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821 support service manager jobs at 409 companies in Minnesota

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Service Support Supervisor
Rogers, Minnesota, United States
$85k-$97k/yr OnsiteFull Time
Abraham Technical Services
Abraham Technical Services: A U.S. systems integrator providing barcode, RFID, labeling, and automation solutions to manufacturing, warehousing, and distribution businesses.
3+ YOE2+ MgmtRequires 3+ years in service desk, technical support, managed services, or IT operations; 2+ years of supervisory experience; ticketing and support operations expertise; strong leadership, communication, analytical, and process management skills.
ConnectWise, Power BI, Microsoft Dynamics 365, MDM, SOTI
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3mo
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Service Desk Support Manager
Arden Hills, Minnesota, United States
HybridFull Time
Trusted Fraternal Life
Trusted Fraternal Life: Nonprofit fraternal benefit society providing life insurance, annuities, and financial security to member families.
7+ YOELead service desk operations; strong ITIL/ITSM knowledge; 7+ years IT ops; degree or equivalent experience.
ITIL, ITSM, IT Asset Management (ITAM), Remote access tools, Service desk software
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1w
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Support Manager
St. Paul, Minnesota, United States
RemoteFull Time
Optomec
Optomec: Privately held U.S. manufacturer of additive manufacturing systems for printed electronics and metal components.
4+ YOE4+ MgmtRequires 4+ years managing field service or technical support teams, Salesforce Service Cloud expertise, SLA management, escalation handling, remote customer communication, and people-management skills.
Salesforce Service Cloud, Salesforce Mobile, Field Service Lightning
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1w
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Manager, Customer Support
California or Colorado or Georgia or Idaho or Illinois or Kansas or Massachusetts or Maryland or Michigan or Minnesota or New Jersey or New York or Ohio or Oregon or Pennsylvania or Rhode Island or Texas or Washington
$95k-$105k/yr RemoteFull Time
Unit21
Unit21: Private AI risk-infrastructure helping banks and fintechs detect fraud and manage anti-money-laundering operations.
3+ YOE1+ MgmtRequires 3+ years in customer-facing technical support or client services and 1+ year in team leadership or management, plus technical troubleshooting, communication, process, automation, and runbook development skills.
AI
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Technical Support and Warranty Management
Hanover, Minnesota, United States
OnsiteFull Time
Forgent Power
Forgent PowerNYSE: FPS: U.S. manufacturer of engineered-to-order electrical distribution equipment for data centers, the power grid, and energy-intensive industries.
8+ YOE8+ years leadership in technical support/service operations for industrial equipment; bachelor\u0002s required; experience building centralized support organizations, warranty governance, and CRM/service platform implementation (Salesforce preferred).
Salesforce Service Cloud, Field Service
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1mo
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Service Support Specialist
Shakopee, Minnesota, United States
$71k-$89k/yr OnsiteFull Time
Ziegler Power Systems
Ziegler Power Systems: Family-owned Midwestern heavy-equipment dealer serving construction, farming, and power customers with Caterpillar and agricultural machinery.
High school required; 2-yr technical degree preferred; experience with diesel/gas engines and electrical/mechanical systems; project management and Microsoft Office experience; ability to stand, walk, lift and travel up to 10%.
Microsoft Office
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2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
RethinkFirst
RethinkFirst: Private behavioral health technology provider serving employers, educators, payors, and clinicians with cloud tools and training.
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
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4w
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Regional Product Support Manager
North Dakota or South Dakota or Nebraska or Kansas or Minnesota or Iowa or Missouri or Illinois or Wisconsin
FieldFull Time
LGMG North America
LGMG North America: LGMG North America manufactures mobile elevating work platforms and telehandlers for equipment-rental companies across the United States and Canada.
3+ YOE3+ years field service or product support experience, mechanical/electrical/hydraulic knowledge, strong communication and customer service skills, ability to diagnose issues and work autonomously, willingness to travel 75%+.
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Food Service Support Representative
Fargo or North Dakota or Minnesota
FieldFull Time
Core-Mark
Core-MarkNASDAQ: CORE: Wholesale distributor of consumer goods for the convenience retail industry.
2+ YOERequires 2+ years in foodservice and customer-facing sales or project management, valid driver's license, clean driving record, Microsoft Office proficiency, travel readiness, and strong communication and presentation skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word
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Food Service Support Representative
Fargo or North Dakota or Iowa or Minnesota
FieldFull Time
Core-Mark
Core-MarkNASDAQ: CORE: Wholesale distributor of consumer goods for the convenience retail industry.
2+ YOERequires 2+ years in foodservice and customer-facing sales/project management, valid driver's license, clean driving record, Microsoft Office proficiency, travel availability, and strong communication and presentation skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, HACCP
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1mo
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Application Support and Maintenance Manager
Minneapolis, Minnesota, United States
$90k-$140k/yr OnsiteFull Time
Royal Bank of Canada
Royal Bank of CanadaTSX: RY: Diversified multinational financial services and banking institution.
3+ YOE3+ MgmtBachelor's degree or equivalent,3+ years supervisory experience,knowledge of IT service management,experience with application support,incident management,communication and leadership skills.
