10+ YOE10+ MgmtBachelor's degree in supply chain, business management, or related field; 10+ years of materials, launch, plant, or 3PL experience; 10+ years of automotive leadership; lean, Six Sigma, program management, and valid driver's license required.
Activate Games: Canadian private live-action gaming operating technology-enabled active entertainment facilities for friends, families, and teams.
Provide general IT support, onboarding/offboarding, IT infrastructure management, cloud services, and security support across multiple locations; some travel.
Kentucky or North Carolina or Florida or Indiana or Illinois or Virginia or Ohio or Georgia or Minnesota or Missouri or Michigan or Texas or Wisconsin
RemoteFull Time
ProMach: Provider of integrated packaging and processing machinery solutions.
0+ YOEBachelor's degree or equivalent experience; 0–3 years in IT support, analytics, or data management; basic databases and SQL knowledge; strong troubleshooting, communication, customer service, and prioritization skills.
SQL, Microsoft Power BI, Tableau, SyteLine, SAP, Microsoft Dynamics, Databricks, Python, ERP
StepStone Family & Youth Services: Private foster-care and family-services provider connecting children and youth with foster families and support services.
1+ YOEHigh school diploma or GED, one year supporting individuals with mental health or co-occurring disorders, community support associate certification, continuing education, communication, detail, time management, and travel skills.
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
Provide technical support for PCs, servers, hardware and software; manage backups, asset inventory, licensing, imaging, PBX and network/file/print services; follow security policy and provide end-user training.
Senior Manager, Material Support Services & Launch
Louisville or Sellersburg
HybridFull Time
Dakkota Integrated Systems: Native American woman-owned automotive supplier assembling and sequencing vehicle modules for OEMs and Tier One suppliers.
10+ YOE10+ MgmtBachelor’s degree in supply chain, business management, or related field; 10+ years in materials, launch, plant operations, or 3PL environments; 10+ years of automotive leadership; strong program, lean, Six Sigma, and industrial engineering expertise.