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136 support team lead jobs at 98 companies in Mount Prospect, IL

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Team Lead, Customer Support
Chicago, Illinois, United States
$93k-$96k/yr HybridFull Time
RLDatix
RLDatix: Private healthcare software helping hospitals and care providers manage safety, risk, compliance, and workforce operations.
Customer support experience in software, proven team leadership or coaching, strong troubleshooting and case management skills, cross-functional collaboration, and familiarity with healthcare technology or enterprise software.
AI tools, automation workflows, standard operating procedures
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1mo
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Site Team Lead
Chicago, Illinois, United States
$19-$20/hr OnsiteFull Time
YMCA of Metropolitan Chicago
YMCA of Metropolitan Chicago: Strengthening communities through youth development and healthy living.
Age 19+, experience in childcare/education or youth leadership, strong communication, ability to lead staff, coordinate programs, and support families.
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2w
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Janitorial TEAM LEAD
Romeoville, Illinois, United States
$17-$20/hr OnsiteFull Time
Institute of Inspection, Cleaning and Restoration Certification
Institute of Inspection, Cleaning and Restoration Certification: Global non-profit certifying inspection, cleaning, and restoration professionals.
Performs janitorial work, maintains equipment, follows safety procedures, supports customer relations, and reports issues while coordinating team operations.
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2mo
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Team Lead
Racine, Wisconsin, United States
OnsiteFull Time
Forefront Dermatology
Forefront Dermatology: Specialty group practice providing medical and cosmetic dermatology services.
Post-high-school medical support education (MA, LPN, or RN) with current certification/licensure required; leadership experience; 2+ years dermatology/Mohs preferred; Microsoft Office proficiency.
Microsoft Office
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2d
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Team Lead - 2nd Shift
Hanover Park, Illinois, United States
$29-$35/hr OnsiteFull Time
ProAmpac
ProAmpac: Global leader in flexible packaging and material science solutions.
Leads converting operators, monitors manufacturing processes, enforces quality controls, troubleshoots equipment, trains employees, and supports safety, production, documentation, and reporting procedures.
Personal Protective Equipment (PPE)
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1mo
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Team Lead – Sparkle Express Car Wash (Elgin, IL)
Elgin, Illinois, United States
$17-$18/hr OnsiteFull Time
Sparkle Express Car Wash
Sparkle Express Car Wash: Private express car-wash operator serving drivers across Illinois, Georgia, and South Carolina.
Lead shift operations, coach and support team members, ensure cleanliness and safety, handle customer interactions, support hiring and training; supervisory experience a plus.
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2w
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Team Lead
Skokie, Illinois, United States
$21/hr OnsitePart Time, Full Time
CAVA
CAVANYSE: CAVA: Mediterranean fast-casual restaurant chain.
1+ YOELeads restaurant teams, coaches and develops team members, supports food safety, inventory, cash handling, opening and closing, guest service, and physical work up to 50 pounds.
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5d
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AP Team Lead
New Lenox, Illinois, United States
$21-$34/hr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Global retail, e-commerce, and supply chain.
Leads asset protection activities in a retail store while supporting customers and associates in a fast-paced environment.
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1mo
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Team Lead - Nordstrom
Chicago, Illinois, United States
$30-$36/hr OnsiteFull Time
Louis Vuitton
Louis VuittonEuronext Paris: MC: A global luxury fashion house and leather goods manufacturer.
Coach and develop retail staff, drive sales and client relationships, support operations and floor management; strong communication and leadership skills required.
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1w
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Child Care Team Lead
Oswego, Illinois, United States
$17/hr OnsiteFull Time
VASA Fitness
VASA Fitness: High-value, low-price fitness club operator.
3+ YOERequires 3+ years leading or supporting teams in childcare, education, youth programs, or related settings, plus child-care experience, communication, problem-solving, organization, and adaptability.
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1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
TransUnion
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
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2w
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FULL-TIME TEAM LEAD - NAPERVILLE
Naperville, Illinois, United States
$16-$18/hr OnsiteFull Time
The Fruitful Yield
The Fruitful Yield: Family-owned Chicagoland retailer serving customers with natural foods, vitamins, supplements, personal care, sports nutrition, and pet products.
Retail leadership experience supporting store operations, customer service, point-of-sale transactions, cash handling, inventory control, merchandising, cleanliness, safety, and GMP compliance.