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Corporate Aftermarket Support Manager
Glencoe, Minnesota, United States
$45k-$60k/yr OnsiteFull Time
Midwest Machinery Co.
Midwest Machinery Co.: Family-owned John Deere dealership serving agricultural, commercial, and residential customers with equipment sales, parts, and service.
3+ YOERequires 3–5 years managing service department operations, an associate degree or equivalent experience, financial and analytical skills, product knowledge, communication skills, and a valid driver's license.
Microsoft Office, Internet, John Deere, Expert Alerts, Machine Health Monitor
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2w
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IT Technical Support Manager
Saint Paul, Minnesota, United States
$120k-$135k/yr OnsiteFull Time
Dessert Holdings
Dessert Holdings: North American premium dessert manufacturer supplying scratch-made, thaw-and-serve desserts to retail and foodservice partners.
2+ YOEBachelor's degree or equivalent experience; 2–5 years in IT support; technical troubleshooting, team leadership, root cause analysis, customer service, and 50% travel within the U.S. and Canada.
Microsoft 365, Microsoft Azure, Microsoft Active Directory, Microsoft Group Policy, ITIL
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3w
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Customer Success Support Manager
Waite Park, Minnesota, United States
$65k-$73k/yr HybridFull Time
Reliable Premium Management
Reliable Premium Management: Private workers’ compensation payment provider serving businesses, agents, carriers, and payroll providers with pay-as-you-go premium management.
2+ YOE2+ Mgmt2–4 years customer support experience with at least 2 years leading/coaching teams; metrics-driven (retention, SLAs, quality); CRM experience (HubSpot preferred); strong communication and escalation skills; comfortable with technology and dashboards.
HubSpot, Microsoft Suite
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3w
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Service Manager, Minneapolis MN
Minneapolis, Minnesota, United States
$60k-$70k/yr OnsiteFull Time
A1 Garage Door Service
A1 Garage Door Service: Family-owned national garage door repair, replacement, installation, and sales provider serving U.S. homeowners.
3+ MgmtRequires 3+ years of managerial experience supporting and training teams, strong interpersonal, organizational, analytical, and time management skills, Microsoft Office Suite and ServiceTitan proficiency, and ability to lift 50 pounds.
Microsoft Office Suite, ServiceTitan
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2w
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Senior Manager of Customer Support | Automotive Aftermarket
Austin or Dublin or Minneapolis or United States
HybridFull Time
Epicor
Epicor: Private SaaS enterprise resource planning software serving manufacturing, distribution, retail, and service businesses worldwide.
10+ YOE5+ Mgmt10+ years in customer support, including 5+ years managing teams; 4+ years industry experience; bachelor's degree or equivalent; SaaS, cloud, eCommerce, AI, CRM, analytics, and enterprise customer leadership experience.
AI, SaaS, CRM, eCommerce, cloud, LinkedIn Learning
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Technical Service Manager
Raleigh or Minnesota or Mississippi or Missouri or New Hampshire or New Jersey or New York or North Carolina or Ohio or Pennsylvania or Connecticut or Delaware or Rhode Island or South Carolina or Tennessee or Florida or Georgia or Illinois or Vermont or Virginia or Iowa or Kansas or Louisiana or West Virginia or Wisconsin or Maine or Massachusetts or Michigan
$90k-$130k/yr RemoteFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Global leader in mission-critical communications and security technology.
3+ YOE3+ MgmtHigh school diploma; 3+ years technical project management and mission-critical industry experience; 7+ years technical support preferred, including 3+ years leadership. U.S. work authorization and clearance eligibility required.
Project Management Professional (PMP), Lean Six Sigma, ITIL, ITSM, CAD, RMS, LMR, TETRA, P25, CRM, Enterprise Service Management (ESM), CJIS
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3w
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Part Time Customer Service Manager
Woodbury, Minnesota, United States
$19/hr OnsitePart Time
Jerry's Enterprises
Jerry's Enterprises: Privately held U.S. grocery retailer serving neighborhood shoppers through Jerry’s Foods and franchised Cub Foods stores.
Customer service experience preferred, with front-end experience, knowledge of coupons, returns, security procedures, and cash register operations. Must provide friendly service and support team operations.
scanner, register, check approval machine, coupon machine, calculator
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Event Support Coordinator
Saint Peter, Minnesota, United States
$45k-$52k/yr OnsiteFull Time
Gustavus Adolphus College
Gustavus Adolphus College: Private Lutheran liberal arts college serving residential undergraduate students.
2+ YOE2+ years event management or customer service experience; strong organization, customer service, project management, and ability to learn event software and Google Suite.
Info SCS/ReServe, Google Suite
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5d
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Manager, Customer Support Ctr
Minneapolis, Minnesota, United States
$102k-$165k/yr HybridFull Time
Metro Transit
Metro Transit: Minnesota government agency planning Twin Cities growth and providing regional transit, wastewater, housing, parks, and infrastructure services.
6+ YOE3+ MgmtRequires high school diploma/GED and 10 years' experience, associate degree and 8 years, or bachelor's degree and 6 years, including 3 years of management, supervisory, or lead experience.
Microsoft Office, Artificial Intelligence (AI)
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