595 support service manager jobs at 345 companies in Palmdale, CA
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Service Manager, West
Los Angeles or California
RemoteFull Time
Fastems: Provides intelligent CNC automation solutions for manufacturing.
Mid-level service management experience coordinating field service, technical support, logistics and staffing; people management and customer communication skills; familiarity with case management in Salesforce Service Cloud.
Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree and 5+ years experience; strong analytical, customer strategy, and sales strategy skills; client relationship management and team leadership experience.
Front Office Strategy Consulting - Service & Support Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and 5+ years experience; client-facing consulting skills, analytical thinking, customer and sales strategy expertise, team leadership and project management.
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
University of California, Los Angeles: A public research university providing higher education and research.
Bachelor's degree or equivalent office experience required; strong Microsoft Office skills, administrative accuracy, communication, prioritization, problem-solving, and knowledge of university and NCAA policies preferred.
Microsoft Excel, Microsoft Word, Microsoft Outlook
CintasNasdaq: CTAS: Provides managed uniform programs and facility services to businesses.
Manage customer-facing service team including hiring, performance management, customer issue resolution, achieving sales/profit/inventory/payroll goals, and occasional customer site support; valid driver's license and high school diploma/GED required.
Brand Support Program Manager, Amazon Live Self-Service
Culver City, California, United States
$74k-$130k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years program management, 3+ years process improvement using data, cross-functional collaboration with tech and non-tech teams, experience with ticketing/project tools, stakeholder management and metrics-driven reporting.
Department of Veterans Affairs: Provides healthcare, benefits, and cemetery services to military veterans.
1+ YOE1+ MgmtU.S. citizen, proficient in English, minimum one year leading/supervisory experience of MSAs or equivalent administrative patient support staff, customer-service experience, ability to manage staff, analyze data, and complete mandatory trainings.
California State University: Public university system providing higher education and academic research.
4+ YOEFour years of general office clerical and administrative support experience, or equivalent education substitution; knowledge of academic scheduling, student services, purchasing, records, and office operations.
SOLAR, Academic Planning Database (APDB), Microsoft Excel
Journal TechnologiesNASDAQ: DJCO: Provides enterprise software for courts and justice system agencies.
3+ YOEBachelor's in CS or related,3+ years technical support/implementation experience,Familiarity with REST APIs,XML/JSON,SQL,Jira Service Management,ability to read Java and inspect logs,strong communication and training skills,Agile experience.
Envoy AirNASDAQ: AAL: Provides regional flight and ground services for American Airlines.
3+ MgmtScheduling and dispatching staff for airport support services, managing assignments during irregular operations, supervising breaks, and communicating clearly under pressure.
AVTECH, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Internova Travel Group: Global provider of corporate and leisure travel management services.
2+ YOEBachelor's degree or equivalent and 2+ years administrative experience; strong customer service, communication, calendar management, and Microsoft Office skills; ability to multitask and work independently in a fast-paced office.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, GDS
UpdatePromise: SaaS platform for automotive dealership service and communication.
Technical support experience required, with advanced Microsoft Office and Office365 knowledge, strong organization, communication, prioritization, problem-solving, and deadline-management skills.
Cedars-Sinai: Provides academic medical care, specialized treatment, and biomedical research.
10+ YOE10+ MgmtBachelor's degree (min) in healthcare or business, 10+ years in healthcare operations and management, financial management and business planning experience, leadership in large health systems preferred.
Entertainment Partners: Provides payroll and workforce management for entertainment productions.
3+ YOERequires 3+ years of customer service or technical/SaaS support experience, strong communication, critical thinking, troubleshooting, organization, and time management skills. Salesforce or Intercom experience preferred.
Edison InternationalNYSE: EIX: Generating and distributing electricity to customers in Southern California.
1+ YOEOne year analytical experience; customer service and computer/software proficiency; capable of preparing maintenance work packages, gathering meter/design data, coordinating schedules; ability to travel up to 20% and reside in California; testing required.
SAP, Microsoft SharePoint, Adobe Acrobat, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, AutoCAD, Auto Desk Utility Design (AUD), Design Manager (DM)
L2 Technical Support Engineer – CMMC Service Delivery
Los Angeles, California, United States
HybridFull Time
SugarShot: Providing managed IT and cybersecurity services for growing businesses.
3+ YOERequires 3+ years of IT support or systems administration experience, MSP experience, Microsoft 365 or Google Workspace expertise, identity and endpoint management experience, networking knowledge, and strong troubleshooting and documentation skills.
Student Support Associate & After School Program Manager
Los Angeles, California, United States
$20-$30/hrOnsiteFull Time
Citizens of the World Charter Schools Los Angeles: Operates a network of diverse, tuition-free public charter schools.
Supports TK-8 students in academic, social-emotional, and recreational activities; requires postsecondary coursework (Assoc. or Bachelors) and experience in school settings; strong communication and classroom management skills.
Naughty DogNYSE: SONY: Develops critically acclaimed narrative-driven video games.
10+ YOE3+ Mgmt10+ years IT experience with 3+ years in a support lead/manager role; experience with Windows and Linux environments, service management platforms, endpoint lifecycle, vulnerability management, identity management, and strong communication and leadership skills.
Microsoft 365, Slack, Zoom, Microsoft Teams, Jira, Jira Service Management, ServiceNow, Confluence, Qualys, Tanium, CrowdStrike, Okta, Microsoft Entra ID, Ubuntu, Perforce