Microsoft Excel, POS system, Catapult
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Customer Support Center Team Lead - Darien
Darien, Illinois, United States
$47k-$70k/yr HybridFull Time
Second National Bank
Second National BankNASDAQ: OSBC: Private community bank serving Chicagoland individuals and businesses with deposits, lending, mortgages, and wealth management.
2+ YOE2+ years sales/service experience in banking or call center; high school diploma; call monitoring acceptance; strong phone, sales, computer, and interpersonal skills.
Jack Henry
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
Logical Position
Logical Position: U.S. digital marketing agency serving businesses with PPC, SEO, paid social, email, and Amazon advertising.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, bachelor's degree or equivalent, Microsoft 365 administration, ticketing systems, Active Directory, identity management, networking, and ITIL knowledge.
Microsoft Office 365, ticketing systems, Active Directory, identity management systems, multi-factor authentication, VLANs, VoIP, Firewalls, VPN, ITIL
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Service Desk Team Lead
Portland or Lake Oswego or Palatine
$75k-$85k/yr RemoteFull Time
Logical Position
Logical Position: U.S. digital marketing agency serving businesses with PPC, SEO, paid social, email, and Amazon advertising.
4+ YOE2+ MgmtRequires 4+ years in IT help desk or technical support, 2+ years managing teams, a bachelor's degree or equivalent, Microsoft Office 365 administration, ticketing systems, Active Directory, identity management, MFA, networking, and ITIL knowledge.
Microsoft Office 365, Active Directory, VLANs, VoIP, Firewalls, VPN
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IT Team Lead (US Operations)
Chicago, Illinois, United States
$65k-$90k/yr OnsiteFull Time
Corston Architectural Detail
Corston Architectural Detail: UK private designing and selling premium solid-brass hardware, switches, sockets, and lighting for homes and businesses.
2+ YOERequires 2–3 years supporting NetSuite or comparable ERP, Microsoft Azure and Microsoft 365 experience, senior IT support or supervisory experience, infrastructure and networking knowledge, troubleshooting, and stakeholder management skills.
NetSuite, SAP Business One, Microsoft Dynamics, Oracle ERP, Sage X3, Epicor, Microsoft Azure, Microsoft 365, Entra ID, Exchange Online, Microsoft Teams, Microsoft SharePoint, ITIL
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Team Lead, Technical Billing
Schaumburg or Alpharetta
$47k-$66k/yr HybridFull Time
Wheels
Wheels: Privately held fleet management serving businesses with leasing, maintenance, telematics, and vehicle lifecycle solutions.
3+ YOEThree years of billing, invoicing, or financial transaction experience; peer support or task coordination; preferred finance, accounting, or business degree; advanced Excel and required SQL, Visual Basic, or Access experience.
Microsoft Excel, SQL, Visual Basic, Access
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4d
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Customer Success Team Lead (5pm-1am CT)
Chicago, Illinois, United States
$29/hr OnsiteFull Time
Prolaio
Prolaio: Private cardiovascular clinical-intelligence providing continuous heart data and analytics to researchers, providers, and patients.
Requires 5+ years in customer service, technical support, or helpdesk work, preferably healthcare; English proficiency; Zendesk experience; troubleshooting and team-coordination skills. Bachelor's preferred; ACRP certification a plus.
Zendesk, Google Suite, CRM, Quality Management System (QMS), Electronic Data Capture (EDC), Interactive Voice Response System (IVRS)
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1mo
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Loan Application Support Team Lead (Hybrid)
Chicago, Illinois, United States
$21-$23/hr HybridFull Time
Enova International
Enova InternationalNYSE: ENVA: Public fintech lender providing online consumer and small-business credit, financing, and money-transfer services to underserved customers.
3+ YOE3+ years contact center experience, lending or loan operations experience, strong leadership and problem-solving, and data analysis to inform decisions.
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1mo
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Lead, Team Operations
Austin or Chicago or Denver or Houston or Kansas City or Minneapolis or Nashville or St. Louis or Seattle
$75k-$90k/yr HybridFull Time
Slalom
Slalom: Business and technology consulting firm.
4+ YOE4+ years in people experience, operations, executive support, program or event management; strong stakeholder management, project management, SharePoint and Microsoft 365 proficiency.
SharePoint, Microsoft Teams, Slack, Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word, Microsoft 365, Microsoft Teams Town Hall, Zoom, Canva, Viva Engage
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